List of the Top 25 Personalization Software for Segment in 2025

Mapp offers marketers the ability to build tailored customer experiences through its innovative SaaS platform, Mapp Marketing Cloud. Combining AI-powered digital analytics and marketing automation, the platform collects and unifies valuable customer data to deliver detailed insights. With these insights, businesses can trigger personalized campaigns across multiple channels, such as email, SMS, apps, and websites, ensuring a cohesive and engaging customer journey. Mapp's platform not only streamlines data collection but also optimizes campaign delivery, making it easier for marketers to design campaigns that resonate with each individual customer. Its user-friendly interface and powerful automation tools help marketers achieve a higher level of precision in their outreach. Additionally, Mapp's platform is scalable, providing businesses with the flexibility to grow their marketing efforts while maintaining personalized experiences. By using Mapp, companies can boost customer engagement, enhance brand loyalty, and improve overall marketing performance across various digital touchpoints.

ActiveCampaign stands out as a premier platform for advanced marketing automation solutions. Serving clients across more than 170 nations, it facilitates tailored marketing efforts, transactional emails, and personalized CRM interactions. With an impressive customer satisfaction score on G2.com, ActiveCampaign leads the way in categories such as Marketing Automation, E-Commerce Personalization, and Landing Page Builders. It is one of the select few software options boasting over 10,000 favorable reviews. Additionally, the platform has earned the title of Top Rated E-Mail Marketing Software from TrustRadius. To allow potential users to explore its features, ActiveCampaign offers a complimentary trial period. This trial enables businesses to experience firsthand the benefits of integrating intelligent marketing automation into their strategies.

Klaviyo enables companies to forge more intelligent digital connections by converting customer data into valuable and impactful interactions. It simplifies engagement for B2C brands across various channels, including email, SMS, web interactions, and customer reviews, ensuring they can reach customers at every point of interaction. With the endorsement of over 157,000 businesses, Klaviyo accelerates revenue growth in a more effective manner. The platform boasts over 350 integrations that facilitate quick onboarding for marketers. Key functionalities include predictive analytics, AI-driven automation, customizable templates, A/B testing, and user-friendly segmentation and email workflows, all designed to help marketers deliver the right message to the right audience at the optimal time. Additionally, Klaviyo provides seamless integration with payment processing and point of sale (POS) systems, including popular platforms such as Magento, Shopify, and WooCommerce, enhancing its utility for a diverse range of businesses. This comprehensive approach allows brands to not only communicate effectively but also to optimize their overall customer experience.

Marketo Engage, part of the Adobe Experience Cloud, offers a robust solution for lead management specifically designed for B2B marketers who seek to improve customer experiences by engaging throughout the complex buying journey. This platform skillfully integrates both demand generation and account-based marketing approaches, bridging the gap between marketing and sales to foster personalized interactions, enhance content, and evaluate business results across all channels, from initial acquisition to customer advocacy. By leveraging a wealth of behavioral insights, built-in intelligence, and sophisticated journey flows, users can pinpoint, engage, and accelerate their most promising leads in collaboration with their sales teams. Moreover, features such as predictive content, A/B testing, and tailored personalization are available to guarantee that every experience is relevant and consistent. Engage with your prospects and customers through a variety of channels, such as email, display ads, mobile platforms, social media, search engines, and even offline avenues, to create timely and compelling interactions. Finally, utilizing these resources enables you to gather valuable insights, validate your strategies, and optimize the effectiveness of your marketing initiatives, promoting a cycle of continuous growth and enhancement. This holistic approach not only enriches the customer journey but also empowers marketers to make data-driven decisions that lead to sustained success.

Unlock the potential of extensive data to enhance every facet of your organization with Clearbit, the premier marketing data solution crafted for refining customer engagement. Obtain deep understanding of your audience, identify prospective clients, and customize each marketing and sales interaction to achieve maximum efficiency. Rely on our real-time lookups to deliver up-to-date and accurate information, allowing for prompt responses based on the most current data, complete with alerts for sales opportunities and notifications about employment changes. Explore comprehensive company data, including metrics such as workforce size, technology applications, and sector classifications, as well as in-depth employee details like their positions, seniority levels, and updates on career shifts—all readily available for your use. By harnessing our vast datasets and cutting-edge machine learning technology, you will be equipped with all the tools needed to effectively convert prospects and grow your business. Effortlessly integrate essential data into your existing systems, as Clearbit is designed to work seamlessly with your current technological infrastructure, ensuring your sales, marketing, and analytics teams have consistent access to cohesive data. This streamlined integration not only enhances decision-making speed but also boosts overall productivity and performance across your organization, setting you on a path toward sustained success.

Optimizely stands as the world’s foremost authority in Progressive Delivery and Experimentation, enabling top-tier companies to effectively test and roll out new features and experiences for their clientele. By prioritizing data-driven insights, ongoing experimentation, and relentless innovation, it shapes digital experiences that revolutionize organizations. The Optimizely One platform is your gateway to unlocking your digital capabilities, emphasizing the importance of crafting human-centered digital interactions. Discover how to eliminate uncertainty and ensure every engagement is meaningful and actionable. In today’s digital commerce landscape, the focus extends far beyond mere products, catalogs, and transactions; it involves weaving narratives, stirring emotions, and fostering trust. Remember, business is not something you are entitled to; rather, it is earned through every single interaction you have. Ultimately, establishing genuine connections with customers is vital for long-term success.

Accelerated and Intelligent Growth. Kizen empowers organizations to enhance their growth rates and optimize their operations through advanced technologies such as intelligent automation, digital assistants, big data analytics, and artificial intelligence. Our innovative software platform, featuring Zoe—the most advanced digital business assistant—boosts efficiency and fosters sustainable growth. Marketing with Zoe - The marketing capabilities of Zoe enable teams to precisely engage their entire target markets through hyper-personalization strategies, transforming potential buyers into devoted customers more effectively. Sales with Zoe - With Zoe in sales, teams can expedite deal closures by providing valuable insights and acting as a smart personal assistant for managing time-intensive tasks. Experience with Zoe - Managing client interactions is streamlined with Zoe, which offers insights into customer experiences and identifies improvement areas to enhance overall customer satisfaction. Insights with Zoe - The beta version of Insights with Zoe presents actionable, high-quality insights through intuitive dashboards, detailed reports, and timely alerts, facilitating informed decision-making. Data with Zoe - Zoe serves as an intelligent repository for essential data, enabling even the most intricate businesses to implement a unified data platform within a matter of days, thereby simplifying data management and accessibility. This comprehensive approach not only enhances productivity but also drives innovation across all facets of business operations.

Enhance your website's effectiveness to maximize customer satisfaction and achieve a high return on investment through meaningful A/B testing that genuinely propels your business forward. Our innovative tool addresses numerous challenges found in other platforms, enabling you to concentrate on refining your optimization approach. Convert's solution stands out as the sole enterprise option that, by default, refrains from storing personal data, utilizing first-party cookies to ensure precise visitor tracking. We're committed to assisting you in this journey. Research from ConversionXL indicates that we offer the quickest testing tool available, effectively eliminating the blink that can distort outcomes and tarnish your credibility. There's no need for delays anymore; our team comprises knowledgeable experts who are intimately familiar with the tool, value your time, and are dedicated to ensuring your satisfaction. Many of our plans come with unlimited domains, tests, and projects, along with advanced options for developers and exceptional training resources. You can explore our service and put your ideas to the test if you can envision it! Additionally, our dedicated support team is always ready to provide assistance whenever needed, ensuring that you can navigate the optimization landscape with confidence.

Transform your offerings into a dynamic catalyst for growth. Create seamless, product-focused experiences that align with user expectations and desires. With Appcues, you can expedite your business's growth trajectory, as exceptional user experiences lead to faster and more profitable advancements. This vision is the foundation of our Product-Led Growth Platform, which streamlines the delivery of outstanding user experiences at scale while centering your organization around the product as its primary growth engine. From the initial assessment to fostering devoted advocates, Appcues equips businesses to design product interactions that enhance customer satisfaction and facilitate scalable growth. Captivate your audience with personalized onboarding experiences that make a lasting impression. Prioritize an extraordinary first interaction by engaging and activating users through delightful, educational, and supportive pathways that help them find value quickly. Boost feature engagement and increase adoption rates by deploying timely, contextual prompts and guided walkthroughs that ensure users remain informed and empowered. Additionally, by honing in on these essential aspects, you elevate your product from merely a tool to a compelling solution that resonates with users, ultimately fostering both satisfaction and lasting loyalty. Your commitment to user experience will not only differentiate your brand but also create a community of enthusiastic advocates who actively promote your product.

ConvertFlow serves as a comprehensive funnel creation tool tailored for ecommerce, enabling you to effortlessly design popups, quizzes, product suggestions, and landing page funnels without relying on developers. BEFORE CONVERTFLOW: Your conversion process is a disorganized jumble of various apps, plugins, scripts, and automations, leading to muddled reporting and delays of weeks for any necessary adjustments as you depend on developers, while increasing revenue often requires spending more on traffic. AFTER CONVERTFLOW: With ConvertFlow, all your store’s conversion initiatives are streamlined within a single dashboard, allowing for straightforward reporting and the ability to conduct funnel experiments with ease. Changes can be implemented in mere minutes using the intuitive funnel builder, enabling you to enhance your return on ad spend (ROAS) and maximize the revenue generated from each website visitor. USE-CASES: • List Growth: Accelerate the process of gathering email and SMS lists. • Product Quizzes: Discover shopper preferences to provide tailored product recommendations. • Upsell & Cross-Sells: Boost average order value (AOV) through one-click upsells and cart cross-sells. • Cart Abandonment: Prevent cart abandonment proactively with timely exit-intent offers. • Landing Page Funnels: Create and A/B test landing pages that align seamlessly with your advertising efforts. With ConvertFlow, your ecommerce business can achieve a level of efficiency that was previously unattainable.

Create customized messages, set up automated messaging workflows, and support clients through various channels such as email, SMS, push notifications, website banners, and live chat. Merge user data with platforms like PostHog, Twilio Segment, Make, RudderStack, and Stripe, among others, to ensure a cohesive experience. Make use of our APIs and SDKs to track user attributes and events across all touchpoints within your application. Acquire in-depth insights into user characteristics and effortlessly monitor their pathways through your app. Build dynamic segments that reflect user attributes or their interactions with campaigns and beyond. Streamline your engagement initiatives with automation. Launch dynamic workflows that provide targeted interactions for onboarding, activation, and retention purposes. Effectively sort your customers based on their traits, behaviors, and interactions using a simple segmentation tool. Additionally, roll out targeted campaigns to specific segments or utilize them to kick off dynamic workflows and campaigns over multiple platforms, including email, SMS, and push notifications, thereby significantly enhancing your customer engagement approach. This multifaceted strategy allows for a more personalized experience, ultimately driving better customer relationships.

Leverage a pipeline that integrates over ten sources of intent data, along with artificial intelligence and automation, to refine prospecting, personalization, and engagement in a streamlined workflow. Unify acts as a holistic platform that significantly enhances the efficiency and innovation of revenue teams by automating various go-to-market approaches. By amalgamating more than ten intent data sources with sophisticated AI and seamless automation, it simplifies the tasks of prospecting, personalization, and engagement. Noteworthy features include "Plays," which create automated workflows for repeatable strategies, "Signals" that identify real-time buying intent, and "Sequences" that enable personalized outreach across diverse channels. The platform’s AI functionalities not only assist in lead research but also in crafting customized messaging at scale, while its managed deliverability ensures effective communication. With a strong reputation endorsed by high-growth companies like Justworks, Lattice, and OpenPhone, Unify is committed to equipping sales, marketing, and growth teams with the tools they need to excel. This groundbreaking solution is positioned as an essential resource in today’s marketing environment, paving the way for teams to achieve unprecedented results. As businesses continue to evolve, the importance of such integrated platforms in driving success cannot be overstated.

Fixel is a cutting-edge automated segmentation tool designed to categorize your website audience based on their levels of engagement. By examining user interactions on your site, our platform leverages sophisticated machine learning techniques to identify and emphasize the visitors who matter most for your business objectives. This allows for more targeted marketing efforts and enhances overall user experience by focusing on high-value users.

SiteSpect stands out as the leading A/B testing and personalization platform, empowering growing companies to experiment with modifications on their websites, mobile interfaces, and various digital assets. This platform enables comprehensive testing and personalization across every facet of the customer journey, ensuring that website visitors receive a tailored experience consistently. Furthermore, SiteSpect is recognized as a robust, all-encompassing, and user-friendly tool that enhances and customizes customer interactions. With its exceptional performance, scalability, and commitment to data integrity and security, SiteSpect ensures the optimization of all elements of the customer experience, making it an invaluable asset for businesses aiming to improve engagement and satisfaction. Ultimately, leveraging SiteSpect can significantly elevate the quality of digital interactions between businesses and their customers.

Blueshift enables brands to connect with customers on an individual basis by transforming data and intelligence into simple, actionable insights that span all channels. Our comprehensive platform merges a customer data system, AI-driven decision-making, and a multi-channel marketing center, providing brands with the essential tools to create personalized and immediate experiences at every stage of the customer journey. By leveraging this integrated approach, brands can enhance engagement and foster deeper relationships with their audience.

The right recommendations can significantly enhance the customer journey and foster lasting loyalty. With our cutting-edge AI technology, you can promptly predict your customers' desires and preferences through anonymized data analytics. This means your customers can transition from searching to discovering with ease. Our recommendation system is powered by a unique AI algorithm and a state-of-the-art API, both designed to seamlessly work together. This integration enables any aspect of your business to connect effortlessly to our platform and produce optimal recommendations. As your business evolves, it's crucial that recommendations keep pace with these changes. Our platform empowers product and business teams to swiftly modify inventories and catalogs, ensuring everything remains current and relevant. It's designed for ease of use by your development teams, making personalization straightforward and intuitive. Best of all, we can deliver customized experiences without requiring any personal data from users. This approach not only respects privacy but also enhances customer satisfaction.

MoEngage is a customer engagement platform driven by insights, designed specifically for marketers who prioritize customer satisfaction. Our goal is to enhance customer experiences and encourage repeat interactions. With MoEngage, you can delve into customer behaviors and engage them through tailored communications across email, mobile, or web channels. This comprehensive platform integrates robust customer analytics with AI-enhanced journey orchestration and personalization features, all accessible from a single dashboard. The effectiveness of MoEngage is evident in the improvements in customer engagement levels it has facilitated. Product managers and growth marketers leverage MoEngage to provide a customized experience to customers at every stage of their journey, from initial onboarding through to retention and expansion. What sets MoEngage apart is its all-encompassing solution, which merges advanced customer analytics with AI-driven orchestration and personalization capabilities, making it a powerful tool for any marketing team. Additionally, the platform's intuitive interface ensures that users can easily navigate and harness the full potential of its features.

Meet Insider stands out as the pioneering integrated Growth Management Platform (GMP), encompassing an extensive array of features that span the entire sales funnel, including Acquisition, Activation, Retention, and Revenue. Additionally, it harnesses the power of real-time predictive segmentation, utilizing advanced AI and machine learning technologies. The platform is constructed on a unified data layer, ensuring effortless implementation. By simplifying the complexities of digital marketing, GMP empowers marketers to foster growth and enhance brand loyalty effectively. Its user-friendly and intuitive interface allows marketers to concentrate on their core tasks without the burden of technological challenges. Furthermore, GMP enhances user engagement through active communication tools such as tooltips, toasters, and pop-ups, which facilitate quicker operations and a more streamlined experience. This innovative approach not only boosts productivity but also creates a dynamic environment for marketers to thrive.

Enhancing customer experience is made seamless with our comprehensive A/B testing, full-stack, and personalization platform, which empowers marketers, product teams, developers, and designers to elevate engagement and boost conversion rates. This solution offers user-friendly A/B testing and personalization tools suitable for any team, consolidating all your testing and full-stack personalization requirements into one platform. With robust security features that comply with HIPAA, CCPA, and GDPR, teams can harness data securely. You can conduct tests on copy, design, and entire pages across various channels and devices without compromising performance, accommodating an infinite number of variations. While developers are certainly welcome, they are not a prerequisite for utilizing our platform. You can confidently implement new features, and updates to your mobile applications can be executed instantly. Additionally, experiments can be conducted in real time throughout your entire technology stack, ensuring that every visitor enjoys a tailored experience. Leveraging AI, you can provide relevant messaging and product recommendations to each customer based on the Kameleoon Conversion Score, creating a truly personalized journey for every individual. With these capabilities, businesses can significantly enhance their customer interaction and satisfaction.

Transforming your clients into a robust engine for growth is entirely possible with the right approach. The Gainsight Customer Cloud brings together all the essential technologies to ensure smooth product adoption, aiding your customers in achieving their objectives alongside your business. By skillfully managing the customer journey across various departments, you can build enduring relationships and continuously yield impressive outcomes. Merging comprehensive SaaS product analytics with customized in-app interactions allows you to offer users exceptional experiences. Collecting valuable feedback and engaging with respondents to complete the feedback loop helps reveal insights that significantly enhance customer experience. This versatile platform acts as a centralized resource for customer data systems, empowering every team member with actionable insights to improve decision-making focused on customer satisfaction. Additionally, it promotes revenue growth through in-depth whitespace analysis, well-crafted upsell and cross-sell strategies, and streamlined renewal processes to boost profitability. In achieving these goals, businesses can not only strengthen connections with their customers but also secure their long-term success in an increasingly competitive landscape. Ultimately, fostering such relationships ensures that companies remain agile and responsive to market demands, paving the way for sustained growth.

Elevate the user experience with a sophisticated machine learning solution designed to enhance conversion rates. LiftIgniter acts as a holistic platform that customizes every aspect of the customer journey. By harnessing real-time machine learning, LiftIgniter guarantees that users receive relevant and timely suggestions while maintaining their privacy. It is crucial that both new visitors and loyal customers are immediately greeted with pertinent recommendations. Adjust suggestions to mirror the distinct style of your brand, ensuring users do not see outdated or previously purchased items. Quickly establish placement rules to guide users toward content that resonates with their preferences. Witness an increase in cart values and conversion rates by as much as 15% in just a fortnight. Utilize ML-powered personalization to boost basket sizes and overall revenue. Cultivate a direct marketing relationship through tailored suggestions, resulting in higher customer conversion rates and enhanced satisfaction. Ultimately, using this robust tool can revolutionize customer interactions with your brand, leading to remarkable business expansion and fostering long-term loyalty. The integration of such technology not only streamlines the shopping experience but also creates a lasting impact on customer retention and engagement.

Boosting B2C growth through practical AI solutions is our mission. With in-depth consumer insights, dependable algorithms, and smooth integrations, we can help you achieve significant expansion in just 6-8 weeks. Our approach emphasizes prioritizing, personalizing, and enhancing each customer interaction. Expand your reach while efficiently allocating your advertising budget to target the perfect audience. By utilizing Reach, you can develop customized lookalike audiences from an extensive database of over 290 million U.S. consumers, allowing you to connect with them across various platforms, both online and offline. Our dedication lies in utilizing AI to enhance the B2C customer experience, and we have consistently been the industry frontrunner for over five years. We effortlessly link with more than 260 systems, boosting your operational efficiency with AI in every daily task. Our commitment to data non-proliferation ensures that you can access essential information without jeopardizing individual privacy. This responsible approach not only protects consumer data but also enables businesses to make strategic decisions grounded in aggregated insights, ultimately enhancing their competitive edge in the marketplace. As we continue to innovate, we remain focused on your growth and success.

By combining your innovative marketing strategies with our advanced machine learning capabilities, you can enhance your website for each individual visitor effectively. You can also conduct simultaneous tests of your most imaginative marketing concepts, ensuring that the messaging, content, and experiences that yield the highest performance are consistently highlighted. This approach transcends traditional A/B testing and outdated personalization methods, establishing a new benchmark for creating high-converting landing pages throughout your site. Continuous Conversion™ represents a transformative shift that redefines the way businesses engage with their audiences, leading to unprecedented results. In this evolving landscape, adaptability and optimization are key to staying ahead of the competition.

Transform your customer insights and content data into immediate, insightful interactions by harnessing experimentation and personalization APIs tailored for MACH solutions. Utilizing Ninetailed allows you to boost your revenue from current traffic by creating, testing, and evaluating user experiences in an efficient manner. With our Personalization API, you can rapidly and effectively customize experiences for your website visitors, ensuring high performance and reliability at all times. Strategic personalization is vital in directing customers toward their needs before they make a purchase, which significantly enhances conversion rates. Shoppers who engage with personalized experiences often tend to buy more products and show an increase in their spending per transaction. Building a committed and loyal customer base is critical for any e-commerce business's long-term prosperity, and personalization is the key driver of this ambition. By adopting these approaches, companies can not only improve customer satisfaction but also create stronger relationships that encourage repeat purchases and foster brand loyalty over time. Ultimately, the integration of these personalized strategies can lead to a significant competitive advantage in the marketplace.

Transform your learning journey with instant copy enhancement, effective version management, and simple experimentation, all without the need for coding knowledge. Enhance every element of your product messaging, from email subject lines to preheaders, to drive higher open rates with tailored subject lines while keeping costs down with succinct, mobile-optimized snippets. Draw attention with attractive push notifications on users' lock screens and improve your search rankings by leveraging trending keywords. Easily generate and adjust copy variants, launching tests with just one click and no redeployment required. Integrate your content seamlessly into AB personalized frameworks, enabling real-time modifications that cater to individual users, while receiving an unbiased review of all generated content to refine future iterations based on empirical data. Protecting your brand's identity is our foremost commitment; our algorithm starts with your distinct brand voice and style during a one-time setup. Furthermore, you can review each piece of content shown to users prior to the optimization process, ensuring you maintain full oversight of your messaging strategy. With these powerful tools at your fingertips, you can effectively captivate your audience and enhance your communication strategies while remaining agile in an ever-changing market. This approach not only fosters engagement but also ensures your messaging aligns with your brand's vision and resonates with your target audience.