List of the Top 7 IT Asset Management Software for Zoom in 2026

If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.

Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.

PagerDuty, Inc. (NYSE PD) stands out as a frontrunner in the realm of digital operations management, catering to businesses of various scales that seek to enhance customer experiences in an always-connected environment. Teams utilize PagerDuty to swiftly diagnose and resolve issues while uniting the appropriate individuals to avert similar challenges in the future. With over 350 integrations, including popular platforms such as Slack, Zoom, and ServiceNow, along with Microsoft Teams, Salesforce, and AWS, PagerDuty enables organizations to consolidate their technological resources and attain a comprehensive perspective on their operations. This integration not only streamlines workflows within their existing tools but also fosters improved collaboration among team members. Consequently, PagerDuty empowers organizations to be more proactive and effective in their operational strategies.

Jira Service Management, previously known as Jira Service Desk, equips Dev/Ops teams to operate at a rapid pace, enabling them to swiftly adapt to business shifts while delivering exceptional service experiences for both customers and employees. Customize Jira Service Management to meet your unique requirements, allowing every team member—from IT to legal and HR—to establish a service desk in no time and scale it as necessary. Experience the benefits of providing outstanding service rapidly, free from the complexities and expenses often associated with traditional ITSM solutions. This open and collaborative platform facilitates work tracking across the entire organization. You can seamlessly connect issues in Jira and integrate data from various software development tools, enriching your IT support and operations teams with valuable contextual insights for immediate incident response, request management, and change implementation. Additionally, you can mitigate risks and enhance customer outcomes, expediting essential development tasks, reducing reliance on manual processes, and implementing changes swiftly while maintaining a comprehensive audit trail for each modification. By leveraging these capabilities, organizations can foster a more agile and efficient environment that ultimately leads to better service delivery.

Xyte serves as a groundbreaking cloud-based solution that streamlines the management and operation of a diverse range of devices, such as audiovisual, unified communications, Internet of Things, and smart building technologies, empowering businesses to efficiently monitor, manage, and automate extensive fleets of devices. The platform boasts robust fleet management features applicable to both cloud-linked and locally connected devices, alongside real-time observation and synchronized firmware updates. Moreover, Xyte incorporates AI-based agents that leverage the "Model Context Protocol" (MCP) to deliver self-healing capabilities, automate troubleshooting processes, and facilitate quicker problem-solving. It seamlessly integrates with existing IT workflows, ticketing solutions, and messaging platforms, providing no-code APIs for straightforward connections to various vendors. With a commitment to enterprise-level security, a universal device API, and flexible components, Xyte amplifies both operational efficiency and security. Its benefits include minimized downtime, a lower requirement for physical interventions or “truck rolls,” improved productivity for system integrators, manufacturers, and internal IT/AV/UC teams, as well as enhanced oversight of smart buildings and strong remote support capabilities, making it a comprehensive answer for contemporary device management challenges. As more organizations embrace cutting-edge technologies, Xyte plays an essential role in refining operational processes and boosting management effectiveness. Additionally, its user-friendly design ensures that teams can adopt it quickly, leading to faster implementation and a smoother transition to advanced device management systems.

Zluri serves as a comprehensive management platform tailored for IT Teams overseeing SaaS operations. This platform empowers teams to seamlessly oversee, safeguard, and ensure compliance across various SaaS applications through a unified dashboard. By illuminating instances of shadow IT, Zluri enables the tracking and optimization of SaaS expenditures while automating the entire process of application renewal management. With its focus on data-driven insights, Zluri equips IT teams to strategize, streamline, secure, and maximize the benefits derived from their collection of SaaS applications. Furthermore, it enhances operational efficiency and fosters better decision-making within organizations.

Utelogy stands out as a multifunctional, enterprise-grade software platform that merges audio/visual elements with unified communications systems, enabling thorough monitoring, control, automation, and analysis of meeting areas, collaborative settings, and facility technologies across the entire organization. It accommodates a wide range of device drivers, ensuring interoperability among different manufacturers, thereby granting IT operations teams a centralized interface to manage meeting room equipment, video systems, power sources, displays, controllers, and networks all from a singular dashboard. The platform simplifies numerous operational tasks such as device provisioning, firmware updates, scheduling, and self-healing processes that proactively detect and address issues, often before users are even aware, significantly minimizing the need for on-site interventions and lowering operational costs. Real-time alerts and analytics offer essential insights into device performance, energy consumption, room usage, and overall system health, equipping facility and technology managers with the data they need to make well-informed decisions. This all-encompassing strategy not only boosts operational efficiency but also cultivates a more effective meeting experience for participants, ultimately leading to enhanced collaboration and productivity within the organization. By integrating these various functionalities, Utelogy ensures a seamless technological environment that supports the dynamic needs of modern workplaces.