List of the Top 25 Free Remote Support Software in 2025

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

HelpWire is an intuitive remote desktop service designed to provide fast IT support to both residential and commercial clients. It offers immediate assistance for devices running Windows, macOS, and Linux, as well as enabling unattended access to Windows and macOS systems, allowing technicians to swiftly connect to client machines and address problems without the need for expensive in-person visits. This service is specifically geared toward independent contractors, small to medium-sized IT support teams, managed service providers (MSPs), and help desks, ensuring that remote client assistance is efficient and effective. Key features of HelpWire include: - Rapid initiation of sessions through a simple URL - Both on-demand and unattended remote access capabilities - Comprehensive support for Windows, macOS, and Linux operating systems - Robust security measures featuring TLS/SSL and AES-256 encryption - The ability to invite team members for collaborative support - Support for viewing multiple monitors simultaneously - Quick and efficient file transfer options - Integrated multi-user chat for enhanced communication - A client directory for easy management of client information With these features, HelpWire stands out as an essential tool for IT professionals looking to streamline their support processes.

Organizations can leverage Blitzz Remote Support to enhance their operations, boost profits, elevate customer satisfaction, and prevent users from grappling with complex software solutions. The customer support sector is ripe for transformation, and remote video support solutions can distinguish businesses in a competitive landscape. Blitzz has demonstrated its ability to assist companies in saving both time and money while simultaneously improving customer experiences. To truly appreciate its impact, one must witness it firsthand. Remote Support effectively addresses challenges across a multitude of industries, making it a versatile solution. Discover how Blitzz can empower organizations to reach new heights. Historically, remote support tools have posed challenges, often lacking the essential features and user experience needed for an effective support team. As technology evolves, the importance of reliable support systems becomes even clearer.

In 2024, LiveAgent stands out as the top-rated help desk software for small and medium-sized businesses, receiving exceptional reviews. With its incredibly fast chat widget, this platform serves more than 150 million users across the globe. LiveAgent is a comprehensive, web-based system that combines live chat and helpdesk functionalities. It harnesses the versatility of a universal email service, live chat, an integrated call center, and a powerful customer portal. With over 175 valuable features—including sophisticated automation tools, customizable rules, and tags—along with more than 195 integrations, LiveAgent caters to diverse business needs. Companies like BMW, Yamaha, Huawei, and Oxford University have chosen LiveAgent to elevate their customer service experience. There’s no need for a credit card; you can begin your free one-month trial today and discover the benefits for yourself. Unlock your customer service potential with LiveAgent and see the difference firsthand.

TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.

You can remotely access a computer from virtually anywhere on the planet, whether you're in a different part of your office or across continents. AnyDesk offers secure and dependable remote desktop connections tailored for both IT experts and individuals who are constantly on the move. It supports a wide range of operating systems and devices, including Windows, macOS, iOS, Android, Linux, FreeBSD, and Raspberry Pi. This platform facilitates seamless collaboration and communication, making it easy to hold online meetings, give presentations, or work on the same document from various locations worldwide. File transfers between computers are straightforward; you can either copy and paste or utilize the dedicated transfer tab. Notably, installation and administrative access are not prerequisites; simply download the compact 3MB file to get started. If you're traveling and require unattended access, you can set up the AnyDesk user interface and create a password for security. Additionally, you have the option to personalize the AnyDesk interface, ensuring your customers receive a cohesive brand experience. This level of accessibility and customization makes AnyDesk a valuable tool for modern remote work.

ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.

GoToResolve offers a refreshingly straightforward IT support solution that seamlessly aligns with your team's current workflow. This comprehensive IT platform empowers you to assist your workforce from any location, addressing all your technological requirements within a single interface. It simplifies the process to the point where it feels as easy as having a conversation. Both agents and employees can enhance their productivity through time-saving features like unattended access, multi-session handling, and efficient session management. Not only does this ensure that systems remain secure, but it also enables businesses to operate without interruption. The platform facilitates remote access, support, and ticketing all in one place, making it more convenient for both remote and in-office teams to utilize GoTo Resolve. With a streamlined join flow, you can expedite problem resolution and ensure that agents have all the necessary tools at their fingertips to tackle issues swiftly. The platform includes a variety of functionalities, such as in-session system diagnostics, reboot/reconnect options, admin mode, file transfer capabilities, and support for multi-session management, among others. This versatility makes GoToResolve an invaluable asset for any organization looking to enhance their IT support experience.

Easily connect to your computer from your smartphone, tablet, or another PC with secure access. The process is fast, simple, and free of charge. You have the option to either get remote support for your own device or assist someone else from a distance. Available through the Google Chrome browser, this service supports both Android and iOS platforms, offering flexibility for users across the globe. Additionally, it provides a seamless experience, making remote assistance more convenient than ever before.

IT departments frequently face difficulties in securely handling a variety of remote connections across different platforms. Remote Desktop Manager (RDM) effectively tackles this issue by delivering a unified platform that combines remote session management with the storage of passwords and credentials. With support for protocols such as RDP, SSH, and VNC, RDM streamlines access to essential systems while upholding rigorous security measures. Incorporating features like role-based access control, password vaulting, and comprehensive session auditing, RDM guarantees that only authorized personnel can access sensitive systems. This functionality not only alleviates the challenges associated with managing remote connections but also bolsters security by reducing the likelihood of unauthorized access. Suitable for organizations of all sizes, Remote Desktop Manager serves as a powerful solution for simplifying and securing remote access, thereby enhancing overall operational efficiency. Furthermore, its intuitive interface makes it easier for teams to adapt and comply with security protocols.

Zight is a dynamic platform for screen recording and sharing that aims to boost communication and productivity across multiple devices, including Mac, Windows, Chrome, and iOS. Users can easily take screenshots, record their screens with audio and webcam overlays, and generate GIFs, all while benefiting from instant link sharing. The platform also offers various annotation tools that allow users to emphasize, add text, and draw attention to important elements in both videos and images. By integrating smoothly with widely-used collaboration platforms such as Slack, Microsoft Teams, Zendesk, and Jira, Zight enhances workflow efficiency for both teams and individuals. Additionally, its AI-driven features—including automatic transcriptions, smart titles, and content summaries—make the process of content creation and sharing even more straightforward. With robust security features, customization options for branding, and in-depth analytics, Zight stands out as an excellent choice for businesses and professionals seeking effective visual communication solutions. Furthermore, its user-friendly interface ensures that anyone can leverage its capabilities regardless of technical expertise.

Enable your team to effectively manage and oversee the security, efficiency, and overall governance of your entire IT infrastructure through a cohesive platform at no cost. The powerful ITarian solution provides an efficient method for operations, boosts productivity, and maximizes the utilization of IT resources. Empower your IT staff with advanced monitoring and management capabilities that enhance their workflow. By seamlessly integrating roles, functions, and tools, IT efficiency is significantly improved. Maintain optimal uptime by proactively identifying and addressing potential issues before they escalate. Automate routine tasks with custom scripts to simplify daily operations, allowing your team to concentrate on strategic projects. This comprehensive strategy not only enhances workflows but also cultivates a culture of innovation within your organization, ultimately leading to a more agile and responsive IT environment. By adopting such a holistic approach, you position your organization to thrive in an increasingly competitive landscape.

RustDesk provides a robust open-source remote control platform that facilitates self-hosting and prioritizes security, all while requiring minimal initial setup. This versatile software works seamlessly across various operating systems, including Windows, macOS, Linux, iOS, Android, and web browsers. By supporting a range of codecs like VP8, VP9, AV1, H264, and H265, it enables efficient video streaming capabilities. Users can effortlessly establish a self-hosted infrastructure, giving them control over their data and privacy. The application employs a peer-to-peer connection that is fortified with end-to-end encryption using NaCl, ensuring the confidentiality of user information. Windows users benefit from the ease of operation, as administrative privileges or installations are unnecessary; permissions can be adjusted locally or remotely as required. We strive to keep the user experience as intuitive as possible, with a commitment to ongoing simplification. The project enjoys robust backing from a proactive community of early adopters, contributors, and supporters. To maximize the benefits of RustDesk, it is recommended to set up your own server, with the necessary ports for self-hosting varying based on your unique environment and application use. Moreover, a clear understanding of these requirements can significantly improve your overall experience while utilizing RustDesk, making it an even more efficient tool for remote management.

Getscreen.me is a cloud-based software that enables users to access their desktops remotely from any location using a straightforward link through their web browser. Its instant support feature facilitates a rapid connection to a user's computer, allowing for efficient troubleshooting of issues as they arise. For those who require frequent access, it offers the option to set up permanent connections, which not only saves time but also enables users to directly communicate with customers or engage in chat discussions. Larger organizations can benefit from the ability to establish teams, fostering collaboration under a shared account. Moreover, Getscreen.me prioritizes security by employing the HTTPS protocol with AES encryption to protect user data. It incorporates sophisticated algorithms designed to identify and prevent unauthorized attempts to guess passwords and access one-time links. Additionally, the service boasts seamless integration with widely-used platforms such as Google Chrome Extension, Telegram, and Jira Service Desk, along with support for HTTP API, further enhancing its versatility for business needs. This comprehensive approach ensures that users can rely on Getscreen.me for secure and efficient remote desktop connections.

Iperius Remote offers versatile remote desktop software designed for support, access, and online meetings across multiple platforms, including Mac, Windows, Android, and iOS. This software guarantees quick and secure connections that cater to both IT professionals and individual users alike, allowing seamless connections between different devices and computers with remarkable stability. With Iperius Remote, users can effortlessly connect over the internet, enabling a comprehensive remote desktop experience. The remote control feature allows for rapid and straightforward access to any computer, enabling users to work as if they were physically present, complete with file transfers and chat functionalities. Furthermore, the software supports unattended access by allowing users to set it up as a service, maintaining a list of customer computers for easy assistance whenever needed. Iperius Remote prioritizes security, employing end-to-end encryption to adhere to HIPAA and GDPR standards, ensuring that user data remains protected at all times. Moreover, it boasts advanced video transmission technology that can achieve frame rates of up to 60 FPS, ensuring smooth and efficient communication during remote sessions. This combination of features makes Iperius Remote a powerful tool for anyone requiring reliable remote access solutions.

Augmented Reality is revolutionizing interactive remote assistance by allowing you to troubleshoot a wide range of equipment, from industrial machines to servers, directly from your desk. By accessing a user's smartphone camera at a remote location, you can view a live high-definition video feed, enabling you to provide guidance without the need for physical presence. The incorporation of AR annotations allows both you and your client to add virtual insights on top of the live footage, enhancing clarity and understanding. With various annotation tools at your disposal, you can draw and write directly on the screen, facilitating better communication. Additionally, VoIP and text chat features significantly improve the assistance experience, making it more seamless. Capturing snapshots of the video feed allows you to document significant issues or reassess them later. The ability to freeze the video stream further enables a detailed discussion of complex technical matters, fostering a deeper understanding of the problem at hand. This innovative approach is not just a trend; it is fundamentally changing how technical support is provided and experienced. As more industries adopt this technology, the potential for remote assistance will only continue to grow.

VNC® Connect is a remote desktop application that enables users to share screens and access any computer globally, providing real-time viewing and control as though you were physically present at the device. This tool is particularly useful for remote assistance and collaboration, allowing seamless interaction across distances.

AnyViewer is a dependable and secure remote access tool designed for Windows operating systems. It enables users to connect to desktops, laptops, and servers effortlessly from virtually anywhere via the internet or a local area network. As a robust software solution for Windows Server and PCs, AnyViewer stands out as an excellent option that users are likely to appreciate. One important aspect of remote access is security, and AnyViewer addresses this concern by employing Elliptic Curve Cryptography (ECC) to safeguard your data from potential breaches. This software not only facilitates reliable and rapid remote connections between computers but also ensures exceptional image quality during sessions. Its user-friendly interface simplifies the process of connecting to remote machines, making it accessible for everyone. Additionally, AnyViewer supports a variety of languages and offers versatile connection options, catering to a diverse range of user needs. Overall, AnyViewer combines efficiency with security, making it a valuable asset for remote work and collaboration.

Remote Utilities offers a flexible solution for remote desktop access, catering to the needs of both businesses and individuals alike. It allows users to interact with a distant computer as if they were directly in front of it, providing seamless control and visibility. For organizations, Remote Utilities acts as a central hub for managing IT systems effectively. It compiles all computers into a single accessible list, enhancing monitoring and oversight, which is crucial for efficient inventory handling. This software removes the necessity for physical presence at remote devices, enabling secure connections to workplace computers from any location, including home or while traveling, thus ensuring immediate access to essential files, databases, and applications. Helpdesk professionals will appreciate the utility of the firewall bypass feature, which facilitates connections to remote devices without requiring installation or administrative rights, even when facing firewalls and NAT configurations. Additionally, users can personalize the Agent with their own branding prior to client deployment, which helps support specialists provide assistance tailored to various levels of client computer literacy and network setups, ultimately enhancing the overall support experience. This customization fosters a sense of professionalism and trust between the service provider and the clients they assist.

SalesAgility, the innovative team behind SuiteCRM, offers an acclaimed Customer Relationship Management solution that has garnered numerous awards. This software is designed to be scalable and adaptable for businesses of any size, ensuring it can grow alongside evolving organizational needs. Furthermore, its extensive customization options allow companies to tailor the application to their specific operational requirements both now and in the future. A significant advantage is that it is Open Source, making it accessible at no cost to all users. With great enthusiasm, SalesAgility announces the launch of SuiteCRM 8, marking the most substantial update since 2009. This latest version will introduce transformative changes to the user interface and a brand-new core framework, enhancing the overall user experience. Additionally, the development team is committed to continuous improvement, promising to incorporate user feedback for future updates.

A reliable, swift, and secure solution for remote access enables users to connect efficiently to devices and servers, facilitating quicker problem resolution. This technology enhances productivity by allowing immediate intervention from virtually anywhere.

Dualmon offers dependable, efficient, and budget-friendly remote access solutions specifically designed for small to mid-sized businesses. Whether utilizing cloud-based platforms or on-premises installations, Dualmon Remote Access guarantees unlimited and instant remote assistance. Key features of this service include remote printing, file transfers, user management, computer diagnostics, screen blanking, usage analytics, session recording, and various other functionalities that improve the user experience. By providing such a diverse range of tools, Dualmon strives to optimize remote operations for companies and facilitate smoother workflows. This commitment to enhancing remote connectivity is crucial for businesses looking to thrive in today's digital landscape.

Gorgias stands out as the top customer support solution for Shopify, significantly decreasing your initial response time by 30% and automating up to 30% of support tasks. Its robust integration feature enables you to modify or refund Shopify orders directly within Gorgias. Additionally, customers benefit from automated replies using template responses (macros) that include Shopify variables. You can conveniently oversee all customer communications—such as Facebook comments, social media interactions, and emails—consolidated in a single platform. This centralized management of customer interactions streamlines the support process, enhancing efficiency and response times.

With Supremo, you can effortlessly connect to and manage PCs and servers or start a meeting in just seconds, thanks to its Supremo Console and UAC compatibility. The intuitive design makes it easy for anyone to use the interface without any complications. Supremo consists of a small executable file, which means there's no need for complicated router or firewall setups. Users can establish secure remote connections and transfer files while benefiting from strong AES 256-bit encryption and UAC support. Gaining access to a client’s machine is as simple as entering the ID along with either a dynamic or a pre-defined static password. Notably, there’s no need for manual setup to start a remote session; Supremo can automatically initiate when the remote PC boots up. Additionally, users subscribed to a plan can customize the software interface with their own branding or logo, allowing them to present a professional image to their clients. This feature not only reinforces brand identity but also enhances the user experience, providing businesses with advanced remote access solutions that are both efficient and personalized. With these capabilities, Supremo stands out as an exceptional tool for remote access and management.

You can add an unlimited number of users, organize them into various categories, and enable remote deployment alongside access controls via the web console. The deployment process for users is streamlined, allowing them to install RemotePC on additional devices for remote access. Furthermore, you can integrate computers into groups and keep track of the most recently accessed machines. New user accounts can be established, categorized appropriately, and assigned specific permissions for access, among other features. Enjoy immediate and secure access to any computer simply by entering a shared session code. Users can connect remotely to their designated computers from any location at any time. The RemotePC desktop application or web dashboard also provides the capability to reboot the remote system in either normal or safe mode (for Windows). Security is paramount, backed by TLSv 1.2/AES 256 encryption. Additionally, you have the option to create a unique Personal Key for each computer, adding another layer of password security. You can manage file transfer capabilities between computers, deciding whether to allow or restrict users in this regard, which aids in better data sharing control. This all-encompassing solution not only equips users with essential tools for effective remote access and management but also enhances overall productivity and security measures. Ultimately, it ensures that user needs for remote connectivity are met efficiently and effectively.