List of the Top 22 IT Project Management Software for Shift in 2026

If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.

The Kantata Professional Services Cloud, which was previously referred to as the Mavenlink Industry Cloud for Professional Services, represents a robust suite of tools aimed at operational management, resource optimization, and business insights, combining integration capabilities with workflow automation to enhance overall efficiency. This comprehensive solution is designed to improve operational performance while helping businesses optimize their resources effectively. By employing a resource-first architecture, it enables service-oriented companies to assemble the most capable teams and track their progress against established budgets and timelines, ensuring projects are executed smoothly, reliably, and profitably. Furthermore, the Kantata Professional Services Cloud is specifically tailored for agencies and professional service firms with employee counts ranging from 50 to over 5000. Serving as the core of your business, Kantata addresses daily challenges in resource management with its cutting-edge optimization features, utilizing advanced algorithms and analytics to tackle complex business issues that were once deemed insurmountable. With this innovative platform, organizations can not only streamline their operations but also unlock new avenues for growth and efficiency.

Asana is a powerful work management platform built to help organizations plan, manage, and execute work from one shared system. It brings teams and AI together to streamline collaboration, reduce complexity, and improve visibility across all levels of an organization. By connecting tasks, projects, and goals, Asana ensures everyone understands how their work contributes to broader business outcomes. Its AI-driven features automate updates, identify potential blockers, and help teams focus on high-impact work. Asana supports a wide range of use cases, including project tracking, strategic planning, content calendars, product launches, and onboarding. The platform is designed to work across departments such as marketing, operations, IT, sales, healthcare, and government. With over 300 integrations, Asana fits seamlessly into existing tech stacks without disrupting established workflows. Enterprise-grade security, compliance options, and specialized offerings like Asana Gov make it suitable for highly regulated environments. The platform scales easily from startups to global enterprises with thousands of users. Asana has earned trust through proven performance and customer satisfaction. Its intuitive interface and rich learning resources help teams get started quickly and stay productive. Asana ultimately enables organizations to move faster, stay aligned, and deliver work with confidence.

In today's rapidly changing business landscape, companies must embrace greater flexibility to adapt and capitalize on emerging opportunities. As priorities shift and work evolves, it becomes essential to adjust your project plans accordingly. Tempo Portfolio Manager (formerly known as LiquidPlanner) offers a revolutionary approach to project management for teams aiming to plan, forecast, and excel beyond expectations. This innovative tool helps align team members, projects, and priorities, ensuring that the right individuals are focused on the most important tasks at the appropriate times. With its predictive scheduling feature, Tempo Portfolio Manager can seamlessly respond to changes and uncertainties, providing real-time insights into when work will be completed. Thanks to its advanced planning intelligence, Tempo Portfolio Manager empowers teams to confidently manage and enhance their projects. Recognized by PC Magazine as the top software for handling intricate projects, smarter planning is just a click away, offering businesses the chance to streamline their operations and improve overall productivity. Furthermore, adopting such a tool can significantly enhance collaboration and communication within teams, leading to even greater success.

1) Effortlessly enhance customer satisfaction Coordinate interactions across various platforms Provide prompt and reliable customer support through email, phone, chat, WhatsApp Business, and additional social media channels all from a unified interface. 2) Enhance your support staff's efficiency Minimize time spent on tedious and repetitive tasks by utilizing sophisticated automation rules, allowing for quicker resolution of customer inquiries without the need to expand your team. 3) Facilitate smooth self-service options Empower customers to find solutions independently by creating a branded knowledge hub and providing immediate answers through AI-driven chatbots. 4) Monitor your customer satisfaction goals closely Leverage customizable analytics and reports to assess your team's performance, pinpoint issues before they escalate, and ensure you are aligned with your customer satisfaction targets. Support your team's ability to work remotely without interruptions 1) A user-friendly platform that simplifies the onboarding experience, making it accessible for all users 2) A cloud-based solution that allows support agents to work comfortably from their laptops or mobile devices, ensuring flexibility 3) Over 650 innovative applications available for seamless integration, enabling you to establish comprehensive support workflows that cater to your needs. Additionally, this versatility allows for continuous improvement and adaptation of your customer service strategies.

Miro is designed to align your team's thinking seamlessly. As a virtual whiteboard and collaboration platform, it enhances the cooperative efforts of cross-functional teams in generating exceptional outcomes. Unlike video conferencing tools, Miro focuses solely on facilitating collaboration among team members who may be spread across different locations and time zones, ensuring that they can effectively share and develop their ideas even when not physically together. This platform boasts over 200 ready-to-use templates for idea capture and visualization, along with features such as comments, chat, screen sharing, and integration with widely-used business applications. Additionally, Miro AI acts as a powerful catalyst for your team, allowing you to maximize your creativity and efficiency beyond previous limits. By leveraging Miro AI, you can transform your innovative concepts into reality, making it an essential resource for enhancing your team's collaborative spirit and inventive potential. With Miro, the future of teamwork is bright and full of endless possibilities.

Oracle NetSuite is the leading AI-powered Cloud ERP platform, empowering organizations to connect and optimize every aspect of their business. Built on the principle of a single source of truth, NetSuite eliminates silos by integrating ERP, financials, CRM, ecommerce, HCM, and analytics into one centralized cloud solution. Its AI capabilities go beyond automation by analyzing real-time business data to deliver predictive insights, personalized recommendations, and actionable forecasts. With more than 42,000 customers, NetSuite is trusted by businesses across industries and geographies for its scalability and reliability. Companies can leverage it to automate accounting, streamline financial close processes, and manage complex global operations with ease. Its CRM and HR features enhance customer engagement and workforce efficiency, while its professional services automation helps teams manage projects, billing, and resources more effectively. For commerce-driven organizations, NetSuite offers omnichannel commerce capabilities that unify online, in-store, and B2B sales, providing a seamless customer experience. The built-in analytics and reporting modules give leaders real-time visibility into performance across departments, enabling faster, data-driven decision-making. Oracle further strengthens NetSuite with consulting, support, and partner ecosystems, ensuring smooth deployment and ongoing optimization. By blending advanced AI, robust business functionality, and global scale, NetSuite sets the standard for modern enterprise resource planning.

nTask is a comprehensive online platform designed for managing tasks and projects, available at no cost for individuals, teams, and professionals alike. With nTask, users can effortlessly create checklists, oversee projects, collaborate with team members, organize meetings, and set up automation for routine tasks. What sets nTask apart is its ability to facilitate collaboration among both small and large teams working on multiple projects simultaneously. Tailored for agile methodologies, nTask enables users to assign tasks, log timesheets, and more, ensuring that team members keep each other updated on hours spent and provide detailed time entries for each task, giving a clear picture of overall team activity. Additionally, nTask features tools such as Kanban boards, project planning capabilities, and issue tracking functionalities to enhance productivity further. Signing up for nTask is straightforward and free, so why not take the first step and begin your journey today? By utilizing nTask, teams can streamline their workflow and improve communication, making project management more efficient than ever before.

Wrike is an exceptional work management solution that provides cross-functional teams with comprehensive insight into intricate projects. This cloud-based collaboration tool is relied upon by over 20,000 prominent organizations globally, including renowned companies like Fitbit and Siemens. With an array of award-winning functionalities, Wrike includes features such as dynamic request forms, automated workflows, cross-tagging, custom item types, and integrations with more than 400 applications. Enhance your productivity with Work Intelligence™: our sophisticated communication tool that facilitates voice commands, smart replies, and document processing. Additionally, we provide customized templates designed to help teams initiate Agile projects efficiently while ensuring compliance. In addition to guaranteeing 99.9% uptime, our enterprise-grade security encompasses single sign-on, role-based access control, and continuous data backup. For added assurance, users can utilize the Wrike Lock add-on to maintain complete ownership of their master encryption key. Research shows that Wrike can enhance organizational processes by 40%, streamlining administrative tasks and lowering costs across various sectors. Experience the transformative impact on your team — begin your free two-week trial now and see the difference for yourself.

MeisterTask serves as a user-friendly online platform for project management and team collaboration. It offers a blend of flexibility, intelligence, and ease of use. Users have the ability to initiate projects, invite numerous team members, assign tasks, monitor individual progress, and keep track of overall development. The platform seamlessly integrates with widely-used tools such as Zendesk, Slack, and GitHub. Its project boards cater to various needs, making them ideal for event coordinators seeking straightforward task management, marketing teams employing the Kanban method, or software developers managing sprints. Additionally, MeisterTask’s smart automation capabilities help ensure that your team operates steadily and productively. This combination of features makes it an excellent choice for diverse teams aiming to enhance their collaborative efforts.

Smartsheet stands out as a prominent provider of work management and collaborative solutions aimed at turning team interactions into successful results. By equipping organizations with a comprehensive set of tools, this platform encourages innovation, draws in new customers, and facilitates revenue expansion. Featuring a user-friendly, spreadsheet-inspired interface, Smartsheet offers an array of functionalities such as file sharing, Gantt charts, automated workflows, easy-to-navigate portals, and interactive dashboards, among many others, establishing itself as a vital asset for proficient project management. In conclusion, Smartsheet not only simplifies workflows but also significantly boosts team collaboration and productivity, ensuring that teams can achieve their goals more efficiently.

Enhance team collaboration with Microsoft Planner, turning chaotic teamwork into streamlined efficiency! This innovative tool facilitates the planning process for teams, enabling them to assign and organize tasks, share essential documents, discuss ongoing projects, and track updates on progress. Accessing Planner is a breeze via the Office 365 app launcher, requiring just a single click. From that point, you can quickly create a new plan, build a team, assign tasks, and change statuses in just a few simple steps. Each plan comes with its own customized board, allowing you to categorize tasks effectively. Tasks can be organized either by their status or by the team member responsible for them. Modifying task statuses or reassigning them is effortless, thanks to the drag-and-drop functionality between columns. The My Tasks feature provides a comprehensive view of all your responsibilities and their statuses across various plans you are part of. In collaborative efforts, every team member can easily see who is in charge of specific tasks, ensuring transparency and accountability. Designed specifically for Office 365, Planner makes it easy to attach important files to tasks, collaborate on those documents, and engage in discussions related to individual assignments, ultimately nurturing a connected and productive team atmosphere. Furthermore, its user-friendly interface motivates all users to remain actively involved and informed as projects advance, making teamwork even more effective.

Adobe Workfront is a highly regarded online management platform designed to assist contemporary businesses in prioritizing the most important tasks and delivering high-quality outcomes efficiently. In addition to accelerating delivery times, Workfront caters to a wide range of marketing teams. The software enables users to generate and review content, oversee project requests, organize and rank tasks, and utilize various reporting features alongside timeline planning and management tools. With its versatile capabilities, Workfront empowers teams to achieve success, whether they are tackling extensive projects or responding to spontaneous requirements, ensuring flexibility and efficiency in their workflows. Its comprehensive features make it an indispensable asset for any organization aiming to enhance productivity and collaboration.

Backlog serves as a collaborative and project management platform designed to enhance team productivity, improve visibility, and streamline the process of tracking projects. By facilitating cooperation among development teams, IT, Marketing, and Design, organizations can accelerate the delivery of high-quality projects. Its fundamental features encompass Gantt Charts, Burndown Charts, Issues, Subtasks, Watchlists, and Comment threads. Additionally, it includes essential tools like version control, file sharing, wikis, and bug tracking. With dedicated apps available for both iOS and Android, users can conveniently update their projects from virtually anywhere, ensuring flexibility and efficiency in project management. This adaptability allows teams to remain connected and responsive regardless of their location.

Aha! helps empower teams to go from discovery to delivery in one place. More than 1 million people use Aha! to turn product strategy and valuable customer input into lovable products. The Aha! suite is designed to support product teams from early discovery through delivery and ongoing communication. Teams can set strategic direction, capture customer research, evaluate ideas, plan work, track development, and document decisions without stitching together disconnected tools. Aha! products include: Aha! Roadmaps: Set plans based on strategy, resources, and what customers value most. Aha! Discovery: Jump-start customer interviews and discover key product insights. Aha! Ideas: Engage with customers more deeply to better understand what they will pay for. Aha! Whiteboards: Provide product teams with a whiteboarding tool that is tailored specifically to their needs. Aha! Builder: Empower enterprise product managers and business analysts to become product builders who plan, design, and code working applications. Aha! Develop: Build what users value by connecting technical work to the product roadmap, optimizing workload, and streamlining delivery. Aha! Teamwork: Manage projects your way while staying aligned with key objectives. Aha! Knowledge: Centralize product information so colleagues and customers can easily access the resources they need to be successful. Aha! Academy: Be recognized as a product expert.

To foster remarkable product experiences that propel business growth, it is essential to have a dedicated environment for inspiration, strategic planning, and teamwork. Productboard offers a customer-focused product management platform that serves as a unified system, enabling product teams to grasp the needs of different customer segments, prioritize upcoming developments, and ensure alignment on the roadmap. This platform serves as a catalyst for contemporary product teams, igniting innovative ideas and facilitating quicker market launches for the right products. By streamlining these processes, Productboard empowers teams to respond effectively to market demands and enhance overall customer satisfaction.

ZenHub facilitates agile product roadmapping and development for some of the most forward-thinking teams globally. It offers an improved method for managing your GitHub issues, multi-repo boards, epics, reports, and various other data while remaining within the GitHub environment. Leveraging GitHub data, ZenHub provides a data-driven approach to project management. With features like Release reports, velocity tracking, and burndown charts, you can ensure that your metrics are consistently reliable and precise. This integration allows teams to focus on development without the hassle of switching between different tools.

Managing projects has reached new levels of simplicity. With our assistance, contemporary software teams can collaborate effectively and deliver results swiftly. Shortcut, previously known as Clubhouse, empowers you to strategize, develop, evaluate, and celebrate your achievements. We provide project management that cuts through the complexities often associated with it. Our dedicated software team has crafted Shortcut with your development team in mind. Employed by thousands of teams worldwide, Shortcut facilitates software creation across various sectors. While shipping software can present challenges, our platform allows for seamless navigation between Stories, Iterations, and quarterly Roadmaps. Essential context is conveniently accessible with just a click. Our customizable Kanban boards and Workflows enable teams to tailor their management processes to fit their unique requirements. The integration of Teams, Epics, and Objectives fosters collaboration among employees from different departments, driving them toward shared larger goals and initiatives. To keep track of project management effectiveness, users can leverage burndown charts, time-in-workflow state graphs, cycle time and lead time metrics, alongside a suite of other insightful reports that enhance decision-making and strategic adjustments. This comprehensive approach ensures that teams remain aligned and focused on achieving their objectives.

Favro enables organizations to evolve into agile entities by giving various teams the autonomy to operate independently while ensuring that leaders can synchronize their efforts with overarching company objectives. This platform serves as a centralized hub for marketing and product development teams, along with their leaders and executives, facilitating seamless planning, documentation, and collaboration in one convenient location. By streamlining communication and resources, Favro enhances the efficiency of team interactions and project management.

Forecast serves as an all-encompassing project and resource management platform that can be customized to incorporate a variety of exceptional features. This tool seamlessly merges project oversight, resource allocation, and team collaboration within a single interface, empowering users to harness AI for the automation of routine administrative duties. It stands out as a robust alternative to traditional point-based project management systems commonly used in professional services firms. This solution is particularly suited for organizations with over 50 employees, as it provides a cohesive view of the entire project portfolio and resource allocation within a single software environment. * Generate project proposals that are more accurate and reliable. * Enhance planning and analysis capabilities through comprehensive Insights and Reporting features. * Utilize AI to facilitate more informed business decisions. * Achieve flexible resource management with effective Task and Project Allocations. * Optimize efficiency through streamlined Time and Task Management processes. * Access real-time updates on project profitability, including cost, revenue, and profit metrics, allowing for immediate, actionable insights. With these features, Forecast can significantly elevate the way companies manage their projects and resources.

Velocity delivers comprehensive, context-rich analytics that empower engineering leaders to assist their team members, overcome obstacles, and enhance engineering workflows. With actionable metrics at their fingertips, engineering leaders can transform data from commits and pull requests into the essential insights needed to drive meaningful improvements in team productivity. Quality is prioritized through automated code reviews focused on test coverage, maintainability, and more, allowing teams to save time and merge with confidence. Automated comments for pull requests streamline the review process. Our 10-point technical debt assessment provides real-time feedback to ensure discussions during code reviews concentrate on the most critical aspects. Achieve perfect coverage consistently by examining coverage on a line-by-line basis within diffs. Avoid merging code that hasn't passed adequate tests, ensuring high standards are met every time. Additionally, you can swiftly pinpoint files that are frequently altered and exhibit poor coverage or maintainability challenges. Each day, monitor your advancement toward clearly defined, measurable goals, fostering a culture of continuous improvement. This consistent tracking helps teams stay aligned and focused on delivering high-quality code efficiently.

IBM Targetprocess, previously known as Apptio Targetprocess, is a visual software tool designed for project management that assists organizations in navigating complex projects while enhancing visibility into their workflows. This software not only aids in refining company strategies but also boosts the execution of projects. It gained recognition in Gartner’s inaugural Magic Quadrant for Agile Enterprise Tools, highlighting its significance in the industry. Targetprocess is capable of managing Agile projects using methodologies such as Kanban, Scrum, and SAFe, in addition to accommodating tailored management strategies. With over 80 features, it offers capabilities like custom reporting, product and testing management, visualization, and comprehensive product management tools. By leveraging Targetprocess, businesses can swiftly adapt to rapidly evolving market demands, making it the Enterprise Agile Planning platform that delivers the quickest time-to-value. Furthermore, it seamlessly integrates Agile Transformation with overall financial insights, ensuring that investments, products, and portfolios align with specific Objectives and Key Results (OKRs), which ultimately fosters enhanced transparency and accelerates decision-making processes. Engaging with this platform can significantly bolster an organization's agility in a dynamic business landscape.