What is ITarian?

Enable your team to effectively manage and oversee the security, efficiency, and overall governance of your entire IT infrastructure through a cohesive platform at no cost. The powerful ITarian solution provides an efficient method for operations, boosts productivity, and maximizes the utilization of IT resources. Empower your IT staff with advanced monitoring and management capabilities that enhance their workflow. By seamlessly integrating roles, functions, and tools, IT efficiency is significantly improved. Maintain optimal uptime by proactively identifying and addressing potential issues before they escalate. Automate routine tasks with custom scripts to simplify daily operations, allowing your team to concentrate on strategic projects. This comprehensive strategy not only enhances workflows but also cultivates a culture of innovation within your organization, ultimately leading to a more agile and responsive IT environment. By adopting such a holistic approach, you position your organization to thrive in an increasingly competitive landscape.

Pricing

Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

No integrations listed.
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Screenshots and Video

Play Video ITarian Screenshot 1 ITarian Screenshot 2

Company Facts

Company Name:
ITarian
Date Founded:
2018
Company Location:
United States
Company Website:
www.itarian.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

ITarian Categories and Features

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM Software

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Patch Management Software

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Network Security Software

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Network Monitoring Software

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Assessment Tool

Mobile Device Management (MDM) Software

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

MSP Software

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Business Continuity Software

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

ITarian Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Admin
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Was good, now it's bad

    Date: Sep 23 2022
    Summary

    I was about to go all in on this software until they changed the pricing structure. Now they are cutting out the free tier. They just want money for nothin' and their chicks for free. Not playing along.

    Positive

    I have a small MSP service that I offer my clients and have less than 50 devices total. At first, this was a great product and I liked the simplicity of the platform. But on 9/21, they implemented a change in price and no longer offer the most important features for free. No more RMM, no more Patch Management, no more remote access. It all costs $1.25 per endpoint.

    Negative

    They changed the pricing structure and now they no longer support <50 devices for free. Don't waste your time on this.

    Read More...
  • Reviewer Name: Kelly C.
    Position: Sole Proprietor
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good for a free(ish) product

    Updated: Apr 05 2022
    Summary

    For a "free" RMM service and under 50 devices, this is honestly the best service I've had. I've only had one outage in which I couldn't remote into systems. Other services (which is very few free ones) lack the feature set that this offers by a long shot.

    Positive

    So, for starters, there is 50 devices that you get at no additional cost. Beyond 50 seats there is a cost per device. Compared to the very few other "free seats" options, this is the best I could find. I like that I can monitor things like event id 7 and 52 logs, push windows build updates (feature updates), and the normal windows updates on a schedule. You can also push updates to common software or packaged .msi files to remote systems.

    I understand there is some bad blood from past people that said it would be free forever for unlimited devices. From a business point of view, there is nothing to gain by doing this, and the fact they offer 50 free seats is great for a person that is using ~30 devices of that 50. If you honestly manage more than 50 I think it's only fair to pay them for those seats since they are offering a service after all.

    Negative

    Linux support is there but lacking without a premium license. Every once in a while a machine will not correctly report online (which may have been fixed with an update). Integration with 3rd party services is a bit lacking.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Student
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    If I could rate it a zero I would

    Date: Jun 24 2020
    Summary

    Horrible company ran by account managers that don’t care about customers. Stay away from this company.

    Positive

    The first twenty end points you add to the system are technically free. I can’t think of any more pros.

    Negative

    Their online cloud is always crashing. Their support is based out of India and very hard to communicate with.

    Read More...
    1 user found this review useful.
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