List of the Top 21 IT Asset Management Software for Zendesk in 2026

Enhance your security measures and simplify the management of devices through Rippling IT's multi-OS Mobile Device Management (MDM) solution. Access immediate insights into your security status and resolve issues quickly with comprehensive data on users and devices readily available. Leverage this information to create tailored security policies driven by user needs in a matter of moments. Rippling IT seamlessly integrates with HR processes by automating workflows for onboarding, transitions, and offboarding, allowing you to efficiently oversee changes in your workforce from a distance.

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

Achieve complete oversight and management of your IT assets, licenses, usage, and expenditures with Setyl — the all-encompassing IT management solution. Setyl serves as a cloud-based platform for IT asset and license management (ITAM), seamlessly integrating with your current technology ecosystem through numerous ready-to-use integrations. With Setyl, you can oversee every aspect of your hardware assets, software applications, SaaS subscriptions, licenses, vendors, administrators, users, and expenditures all in one centralized location, enabling you to: 1. Optimize and expand your IT operations, including processes for onboarding and offboarding employees. 2. Detect and eradicate unnecessary IT expenses. 3. Protect against compliance and audit challenges, including standards like ISO 27001 and SOC 2, among others. The Setyl platform features an easy-to-navigate interface with a low barrier to entry, ensuring a smooth user experience that promotes teamwork across your organization. Highlighted features include: • Comprehensive asset and license registry • Management of asset lifecycle • Oversight of SaaS subscriptions, software applications, and license allocations • Streamlined workflows for employee onboarding and offboarding • Adherence to ISO 27001 and SOC 2 compliance standards • Detection of shadow IT • Vendor audits and thorough due diligence • Management and analysis of IT expenditures • Proactive and guided support for users By consolidating all these functionalities, Setyl empowers organizations to make informed IT decisions and enhance operational efficiency.

Addigy simplifies the process for IT administrators to manage and secure Apple devices remotely through its SaaS solution. It stands out as the sole multi-tenant platform for managing macOS, iOS, iPadOS, and tvOS devices across various clients and locations. Users can customize device configurations, patch systems, and maintain them according to their preferences. This not only promotes operational efficiency and saves time but also fortifies managed networks against cyber threats. Additionally, it prioritizes user privacy while allowing integration with preferred IT tools seamlessly. Administrators can easily inventory and monitor every device, regardless of its geographical location, and connect with them remotely at the click of a button. Policies can be applied and enforced to ensure continuous compliance, and new devices can be deployed in under five minutes. The platform offers a plethora of features, ensuring users receive comprehensive support for all their management needs. Furthermore, Addigy provides flexible month-to-month or annual pricing options without contracts, granting access to all features without any extra or hidden fees.

AssetSonar offers a comprehensive solution for IT Asset Management by consolidating hardware, software, and SaaS into a single platform. IT departments can utilize agent-based tools, mobile device management (MDM) along with network integrations and barcode scanning to ensure that every asset is accounted for. It automatically monitors license entitlements and SaaS consumption, enabling the recovery of unused resources and better financial oversight. Features such as depreciation schedules, warranty management, and lifecycle tracking ensure assets remain efficient from acquisition to disposal. With functionalities like patch management, role-defined access controls, and thorough audit logs, AssetSonar enhances both compliance and security measures. Tailored for expanding IT teams, it effortlessly accommodates thousands of endpoints while streamlining everyday ITAM tasks.

Explore the reasons why Managed Service Providers, IT experts, and System Integrators rely on our Network Monitoring and Management Solution to oversee countless networks across the globe. Experience the benefits for yourself by trying it for free today!

Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.

PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.

Jira Service Management, previously known as Jira Service Desk, equips Dev/Ops teams to operate at a rapid pace, enabling them to swiftly adapt to business shifts while delivering exceptional service experiences for both customers and employees. Customize Jira Service Management to meet your unique requirements, allowing every team member—from IT to legal and HR—to establish a service desk in no time and scale it as necessary. Experience the benefits of providing outstanding service rapidly, free from the complexities and expenses often associated with traditional ITSM solutions. This open and collaborative platform facilitates work tracking across the entire organization. You can seamlessly connect issues in Jira and integrate data from various software development tools, enriching your IT support and operations teams with valuable contextual insights for immediate incident response, request management, and change implementation. Additionally, you can mitigate risks and enhance customer outcomes, expediting essential development tasks, reducing reliance on manual processes, and implementing changes swiftly while maintaining a comprehensive audit trail for each modification. By leveraging these capabilities, organizations can foster a more agile and efficient environment that ultimately leads to better service delivery.

Hector serves as a comprehensive SaaS solution designed for the tracking and oversight of both your physical equipment and software assets. This application facilitates various functionalities such as overseeing equipment loans, managing software licenses, tracking asset depreciation, and handling barcode inventory systems. With features that accommodate an unlimited number of users, Hector provides an array of useful tools that assist in managing your entire inventory and keeping tabs on every piece of equipment no matter its location. It is an ideal choice for sectors involving IT inventory, audiovisual gear, tools and machinery, medical devices, or any other assets requiring meticulous tracking and management. In addition, Hector's user-friendly interface ensures that teams can easily adapt to the system, maximizing efficiency across all asset management tasks.

SolarWinds Service Desk, previously known as Samanage, serves as a comprehensive service desk and IT asset management tool tailored for professionals in IT, Human Resources, and Facilities who require a straightforward and effective approach to handle requests. This platform offers extensive customization options and facilitates collaboration through its built-in "whiteboard" feature, allowing users to brainstorm and work through complex tasks together. Businesses can leverage SolarWinds Service Desk to oversee both hardware and software assets, streamline license and contract management, identify potential risks, maintain compliance with licensing requirements, and perform various other essential functions. The platform is designed to enhance service management within organizations, ensuring employees receive top-notch support while reducing the adverse effects of incidents on business operations. By effectively tracking each asset, companies can guarantee that their workforce is equipped with the necessary tools to excel in their roles. Additionally, the platform’s robust capabilities contribute to overall efficiency and productivity within the organization.

Asset Panda offers a cloud-based, no-code platform that enables users to develop personalized applications, effectively reducing expenses and saving valuable time. Our user-friendly and secure system caters to various industries, proving advantageous for organizations of all sizes. With the capability to implement tailored workflows and actions, clients can eliminate inefficient processes, often experiencing time reductions that result in a remarkable ROI of up to 800%. The platform seamlessly integrates features from both web and mobile applications, granting clients convenient access to crucial information whenever they need it. Additionally, our mobile apps come equipped with barcode scanning functionality, eliminating the necessity for costly and cumbersome scanning devices. Furthermore, Asset Panda incorporates role-based user management, facilitating streamlined access throughout the organization and ensuring that employees view only the information pertinent to their roles. This thoughtful design promotes efficiency and enhances the overall user experience.

Reftab is an innovative asset management platform designed to assist educational institutions and businesses in monitoring assets associated with students, employees, and clients. Established in 2013 by our team, we have evolved into a reputable and well-established entity within this sector, serving a diverse clientele that ranges from small marketing, design, and production firms to large universities and some of the most recognized technology companies in the nation. Additionally, Reftab has secured funding from TinySeed, further solidifying our presence in the market. Our primary objective is to enable organizations to save both time and money by enhancing their organizational capabilities. With features that provide timely information and alerts, Reftab ensures that you never overlook repairs, warranty expirations, or inventory shortages. Moreover, our mobile applications allow users to scan items on-the-go, eliminating the need to memorize details or return to a computer for updates or information retrieval, thus streamlining the asset management process even further. This commitment to efficiency and user-friendliness makes Reftab an essential tool for asset tracking.

Xyte serves as a groundbreaking cloud-based solution that streamlines the management and operation of a diverse range of devices, such as audiovisual, unified communications, Internet of Things, and smart building technologies, empowering businesses to efficiently monitor, manage, and automate extensive fleets of devices. The platform boasts robust fleet management features applicable to both cloud-linked and locally connected devices, alongside real-time observation and synchronized firmware updates. Moreover, Xyte incorporates AI-based agents that leverage the "Model Context Protocol" (MCP) to deliver self-healing capabilities, automate troubleshooting processes, and facilitate quicker problem-solving. It seamlessly integrates with existing IT workflows, ticketing solutions, and messaging platforms, providing no-code APIs for straightforward connections to various vendors. With a commitment to enterprise-level security, a universal device API, and flexible components, Xyte amplifies both operational efficiency and security. Its benefits include minimized downtime, a lower requirement for physical interventions or “truck rolls,” improved productivity for system integrators, manufacturers, and internal IT/AV/UC teams, as well as enhanced oversight of smart buildings and strong remote support capabilities, making it a comprehensive answer for contemporary device management challenges. As more organizations embrace cutting-edge technologies, Xyte plays an essential role in refining operational processes and boosting management effectiveness. Additionally, its user-friendly design ensures that teams can adopt it quickly, leading to faster implementation and a smoother transition to advanced device management systems.

Boost your team's productivity by channeling alerts to the correct personnel, which paves the way for rapid collaboration and effective problem-solving. By ensuring that alerts are delivered to the right individuals, you can significantly reduce the time required to acknowledge and resolve incidents. Our comprehensive ChatOps experience integrates effortlessly with your current tools, providing incident timelines and reporting features that aid in conducting blame-free post-incident evaluations. Increase engagement by connecting with team members in their workspaces; our mobile-first solutions leverage machine learning to ensure on-call access from virtually anywhere. Splunk On-Call simplifies the incident management workflow, reducing alert fatigue and enhancing system uptime. Take advantage of Splunk On-Call to refine your on-call schedules and escalation protocols, automating processes ranging from rotations to overrides. Our platform offers contextual alert information, machine learning-driven recommendations, and fosters teamwork to effectively address issues, all while diligently recording essential remediation details for future review. This not only allows teams to swiftly resolve incidents but also equips them with insights to enhance their responses in the future, fostering a culture of continuous improvement. By embracing these tools, teams can cultivate a more resilient and responsive incident management approach.

Experience IT monitoring and management in an entirely new way, gaining a thorough understanding while quickly resolving any issues that come up. With features like patch management, remote access, and network discovery all seamlessly combined into a single, intuitive solution, optimizing your IT processes becomes a breeze. Do you have just a minute? That's all it takes to deploy a lightweight and effective agent across all your devices. In mere moments, you'll acquire detailed insights into your IT environment. While IT management can often be complex, we take the hassle out of it for you. Effortlessly identify devices and services on your network, install applications from afar, and run scripts without breaking a sweat. This comprehensive tool encompasses everything you need in one powerful package. Downtime is simply unacceptable; Panorama9 proactively anticipates potential challenges, enabling you to take action before they escalate. If any issues do occur, you'll receive immediate notifications, allowing you to intervene before they impact users. The security of your systems depends on addressing their weakest points, and we will clearly identify these vulnerabilities to keep your infrastructure strong and secure. With our solution, you can approach the intricacies of IT management with confidence, knowing you have the support you need at every step. Embrace a smarter way to manage your IT landscape today and ensure your organization thrives in a tech-driven world.

Kaseya VSA is a sophisticated remote monitoring and management (RMM) tool tailored for Managed Service Providers (MSPs) and IT organizations. This software encompasses a wide range of functionalities, including swift remote access, robust discovery features, reliable patch management, and extensive monitoring and security options, all within a single platform. Consequently, Kaseya VSA significantly boosts the productivity of IT personnel, enhances service reliability, and strengthens system security. It acts as a unified IT Management solution, designed not only to improve service delivery but also to revolutionize business operations. By optimizing workflows across multiple tools, Kaseya’s platform markedly increases the efficiency of IT teams, thereby promoting better service delivery and improving overall business productivity. Organizations can experience firsthand the reasons behind the trust placed in Kaseya VSA by numerous IT departments for managing and automating their entire IT infrastructure from one central hub. Ultimately, this platform provides organizations with the ability to deliver increased value while reducing service delivery costs. Kaseya VSA supplies IT departments with essential management resources to actively monitor their systems via an integrated interface, establishing itself as a vital partner in the field of IT management. Furthermore, the seamless integration of Kaseya VSA with existing workflows allows for a smoother transition and enhances user satisfaction across the board.

Flexera One is an advanced SaaS solution designed to unify IT asset management, FinOps, SaaS management, and cloud cost optimization for modern hybrid IT landscapes. By harnessing next-generation data and analytics from the Technology Intelligence Platform and Technopedia®, it offers unparalleled visibility into hardware, software, cloud, and SaaS assets across diverse environments. This comprehensive insight helps organizations identify redundancies, forecast risks related to end-of-life and vulnerabilities, and uncover opportunities to rationalize technology spend. Flexera One seamlessly bridges traditional ITAM silos with financial operations to provide actionable cost and compliance optimization, enhancing vendor negotiations and audit preparedness. The platform supports sustainability initiatives by tracking carbon footprints and providing compliance reporting, aligning IT practices with environmental goals. Businesses benefit from a single, extensible source of truth that integrates cloud, container, desktop, and data center data, breaking down operational silos. Its intelligent analytics help quantify IT value in business terms, improving communication and decision-making across departments. With a wide array of vendor integrations, Flexera One continuously updates asset data, ensuring accuracy and reducing technical debt. Customers can leverage the platform to fuel AI-driven transformation initiatives and maximize ROI from technology investments. Ultimately, Flexera One empowers enterprises to manage complex IT estates efficiently, securely, and sustainably.

Efficiently oversee the lifecycle services of your managed devices through a unified dashboard that guarantees seamless device circularity, no matter the scale. Enhance the process of developing IT Asset workflows by utilizing a combination of integrated service providers, tools, tracking systems, and reporting features, all conveniently located in one hub. Automate logistics, blend customer workflows, and ensure complete traceability for both your personnel and clients. An impressive example of this is Evercycle, which successfully retrieved 9,250 devices from 3,360 remote locations for a leading cloud CRM in a mere 48 hours, all while keeping touchpoints minimal, ensuring thorough traceability, and avoiding any disruptions in the process. This achievement illustrates the remarkable efficiency and effectiveness that contemporary asset management solutions can offer in our rapidly evolving landscape. Moreover, such innovative approaches not only enhance operational capabilities but also contribute to sustainable practices in technology management.

It is vital for your Governance, Risk, and Compliance (GRC) program to be tailored to the unique requirements of your business. The Compyl platform equips your organization to effectively scale and refine its GRC processes, aligning seamlessly with your team's operational methods. This all-encompassing and flexible GRC solution is instrumental in reducing risk, guaranteeing compliance, and promoting organizational growth. Compliance teams frequently feel inundated and struggle to meet increasing demands. By automating labor-intensive and error-prone tasks, your staff can regain precious time to focus on more critical responsibilities. However, it is important to recognize that merely adhering to compliance standards is insufficient for managing organizational risks effectively. Gaining a clear understanding of your risk posture is essential for taking proactive actions and demonstrating progress in risk mitigation over time. Furthermore, functional and application silos can create significant risk gaps and blind spots that might jeopardize your efforts. Therefore, achieving a unified, integrated perspective on risk is essential for communicating its impacts and enhancing decision-making processes. Centralizing all compliance and risk management activities within a single cohesive platform can significantly improve the effectiveness of these crucial functions. By adopting this comprehensive approach, your organization can not only advance its risk management strategy but also cultivate a more resilient operational framework for the future. The importance of integrating various aspects of GRC cannot be overstated, as it leads to a more informed and agile organization prepared to tackle emerging challenges.

Oomnitza stands out as the most adaptable platform for Enterprise Technology Management available today. It streamlines essential IT business processes through automation. Our software-as-a-service offering includes agentless integrations, optimal workflow practices, and low-code options. By utilizing their current endpoints, applications, network infrastructure, and cloud systems, businesses can quickly attain efficiency in operations, security, and finances. We partner with renowned and forward-thinking companies to improve resource utilization, minimize cyber threats, accelerate audit processes, and enrich the digital experience for users. Discover more about our services at Oomnitza.com, where innovation meets operational excellence.