List of the Top 25 MSP Software for Microsoft 365 in 2026

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Josys serves as a dedicated platform for Automated Identity Governance and Administration (IGA), specifically designed to assist Managed Service Providers in implementing consistent and scalable identity governance for all their clients. With its centralized multi-tenant dashboard, Josys empowers MSPs to oversee user access, uphold compliance regulations, streamline onboarding and offboarding processes, and identify shadow IT, all from one intuitive interface. By converting intricate governance tasks that vary by client into uniform, automated procedures, Josys enables MSPs to lower service delivery expenses, enhance the security of their clients, and expand their operations without the need for additional personnel.

N-able™'s Passportal™ delivers straightforward and secure solutions for password and documentation management specifically designed for Managed Service Providers (MSPs) and IT Service Providers (ITSPs). This cloud-based platform grants channel partners automated protection for passwords, making it convenient to store, manage, and access passwords and client data from any device with internet connectivity. In addition, N-able™'s Passportal™ features additional value-added services like Documentation Manager™, Site™, and Blink™, which are essential for ensuring compliance with industry regulations. These services also serve to safeguard businesses from data breaches, cyber threats, and vulnerabilities within their networks. By utilizing these comprehensive tools, organizations can enhance their security posture while streamlining their operations simultaneously.

Guardz is the unified cybersecurity platform built for MSPs. We consolidate the essential security controls, including identities, endpoints, email, awareness, and more, into one AI-native framework designed for operational efficiency. With an identity-centric approach, an elite threat hunting team, and 24/7 AI + human-led MDR, Guardz transforms cybersecurity from reactive defense into proactive protection.

QUOTE WITH GREATER INTELLIGENCE, SPEED, AND PROFITABILITY An inaccurate quote has the potential to damage your credibility and the trust you've built over time. A misquoted price can jeopardize a deal. Safeguard your business interests. ServicePath is a versatile configure, price, and quote (CPQ) platform designed to simplify the quoting process. With ServicePath, you can quickly generate quotes that typically take hours and require input from various teams. This platform provides a comprehensive view of the most current cost factors and solution setups, significantly minimizing the chances of issuing an incorrect quote. Overall, ServicePath streamlines your business operations, making it more appealing for clients to engage with you. Additionally, it enhances collaboration among departments, ensuring a smoother quoting experience.

Comprehensive software revolutionizes the manner in which Managed Service Providers deliver IT services to their clients. HaloPSA enables you to oversee your complete service desk with ready-to-use features that adhere to ITIL standards. This integration enhances efficiency and streamlines operations for better customer satisfaction.

Scopable is a software-as-a-service (SaaS) platform tailored to provide quoting and assessment solutions specifically for managed service providers (MSPs). It effortlessly integrates with a variety of systems that MSPs commonly use, such as ConnectWise, HaloPSA, NinjaOne, Microsoft 365, Azure, Pax8, Ingram Micro, and IT Glue, while also gathering real-time client data that encompasses endpoints, configurations, security status, and details related to 365 tenants. By leveraging this data, Scopable performs automated assessments to evaluate each client's environment, pinpointing security and compliance weaknesses, and generating a prioritized technology roadmap that includes cost estimates. This strategic roadmap feeds into a quoting engine that crafts margin-protected proposals aligned with the MSP's pricing framework, incorporating automated labor and hardware estimates that are adaptable as project scopes change. Clients can access these proposals through a dedicated portal where they can easily provide e-signatures, while the proposals sync back to the PSA for efficient management. Moreover, the platform incorporates natural-language processing to handle client queries, preserves CRM records, monitors governance, risk, and compliance (GRC), and enhances workflow automation. Presently, Scopable is in a limited early-access stage, welcoming a select group of users to explore its innovative features. This approach not only allows for real-time feedback but also ensures that the platform can evolve to better meet user needs.

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

TruGrid SecureRDP provides secure access to Windows desktops and applications from virtually any location by utilizing a Desktop as a Service (DaaS) model that incorporates a Zero Trust approach without the need for firewall exposure. The key advantages of TruGrid SecureRDP include: - Elimination of Firewall Exposure & VPN Requirements: Facilitates remote access by preventing the need to open inbound firewall ports. - Zero Trust Access Control: Limits connections to users who have been pre-authenticated, significantly lowering the risk of ransomware attacks. - Cloud-Based Authentication: Reduces dependency on RDS gateways, SSL certificates, or external multi-factor authentication (MFA) tools. - Improved Performance: Leverages a fiber-optic network to reduce latency in connections. - Rapid Deployment & Multi-Tenant Functionality: Becomes fully functional in less than an hour with a user-friendly multi-tenant management console. - Built-In MFA & Azure Compatibility: Offers integrated MFA options in conjunction with Azure MFA and Active Directory support. - Wide Device Compatibility: Functions effortlessly across various platforms, including Windows, Mac, iOS, Android, and ChromeOS. - Continuous Support & Complimentary Setup: Provides 24/7 assistance along with free onboarding services, ensuring a smooth transition for users. Moreover, organizations can trust that this solution will adapt to their growing security needs seamlessly.

Around the globe, small and medium-sized enterprises (SMEs) can achieve unparalleled freedom of choice by collaborating with JumpCloud. By utilizing its cloud-based open directory platform, JumpCloud streamlines the management and security of identities, access, and devices, allowing IT teams and managed service providers (MSPs) to efficiently support a variety of operating systems including Windows, Mac, Linux, and Android. This innovative solution enables users to manage identities either directly or through their chosen HRIS or productivity tools, while also granting access to numerous on-premises and cloud applications with a single, secure set of credentials. To explore the full potential of this comprehensive platform, consider starting a free 30-day trial of JumpCloud today and experience the benefits firsthand. Embrace the future of IT management and watch your business thrive.

Helios is a platform that focuses on artificial intelligence for remote monitoring and management (RMM) as well as professional services automation (PSA), tailored specifically for managed service providers. This all-encompassing solution combines features such as device oversight, automated self-repair, patch management for both Windows and third-party software, security surveillance via Microsoft Defender, health evaluations for Microsoft 365, one-click remote access, personalized client portals, and a fully-equipped helpdesk system within a unified hosted environment. In contrast to other tools that simply incorporate AI as an added element, Helios is inherently designed around AI technology: its AI Ops can answer basic inquiries regarding your systems and take appropriate actions, predict potential disk failures several days ahead of time, and streamline alerts to ensure that a single outage results in only one support ticket being generated. Furthermore, the integrated AI Service Desk Agent adeptly prioritizes and addresses incoming emails in just seconds, significantly boosting overall operational effectiveness and responsiveness, making it an invaluable asset for service providers in the digital landscape.

Cameyo serves as a robust Virtual Application Delivery (VAD) platform tailored for any Digital Workspace, facilitating the easy, seamless, and secure delivery of Windows and internal web applications directly through a browser, eliminating the reliance on VPNs or virtual desktops. By enabling organizations to provide their employees with secure access to essential business applications from virtually any location, Cameyo supports the feasibility of hybrid and remote work arrangements. This innovative Digital Workspace solution is trusted by numerous organizations and enterprises, effectively reaching hundreds of thousands of users globally. As a result, Cameyo not only enhances productivity but also fosters a more flexible work environment for its users.

Acronis Automation is an advanced Professional Services Automation (PSA) tool tailored for Managed Service Providers (MSPs), aimed at enhancing and refining their operational efficiencies. It boasts a range of powerful functionalities including automated billing and invoicing, management of service desks, customer relationship management (CRM) capabilities, project oversight, inventory management, and key performance indicator (KPI) tracking. By integrating seamlessly with Acronis' Remote Monitoring and Management (RMM), cybersecurity solutions, and data protection offerings, it creates a cohesive framework for handling support tickets, streamlining workflows, and evaluating business outcomes. This all-encompassing platform minimizes manual tasks, boosts operational efficiency, and elevates customer satisfaction, allowing MSPs to concentrate on offering outstanding services and fostering growth. As a result, Acronis Automation not only supports the day-to-day functions of MSPs but also empowers them to scale their businesses effectively.

Accelo is an AI-powered Professional Services Automation (PSA) platform designed to help service firms move from operational chaos to profitable, scalable growth. Professional services businesses face a common set of problems: revenue leaking through untracked hours, projects drifting off scope with no early warning, resource conflicts discovered too late, and financial performance only visible after the damage is done. Accelo is built to solve all of it — in one connected platform. From initial opportunity to final invoice, Accelo manages the complete client lifecycle. CRM and pipeline tools capture and convert new business. Project management keeps delivery on track with real-time budget and milestone visibility. AI-assisted resource scheduling matches the right people to the right work based on skills, availability, and workload — cutting scheduling time by up to 50%. Automated time capture and smart billing workflows close the gap on revenue leakage, recovering hours that would otherwise go unbilled. And real-time financial dashboards give owners, finance directors, and operations leaders the visibility they need to act before problems become losses. What sets Accelo apart is its predictive intelligence. While most PSA platforms report on the past, Accelo surfaces risks before they escalate — flagging at-risk projects, predicting completion dates, and identifying margin erosion while there's still time to respond. Accelo serves consulting, accounting, IT services, engineering, architecture, and marketing firms of all sizes. It integrates with QuickBooks, Xero, Salesforce, Microsoft 365, Google Workspace, Jira, Slack, and more. SaaS delivery means no infrastructure overhead, and most teams are fully up and running in a matter of weeks. For firms where people are the product, Accelo delivers the operational clarity needed to protect margins, retain clients, and grow with confidence.

Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties.

RangerMSP provides a cost-effective, on-premise Professional Services Automation (PSA) solution specifically designed for small to medium-sized IT service providers and managed service providers (MSPs). This innovative software streamlines the management processes of your IT services business, enabling you to operate both efficiently and securely. With its emphasis on improving customer service, increasing sales, and promoting business growth, RangerMSP is recognized for its intuitive and user-friendly interface. The installation process is quick and uncomplicated, allowing you to start working within minutes, and it requires minimal training, making it suitable for users of all skill levels. You will be pleasantly surprised by how swiftly it facilitates task tracking and operational management. Since its launch in 2004, RangerMSP has continuously improved based on valuable feedback from users, ensuring it aligns with your unique needs. Your data is safeguarded on a server that you control, whether it is housed on-premise or in the cloud, granting you the ability to manage security protocols and access the database for external reporting. Furthermore, the robust API enables seamless integration and customization options. The database remains open, ensuring your data is permanently yours, which is a significant advantage. This unwavering commitment to user empowerment and control distinctly positions RangerMSP in the competitive realm of IT management solutions, giving you peace of mind in your operations. Moreover, the software's adaptability to various business models enhances its appeal to a wider range of users.

Lifecycle Insights by ScalePad is a cloud-centric solution crafted for managed service providers (MSPs) to boost client interaction through virtual Chief Information Officer (vCIO) services and quarterly business assessments. This platform offers seamless integration with a variety of tools such as Professional Services Automation (PSA), Remote Monitoring and Management (RMM), and hardware suppliers, ensuring that critical data on assets, contracts, users, and security awareness is aggregated into a single, user-friendly interface. It includes a suite of templated risk evaluations, tools for generating quarterly business review (QBR) and budget reports, along with features for managing contracts and organizing meetings, complemented by a customizable assessment creation tool. By leveraging a unique digital maturity index and predictive analytics, it identifies potential technology vulnerabilities and calculates the total cost of ownership, turning insights into actionable strategies supported by detailed roadmaps and scorecards. In addition, integrations like Crewhu for customer satisfaction and net promoter score feedback, as well as INFIMA security training, enrich the reporting framework by embedding client satisfaction and security metrics into the evaluations. This comprehensive approach allows MSPs to provide their clients with detailed and insightful reports, ultimately driving more informed decision-making and strategic planning. By centralizing these diverse functionalities, Lifecycle Insights empowers MSPs to enhance their service offerings and strengthen client relationships.

The Strategy Overview is an advanced automation platform tailored for vCIOs and quarterly business reviews, developed by managed service providers (MSPs) to improve client strategic planning and support digital transformation efforts. By automating crucial tasks such as assessments, executive summaries, dashboards, roadmaps, budgets, and reporting for Office 365 and asset lifecycles, it significantly streamlines the quarterly business review process through a modular template engine powered by the Arya AI agent. This all-encompassing system integrates seamlessly with various PSA/RMM tools, including ConnectWise, Autotask, Kaseya BMS, Syncro, and Halo PSA, alongside Office 365, facilitating the synchronization of vital company data such as assets, user lists, tickets, warranties, and licensing details. Clients enjoy the advantage of a customizable white-labeled portal that delivers in-depth insights into their strategic initiatives, health scores, and critical data points encompassing asset and user information, tickets, budgets, and roadmaps. In addition, the platform refreshes warranty and asset data automatically, enabling MSPs to reduce the preparation time for quarterly business reviews from several hours to just minutes. This not only standardizes processes but also emphasizes security and compliance insights, fosters proactive recommendations, and transforms assessments into strategic paths for revenue enhancement. Ultimately, this innovative solution not only enhances operational efficiency but also empowers MSPs to provide greater value to their clients, paving the way for a more strategic partnership. Additionally, the platform's user-friendly interface ensures that both MSPs and clients can navigate the system with ease, further elevating the collaborative experience.

Neo Agent is a sophisticated AI technician specifically designed for managed service providers, facilitating seamless collaboration with the internal team within the PSA framework. It adeptly assesses tickets, identifies analogous cases, leverages playbooks and documentation, carries out necessary tasks, and finalizes the workflow. Unlike conventional automation tools that depend on cumbersome rule sets or fragile scripts, Neo presents a novel automation strategy for MSPs that reflects the abilities of a human Level 1 technician. This groundbreaking tool not only expedites ticket resolution and refines PSA and RMM processes but also guarantees that all communications remain consistent with the company's branding. Neo is capable of evaluating incoming tickets, interacting with users, acting on behalf of the team, and overseeing workflows triggered by ongoing tasks such as ticket triage, dispatching, and routine manual functions. Furthermore, it integrates with a variety of systems, encompassing PSA platforms, RMM applications, documentation tools, marketplaces, Microsoft 365, and Azure, which allows it to streamline ticket management, synchronize client data, and boost operational efficiency. By enhancing communication and efficiency, Neo ultimately serves as an essential asset that significantly elevates the performance of service desks and fosters improved client satisfaction. This innovative approach not only transforms traditional methodologies but also paves the way for future advancements in managed service provider operations.

GestorMSP serves as a comprehensive solution for Remote Monitoring & Management (RMM) and IT Service Management (ITSM), specifically tailored for Managed Service Providers (MSPs) and internal IT departments. With its integrated dashboard, users can efficiently monitor and manage the complete IT infrastructure of their clients, which includes devices running on Windows, Linux, and macOS, as well as servers, virtual machines (like Hyper-V and Proxmox), Docker and Kubernetes containers, and network devices using SNMP protocols. Notable features include: - Real-time monitoring capabilities accompanied by customizable alerts and well-structured monitoring profiles - Built-in remote access functionalities (native RDP utilizing WebRTC/P2P) designed for minimal latency - Automated patch management and over-the-air (OTA) updates for seamless operation - An all-inclusive endpoint antivirus system and security features, supported by a Security Center that focuses on vulnerability management and compliance - Automation for scripts and the ability to deploy software in bulk - A thorough ITSM module that includes ticketing, SLAs, CMDB management, approval workflows, a knowledge base, and automation of processes - Effortless integration with services like Active Directory, Microsoft 365/Entra ID, and backup solutions, including Veeam - A powerful multi-tenancy architecture that scales from small setups to environments managing millions of devices, which enhances its adaptability for various IT management needs. Additionally, its user-friendly interface ensures that both seasoned professionals and newcomers can navigate the system with ease.

Streamline, secure, and enhance your IT managed services with Liongard, the sole automation platform that offers comprehensive visibility throughout your entire tech stack. This capability empowers your team to operate at ten times their usual efficiency. The monotonous task of manually logging in to oversee Internet Domains, SQL servers, and other systems can be eliminated. By consolidating systems within Liongard, you can efficiently audit historical data, monitor significant changes, set proactive alerts, and generate reports across your IT infrastructure. With Liongard's integrated automation platform, onboarding new customers and keeping track of system modifications becomes a seamless daily process. Moreover, this platform aids in gathering data for business assessments, identifying new project potentials, and transforming clients into Managed Services. As a result, your managed service provider can achieve greater profitability, improved efficiency, and enhanced security, covering everything from the evaluation of prospective clients to the safeguarding of their systems. Automation provided by Liongard reduces the likelihood of human error, thus streamlining operations significantly. Ultimately, embracing Liongard means not only enhancing your current capabilities but also preparing your organization for future growth and stability.

Managing performance for Microsoft Teams and Microsoft Office 365 requires a thorough understanding of user experiences and collaboration between IT departments and service providers, who often operate with varying tools and objectives. IT teams frequently face challenges when it comes to pinpointing and addressing issues related to voice quality and application performance. Conventional monitoring tools and feedback from users often fall short of providing a comprehensive view of the overall user experience. Martello Vantage DX™ offers IT teams an extensive end-to-end perspective on the user experience within Microsoft 365. This solution enables rapid detection and resolution of problems, preventing any adverse effects on user satisfaction. It also empowers teams to identify, alert, and forecast potential user experience challenges. By categorizing and prioritizing both IT and third-party issues that impact Microsoft Teams and Office 365, organizations can significantly enhance productivity and efficiency across their business operations. Ultimately, leveraging these insights ensures that Microsoft services operate at peak performance.

We offer managed service providers (MSPs) essential tools for privileged access management, focusing on safeguarding customer admin accounts and securing their clients' identities. CyberQP is confident that MSPs represent the ideal solution for addressing cybersecurity challenges faced by small and medium-sized businesses. We place great importance on our collaboration with MSPs. Our system allows for the creation of accounts and passwords on-demand for technicians, employing zero-standing privilege and enhanced security features. Furthermore, we facilitate task automation, enabling the management of both admin and service accounts across various environments. Our process ensures that helpdesk identity verification occurs in under 30 seconds, effectively shielding organizations from both internal and external threats. MSP technicians have the capability to oversee and control who receives privileged access and during which timeframes. Discovering admin accounts and privileged access can be a challenging task for MSPs within their client networks; however, our automation simplifies this process significantly. By streamlining these operations, we empower MSPs to enhance their cybersecurity offerings and better protect their customers.

In the field of cybersecurity, a proactive stance is vital for success. Our software-as-a-service security platform is meticulously designed to keep you ahead of potential threats. By leveraging cutting-edge technology, we automatically detect and block unauthorized activities within your clients' applications. This unparalleled level of protection is unmatched by any other service providers. Managed Service Providers (MSPs) face heightened risks from cyber threats, which is why it is essential to protect your operations by ensuring your executive team receives immediate notifications about any suspicious, high-risk actions detected in your MSP toolkit. You have the flexibility to customize security event thresholds for a variety of applications, guaranteeing that you receive prompt alerts for any unusual user activities, which enables you to quickly tackle possible threats on behalf of your customers. This proactive strategy not only fortifies your security measures but also fosters trust with your clients, enhancing your reputation within the industry while positioning you as a leader in cybersecurity solutions. Additionally, by staying one step ahead of emerging threats, you can better serve your clients and adapt to their evolving needs.

Navigating through the various steps necessary to meet your cybersecurity compliance goals can be quite challenging. Implementing robust cybersecurity compliance management software can significantly accelerate your progress from the outset. Start by leveraging customized templates that have been validated by industry experts, and employ cross-mapping techniques to uncover the commonalities among different standards, which will help streamline your compliance efforts. By consolidating all evidence and policies in a single location, you can ensure that crucial information is readily accessible. Moreover, the process of monitoring risks and managing vendor relationships is simplified, reducing reliance on cumbersome spreadsheets and cluttered documentation. It is essential for the entire team to actively participate in the compliance journey; within this personalized portal, each team member can conveniently access pertinent policies and efficiently manage their respective responsibilities. Consequently, your compliance initiatives become more unified and cooperative, which ultimately strengthens your organization's overall security posture. In this collaborative environment, team members can also share insights and experiences, fostering a culture of continuous improvement in compliance practices.