List of the Top 25 MSP Software for Government in 2025

NinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

Auvik stands out as a premier solution for Managed Service Providers (MSPs), empowering you to handle a larger client base with minimal strain. Featuring automated network discovery, live mapping, and continuous monitoring, Auvik streamlines the process of managing extensive networks. Experience quicker issue resolution, mitigate risks, and dazzle clients with insightful data and comprehensive reports. By automating repetitive tasks and offering clarity into intricate systems, Auvik enhances operational productivity, boosts client contentment, and supports business expansion—all while ensuring you stay ahead of the competition.

FirstWave’s NMIS acts as a robust network management system, encompassing fault detection, performance monitoring, configuration oversight, performance visualizations, and alerts based on specific thresholds. It employs business rules that facilitate tailored notification policies, compatible with various notification methods. Additionally, FirstWave empowers its partners, which include some of the largest telecommunications companies and managed service providers worldwide, to safeguard their clientele against cyber threats, all while swiftly expanding their cybersecurity service revenues on a significant scale. Overall, FirstWave delivers a thorough and integrated solution for network discovery, management, and cybersecurity, catering to its global partners. This holistic approach ensures that partners can effectively combat evolving cyber threats while managing their networks efficiently.

Heimdal provides tailored security solutions designed to elevate your MSP service portfolio. Partner with us to offer all-encompassing, efficient, and integrated cybersecurity services.

Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.

SuperOps is an innovative all-in-one PSA-RMM platform tailored for driven MSPs aiming for effective growth. Enhanced by AI capabilities and intelligent automation, SuperOps provides an extensive array of features, ranging from IT documentation to project management, guaranteeing that MSPs can find all necessary tools under one roof. Eliminate the hassle of using various disjointed applications—SuperOps enables MSPs to transition away from obsolete, scattered systems with a cloud-native solution designed for ease of use and efficiency. Discover a cohesive, contemporary platform that simplifies operations and transforms the management of IT services into a hassle-free experience, paving the way for enhanced productivity.

With co-managed threat detection and response, deployment can occur in any location. ConnectWise SIEM, which was previously known as Perch, is a co-managed platform for threat detection and response, backed by a dedicated Security Operations Center. This solution is crafted to be both flexible and scalable, catering to businesses of all sizes while allowing customization to meet individual requirements. By utilizing cloud-based SIEM solutions, the time needed for deployment is significantly shortened from several months to just minutes. Our Security Operations Center actively monitors ConnectWise SIEM, providing users with access to essential logs. Additionally, threat analysts are available to assist you immediately upon the installation of your sensor, ensuring prompt support and response. This level of accessibility and expert guidance enhances your security posture right from the start.

ConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support.

OpManager serves as the perfect comprehensive tool for monitoring your organization's entire network system. It allows you to meticulously track the health, performance, and availability of all network components, including switches, routers, LANs, WLCs, IP addresses, and firewalls. By providing insights into hardware health and performance, you can efficiently monitor metrics such as CPU usage, memory, temperature, and disk space, thereby enhancing overall operational efficiency. The software simplifies fault management and alert systems through instant notifications and thorough logging. With streamlined workflows, users can easily set up the system for rapid diagnosis and implementation of corrective actions. Additionally, OpManager boasts robust visualization features, including business views, 3D data center representations, topology maps, heat maps, and customizable dashboards that cater to various needs. By equipping users with over 250 predefined reports covering critical metrics and areas in the network, it empowers proactive capacity planning and informed decision-making. Overall, the extensive management functionalities of OpManager position it as the optimal choice for IT administrators striving for enhanced network resilience and operational effectiveness. Furthermore, its user-friendly interface ensures that both novice and experienced administrators can navigate the platform with ease.

Cynet provides Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) with a comprehensive, fully managed cybersecurity platform that integrates vital security features into a single, easily navigable solution. This consolidation not only streamlines the management of cybersecurity but also minimizes complexity and reduces expenses, thereby eliminating the necessity for engaging multiple vendors and managing various integrations. With its multi-layered approach to breach protection, Cynet ensures strong security across endpoints, networks, and SaaS/Cloud environments, effectively safeguarding against the constantly evolving landscape of cyber threats. The platform's sophisticated automation capabilities significantly improve incident response, allowing for rapid detection, prevention, and resolution of potential security issues. Additionally, Cynet’s dedicated CyOps team, backed by a 24/7 Security Operations Center (SOC), continually monitors client environments and provides expert advice to maintain optimal security. Collaborating with Cynet enables you to offer state-of-the-art, proactive cybersecurity services while enhancing your operational efficiency. Discover how Cynet can transform your security services and empower your clients to navigate the complexities of the digital landscape with confidence and resilience. By choosing Cynet, you position your organization at the forefront of cybersecurity innovation, ensuring that you remain competitive in a rapidly evolving market.

Key Features of Thinfinity Workspace 7.0: - Utilizes Progressive Web App (PWA) technology to enhance user experience seamlessly. - Combines Thinfinity VNC, VirtualUI, and z/Scope for unparalleled flexibility. - Offers HTML5 terminal emulation compatible with DEC terminals, as well as TN 5220 and TN 3270 protocols. - Includes comprehensive enterprise-grade audit logs to ensure robust security and compliance management. - Employs a proprietary VNC protocol for effective real-time monitoring and troubleshooting. ENHANCE USER EXPERIENCE - Distribute essential applications, desktops, and files through a unified web portal. - Simplify remote browser access for users, limiting them to only the necessary resources for their tasks. STREAMLINE IT AND ELIMINATE VPNS - Move away from traditional VPN setups and their associated complexities. - Facilitate access from any device, including Chromebooks and mobile devices, with just a web browser—no setup required. PROTECT YOUR BUSINESS SECURITY - Utilize connections that are encrypted to enterprise-grade standards. - Seamlessly integrate with both internal and external identity management systems. - Implement two-factor or multi-factor authentication policies across all identity platforms, ensuring an additional layer of security for user access. - This comprehensive approach not only enhances user experience but also strengthens overall system integrity, making it a vital tool for modern businesses.

TruGrid SecureRDP provides secure access to Windows desktops and applications from virtually any location by utilizing a Desktop as a Service (DaaS) model that incorporates a Zero Trust approach without the need for firewall exposure. The key advantages of TruGrid SecureRDP include: - Elimination of Firewall Exposure & VPN Requirements: Facilitates remote access by preventing the need to open inbound firewall ports. - Zero Trust Access Control: Limits connections to users who have been pre-authenticated, significantly lowering the risk of ransomware attacks. - Cloud-Based Authentication: Reduces dependency on RDS gateways, SSL certificates, or external multi-factor authentication (MFA) tools. - Improved Performance: Leverages a fiber-optic network to reduce latency in connections. - Rapid Deployment & Multi-Tenant Functionality: Becomes fully functional in less than an hour with a user-friendly multi-tenant management console. - Built-In MFA & Azure Compatibility: Offers integrated MFA options in conjunction with Azure MFA and Active Directory support. - Wide Device Compatibility: Functions effortlessly across various platforms, including Windows, Mac, iOS, Android, and ChromeOS. - Continuous Support & Complimentary Setup: Provides 24/7 assistance along with free onboarding services, ensuring a smooth transition for users. Moreover, organizations can trust that this solution will adapt to their growing security needs seamlessly.

In 2022, GoTo purchased Miradore, a cloud-based Mobile Device Management (MDM) solution designed to effectively secure and manage a variety of devices, including company-owned and personal Android, iOS, macOS, and Windows systems. Miradore enables users to efficiently oversee their device inventory, automate the management processes across different operating systems, deploy essential business applications, and safeguard corporate data. Getting started with Miradore is straightforward, and the basic service is completely free of charge. For those seeking more advanced functionalities, Premium plans are available for a fee, with the Premium+ option providing a 14-day free trial to experience all features without any financial risk involved. Importantly, users are not required to enter credit card details to access this trial.

Explore the reasons why Managed Service Providers, IT experts, and System Integrators rely on our Network Monitoring and Management Solution to oversee countless networks across the globe. Experience the benefits for yourself by trying it for free today!

Huntress provides a comprehensive suite of tools for endpoint protection, detection, and response, backed by a team of dedicated threat hunters available 24/7 to safeguard your organization against the ongoing challenges posed by modern cybercriminals. By effectively shielding your business from various threats, including ransomware and unauthorized access, Huntress tackles the full spectrum of the attack lifecycle. Our skilled security professionals take on the rigorous responsibilities of threat hunting, offering exceptional support and in-depth guidance to counter sophisticated attacks. We carefully assess all suspicious activities, issuing alerts only when a threat is verified or needs attention, which significantly minimizes the typical noise and false alarms seen with other security solutions. Features such as one-click remediation, customized incident reports, and smooth integrations empower even those without extensive security knowledge to adeptly manage cyber incidents through Huntress. This approach not only streamlines incident management but also fortifies your organization’s resilience against the ever-evolving landscape of cyber threats. Ultimately, our commitment to proactive security ensures that your business can focus on growth while we handle the complexities of cyber defense.

SafeDNS is dedicated to fostering a more secure and protected internet space for small to medium-sized businesses, large corporations, internet service providers, managed service providers, original equipment manufacturers, and educational institutions. Our reach spans across the globe, enhancing online safety for millions of individuals across more than 60 nations. With extensive expertise in cybersecurity and DNS filtering, we provide state-of-the-art solutions that ensure your online safety. Our advanced technologies are designed to shield you from threats such as malware, phishing scams, and unsuitable content, among other risks. Currently, SafeDNS supports over 4,000 organizations and individual users worldwide, demonstrating our commitment to a safer digital landscape for all. As we continue to innovate, our goal is to expand our services and enhance protection for even more users in the future.

QUOTE WITH GREATER INTELLIGENCE, SPEED, AND PROFITABILITY An inaccurate quote has the potential to damage your credibility and the trust you've built over time. A misquoted price can jeopardize a deal. Safeguard your business interests. ServicePath is a versatile configure, price, and quote (CPQ) platform designed to simplify the quoting process. With ServicePath, you can quickly generate quotes that typically take hours and require input from various teams. This platform provides a comprehensive view of the most current cost factors and solution setups, significantly minimizing the chances of issuing an incorrect quote. Overall, ServicePath streamlines your business operations, making it more appealing for clients to engage with you. Additionally, it enhances collaboration among departments, ensuring a smoother quoting experience.

Comprehensive software revolutionizes the manner in which Managed Service Providers deliver IT services to their clients. HaloPSA enables you to oversee your complete service desk with ready-to-use features that adhere to ITIL standards. This integration enhances efficiency and streamlines operations for better customer satisfaction.

Provide remote assistance to both client and internal systems through unattended access, enabling users to connect to their computers from afar. Whether you're new to remote support solutions or seeking a cost-effective alternative to pricier options, Splashtop Remote Support is an ideal choice. This top-tier remote support solution facilitates seamless access to your managed devices from any platform, ensuring you can connect anytime, backed by our rapid, high-definition connections. With Splashtop, remote management becomes efficient and user-friendly, enhancing productivity for both support teams and users alike.

Igiko Management Tools is an online application that facilitates the remote management and monitoring of both physical and virtual machines, operating within a security framework that is based on user permissions. Equipped with an integrated remote gateway, Igiko enables users to connect seamlessly to their computers and virtual machines. The web console utilizes HTML5 RDP control, allowing users to access remote desktops through any standard web browser. Distinct from many remote monitoring and management (RMM) solutions, the Igiko application functions as an agentless service. It requires installation on only a single machine to grant remote access, monitoring, and management capabilities to all local computers and virtual machines. The configuration and global access of the application is streamlined thanks to its built-in web server and tunnel-provider clients, which come with a dedicated DNS address hosted on the Igiko server. This makes Igiko particularly well-suited for small and medium-sized enterprises, hosting providers, software development and engineering companies, as well as home users and those operating virtual labs, ensuring a versatile solution for a variety of needs.

GoTo's LogMeIn Rescue is an effective and budget-friendly solution for remote support. This robust software enhances the efficiency of support teams and facilitates smooth assistance for users. It boasts essential functionalities like remote control, diagnostics, compatibility across multiple platforms, device configuration, video support, and various integrations and APIs. These features empower help agents and employees to maximize their productivity. Help desk technicians can address issues on inactive devices through tools like system information, scripting, and unattended access. Security remains a paramount concern with remote access software, and Rescue addresses this with HIPAA-compliant multi-factor authentication and advanced 256-bit AES encryption. Additionally, it includes features like permission-based security, single sign-on (SSO), IP login restrictions, and stringent password policies to safeguard your operations effectively. By prioritizing both functionality and security, Rescue offers a comprehensive solution for businesses seeking reliable remote support.

ServiceDesk Plus is a robust, web-based ITSM suite tailored for managed service providers. This integrated ITSM solution offers extensive capabilities in help desk, service desk, and asset management, utilizing a multi-tenant architecture that ensures effective data segregation. Such a setup enables service providers to deliver support and services to various clients while maintaining centralized control over operations. Additionally, its user-friendly interface simplifies the management of client interactions, enhancing overall efficiency.