List of the Top 25 Review Management Software for Freelancers in 2025

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Rannko offers a streamlined and effective software solution for Review & Reputation management, aimed at improving customer interactions by overseeing reviews, online listings, and overall reputation in key areas. Our Mission By understanding the complex impact that reviews and accurate online information have on businesses, we are dedicated to facilitating business growth through a robust and easy-to-navigate suite of review and reputation management tools. This strategy empowers you to draw in new clientele while fostering the positive image your business rightly deserves. Why is increasing the number of reviews crucial for businesses? Organizations that accumulate a larger number of reviews generally see improved rankings in search results, and those with an average rating of 4.5 stars or higher benefit from even greater exposure. Additionally, platforms such as Google evaluate your online standing based on metrics related to customer engagement, including your response rates and the timeliness of your replies on Google My Business. With Rannko, you have the opportunity to significantly improve your reputation and distinguish yourself in today's competitive landscape, ensuring that your business not only grows but thrives.

Avarup is a comprehensive review management solution that consolidates feedback from various platforms into one accessible tool. This platform enables users to respond promptly, conduct sentiment analyses, utilize testimonial widgets, and enhance their social media presence. By centralizing customer reviews from different sources, Avarup offers a streamlined dashboard for monitoring and addressing feedback from sites like Google, Facebook, and Yelp, simplifying the review management process. This cohesive strategy alleviates the hassle of juggling multiple review platforms. Avarup promotes efficient interaction between businesses and their customers, allowing for direct responses to reviews right from the dashboard. Additionally, it aids businesses in deciphering the sentiments expressed in reviews. Its advanced review data analysis tool helps identify significant trends and patterns in customer feedback, empowering businesses to make informed decisions based on these insights.

Our comprehensive AI-driven review management platform is crafted to support businesses in expanding their reach by transforming customer feedback into effective trust-enhancing assets online. With Reviewnicely, you can expect: - A 2–4x Increase in Reviews: Streamline the collection process with automated requests sent through WhatsApp, SMS, email, or QR codes. - Increased Leads and Sales: Achieve up to a 20% rise in conversions with visually appealing review widgets that boost your credibility. - Enhanced SEO Performance: Feature star ratings in Google search results to draw more traffic to your site. - Effortless Integration: Quickly incorporate reviews from over 20 platforms such as Google, Facebook, and TripAdvisor without needing any coding expertise! Why do businesses prefer Reviewnicely? - Manage and consolidate all reviews from a single dashboard. - Highlight reviews using customizable widgets, including Carousel, Feed, Video, Pop-up, or Badge options. - Utilize AI to generate responses with a single click. - Safeguard your reputation by gathering private feedback before it becomes public. - Improve visibility with recent reviews that strengthen your SEO and PPC strategies. You can start for free and only upgrade if necessary. Join the ranks of businesses that are enhancing their online reputation with Reviewnicely and witness the transformation today!

ReviewGain is a digital reputation management tool tailored for small to medium enterprises. By utilizing intelligent review management strategies, it empowers businesses to achieve top ratings in their local markets, effectively transforming their websites into powerful lead-generating assets. This platform not only enhances visibility but also helps build trust with potential customers.

If your business seeks to attract customers, guests, or patients, then Get More Reviews is the perfect solution tailored to meet your needs. This tool can significantly enhance your reputation and visibility in the market.

G2, formerly known as G2 Crowd and often referred to as G2.com, serves as a comprehensive platform that enables users to discover reviews and comparisons for a diverse array of software and services, including categories such as CRM, marketing, and project management. This platform allows users to delve into product ratings, explore alternatives, and gain insights based on feedback from verified users. Beyond user-generated reviews, G2 also releases reports like the Grid® Reports, which highlight trends and performance metrics across various software domains. Designed to support businesses and professionals in evaluating technology solutions, G2 proves to be an essential tool for making informed decisions about software and services. Additionally, the content created by users cultivates a community rich in shared knowledge and experiences, thereby improving the decision-making process for prospective buyers. This collaborative environment not only aids in transparency but also encourages ongoing dialogue among users, further enhancing the overall value of the platform.

A social media scheduling and analytics platform tailored for small businesses, social media experts, and digital agencies, SocialPilot empowers users to automate their marketing strategies. With an extensive array of features categorized in each plan, SocialPilot aims to simplify the management of social media marketing efforts. Additionally, SocialPilot Reviews is a robust tool designed to help businesses enhance their online reputation management. It enables users to consolidate customer feedback from various platforms, making review management more efficient. The tool supports bulk email and SMS capabilities for streamlined review requests, enhancing engagement. Teams can track, analyze, and respond to reviews in real-time, which fosters better communication with customers. Furthermore, SocialPilot Reviews integrates smoothly with CRM systems, facilitating improved customer interaction, elevating brand perception, and ultimately driving business growth. By leveraging these functionalities, businesses can cultivate a more positive online presence.

For businesses looking to effectively manage their online reputation, Grab Your Reviews offers a comprehensive solution. This platform enables companies to easily monitor and handle their online reviews all in one place, featuring tools like review tracking, sentiment evaluation, and automated response capabilities. By leveraging positive customer feedback, Grab Your Reviews enhances a company's visibility and trustworthiness online. It provides businesses with the tools needed to collect customer insights from multiple sources and showcase them effectively. Designed to be flexible, Grab Your Reviews caters to businesses of all sizes and across various sectors. Additionally, the platform offers personalized support, further assisting companies in refining their review management strategies. Don’t miss out; take advantage of the free trial today and begin unlocking the potential of customer reviews for your business!

Connecting with a larger customer base has never been simpler. Our all-in-one software suite empowers customers to search for, engage with, book, and make payments for your services online. It facilitates connections with both your current clientele and potential new customers. In an era where simplicity is paramount, we designed this comprehensive suite to enhance the experience for both you and your customers alike. Thousands of businesses rely on GoSite to support their growth and streamline their operations. With our tools, you can effectively meet and exceed the expectations of today's consumers.

TrustRadius is a dedicated platform aimed at reviewing business technology, with a primary focus on improving content quality and preserving data integrity to help buyers make well-informed choices based on sincere and thorough evaluations. We also enable vendors to harness the genuine feedback from their customers effectively. To uphold the authenticity of reviews, every contributor is required to complete a multi-step verification process, ensuring that only actual product experiences are showcased. Furthermore, we enforce a stringent policy that prohibits the sale of leads or the offering of paid placements, which prevents vendors from influencing results in any manner. Each review is meticulously reviewed by our Research Team to verify its quality, detail, and depth before it gets published. On average, our reviews boast over 400 words, offering in-depth insights into every product. This commitment to transparency and authenticity not only fosters trust among users but also strengthens relationships with vendors, creating a reliable environment for all parties involved. Ultimately, our platform stands out as a trustworthy resource in the landscape of business technology reviews.

Enhance your business visibility on Yelp by either claiming or creating your listing, ensuring that all information remains accurate, and actively engaging with customer feedback by responding promptly to reviews. Take advantage of detailed analytics to monitor interactions such as clicks and phone calls, and explore premium options for advanced advertising features. Regularly update your profile with crucial information such as business hours and contact details, making it convenient for potential clients to connect with you. Highlight your business's unique aspects by uploading attractive photos, which can significantly increase the likelihood of converting visitors into dedicated customers. Enable users to request quotes, book appointments, or ask questions directly through your profile, which can significantly improve customer engagement. Remain vigilant by keeping track of incoming reviews and feedback, as this will help nurture a positive relationship with your audience and promote repeat business. Moreover, gather valuable insights into consumer behavior by analyzing real-time data on page interactions and user engagement, which can assist you in fine-tuning your offerings to better align with your target audience's preferences. By understanding your customers more comprehensively, you can effectively adapt your services to cater to their specific desires and expectations. Encouraging open communication and continuous engagement will also create a sense of community around your brand.

Elevate your business operations while maintaining a clear focus on your ultimate objective — enhancing customer satisfaction. With Zomato, managing your restaurant information directly from your smartphone becomes a breeze, significantly boosting the efficiency of your daily tasks. You can effortlessly promote your offerings using eye-catching banners, increase your visibility through specially curated collections, and take advantage of a state-of-the-art management dashboard tailored to meet all your operational needs. Furthermore, you can showcase your listing on multiple online platforms, highlighting customer ratings and reviews, facilitating table bookings, fostering customer interaction, and providing a variety of additional features aimed at enhancing your restaurant's visibility. This all-encompassing strategy not only simplifies your operational workflows but also strengthens your relationship with customers, creating a more engaging dining experience. By leveraging these tools, your restaurant can thrive in a competitive marketplace while keeping customer satisfaction at the forefront of your mission.

Strengthen your brand's credibility by proactively showcasing it. Trustpilot reviews foster a closer connection with your customers and propel your business expansion. Built on the ideals of honesty and transparency, Trustpilot has emerged as the go-to platform for consumer feedback. With over 400,000 businesses assessed and 1.1 trillion ratings and reviews displayed on Google annually, organizations utilize Trustpilot to enhance their credibility and bolster their reputations. To attract favorable reviews, simplify the process for customers to provide their insights. Take advantage of your customers' eagerness to share their experiences in order to increase your brand's visibility. Elevate conversion rates by tapping into the collective feedback of your customers. Highlight your most positive reviews across all channels where prospective customers are looking. Transform customer insights into greater influence and higher sales figures. Trustpilot distinguishes itself as the premier review platform globally. Each authentic review not only contributes to the improvement of experiences for consumers and businesses but also cultivates a community built on trust and satisfaction, ultimately leading to a more engaged customer base. By leveraging the power of these reviews, businesses can create a cycle of positive reinforcement that encourages further customer interaction and loyalty.

With access to over 300 million online sources in real-time, Webbosaurus provides GDPR-compliant hosting in Germany along with comprehensive monitoring and consulting services. By utilizing tools for social listening and search term monitoring, businesses can ensure they never overlook mentions of their brands or products. The platform enables users to leverage detailed data to craft tailored reports and analyses that enhance decision-making. Additionally, it facilitates review monitoring by allowing businesses to track, analyze, and respond to customer feedback instantaneously across various platforms such as Amazon, Google Maps, and more. Webbosaurus further aids in managing marketing crises and conducting competitive analyses to optimize products effectively. By offering a 360-degree view of brand mentions across social media, including Instagram and Twitter, businesses can gain valuable insights into public perception and engagement. Ultimately, Webbosaurus empowers organizations to stay informed and proactive in their day-to-day operations.

Big Mouth Survey serves as an unrestricted platform for gathering customer feedback. To gain a comprehensive understanding of your customers' needs, it's essential to evaluate them both individually and as a group. Regardless of your customer base size, obtaining this level of insight necessitates a survey tool that can adjust its interactions based on user behavior. Big Mouth Survey empowers you to manage numerous surveys simultaneously with ease. You can schedule these surveys for specific days and times, ensuring they reach customers when it's most relevant. Our advanced branch logic technology intelligently formulates essential questions based on prior answers, enhancing the quality of feedback gathered. Additionally, you can encourage customers to provide online reviews, gather contact details for remarketing and referrals, and receive real-time updates on your business's performance. Ultimately, with Big Mouth Survey, you can create a more engaging environment that fosters valuable customer interactions.

Sitejabber, an AI-driven platform, serves as a hub for reviews, where countless consumers and businesses connect globally. We empower users to make informed buying choices by enabling them to share their experiences regarding various brands and products. Companies leverage our Jabio platform to enhance their outreach, build their brand reputation, and boost their revenue through the effective gathering and sharing of reviews across diverse websites and channels. This fosters online transparency, fostering relationships grounded in trust and reliability. Jabio functions as an AI-enhanced tool that gathers, tracks, and disseminates reviews across numerous platforms. The potential for business success is limitless, and Jabio's platform is designed to propel your growth while equipping you with essential tools and strategies. Expect to see improvements in your reviews and reputation management, regardless of whether you operate a small start-up or a large corporation. Each review contributes to shaping a more informed marketplace, ultimately benefiting both consumers and businesses alike.

SpotOn Restaurant stands out as a highly integrated and all-encompassing solution in the market. It provides an array of services, including a cloud-based POS system, commission-free online ordering, reservation management, and labor management software, catering to the needs of contemporary restaurant owners. Unlike many larger POS providers, it eliminates common frustrations such as lengthy contracts, unexpected fees and price increases, and a lack of personalized support. This makes it an appealing choice for those seeking a hassle-free experience in managing their restaurant operations effectively.

Moz Local simplifies the process of overseeing your local business profiles and reputation across platforms like Google and Facebook. This convenience aids customers in discovering your business, ultimately influencing their decision to select it. The platform allows for automated management of listings, removal of duplicate entries, distribution of location information, and oversight of your online reputation. Additionally, it provides tools for responding to customer reviews and sharing updates. By utilizing Moz Local, you can enhance your online presence and boost your visibility in local search results with ease, ensuring that your business stands out to potential clients. Furthermore, this efficiency allows you to focus more on your core business operations while maintaining an engaging online profile.

ReviewsOnMyWebsite enables companies to track, solicit, and showcase online reviews, thereby enhancing social proof, building trust, and attracting additional customers. By automating the review generation process, our software ensures a continuous influx of fresh reviews on your website, which not only retains customer interest for extended periods but also contributes to increased conversion rates and overall revenue growth. Furthermore, a steady stream of positive feedback can significantly bolster your brand's reputation in the digital landscape.

Yext (NYSE: YEXT) provides a software solution designed to enable businesses to furnish pertinent and practical answers across all platforms where their customers, employees, and partners seek information. For additional details, visit their website at yext.com. This innovative approach ensures that organizations can maintain consistency and accessibility in information delivery.

Rize is a comprehensive service designed to help you garner positive reviews and draw in more customers effortlessly. It offers tailored review response writing services that enable businesses to conserve valuable time and resources. With Rize, you can effortlessly request feedback from customers through various channels like email, text messages, or even in-store kiosks. Additionally, you have the option to print out "review us" cards to further encourage customer engagement. This tool integrates flawlessly with all major review platforms, concentrating on the sites that matter most to your specific business and industry. In today's digital landscape, online reviews play a pivotal role in shaping your business's online reputation, whether the feedback is favorable or unfavorable. Rize Review's service empowers you to demonstrate to search engines and potential customers your dedication to customer satisfaction, all managed by experienced professionals specializing in online reputation management. When the process is streamlined and user-friendly, customers are more likely to place their trust in your brand. Are you ready to take the lead in your sector? Sign up today for a risk-free trial to take charge of your online reputation and watch your business thrive. Embrace the opportunity for growth and positive transformation.

Spectoos is an innovative platform designed to enhance the capabilities of website owners through a diverse range of widgets. It simplifies the process of gathering and managing testimonials effectively. Users can easily obtain testimonials from prominent review platforms like Yelp, Amazon, TripAdvisor, LinkedIn Recommendations, Twitter, and Facebook. Additionally, there is an option to create a tailored testimonial request form for sharing with customers. These testimonials can be seamlessly integrated into any webpage via a widget commonly referred to as the Faceboard. Furthermore, Spectoos offers insightful performance metrics, such as identifying the most popular testimonials, along with an SEO Page that helps drive more traffic to users' websites and a host of other valuable features to boost online presence.

Experience a comprehensive suite of tools all in one platform designed to streamline your lead generation. Leverage our effective landing pages, surveys, forms, calendars, and inbound phone system to gather potential clients effortlessly. Automatically communicate with leads through voicemails, SMS, email, Facebook Messenger, and scheduled calls, ensuring no opportunity is missed. The platform's integrated features enable you to process payments, organize appointments, analyze data, and maintain thorough records effortlessly. HighLevel serves as a complete solution for agencies, equipped with a robust Page Builder that simplifies the lead capture process. Create dynamic websites with personalized menus using our user-friendly interface, making it easy to produce high-converting landing pages all in one location. You can efficiently gather leads through surveys and customizable forms, which can be integrated directly into our page builder or embedded on your existing sites. For many businesses, the initial step involves requesting and managing appointments, and HighLevel provides its own dedicated calendar application to facilitate this process. By utilizing our platform, you can enhance your client engagement and streamline your business operations like never before.

Reputation Desk is an automated tool designed to handle your online image, track various review platforms, and produce favorable reviews. Additionally, it facilitates engagement with potential customers, helping to draw them in effectively. This innovative software not only enhances your reputation but also plays a crucial role in boosting website traffic and increasing overall customer interaction.