List of the Top 8 Sales Force Automation Software for Act-On in 2025

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

Zoho CRM presents a user-friendly and organized interface enriched with distinctive features designed to enhance the chances of converting leads into customers. Its intuitive dashboard enables users to execute 'macros' that optimize the process of reaching out to leads, while also facilitating the monitoring of sales progress. Additionally, administrators are equipped to oversee missed opportunities and identify top-performing agents, empowering them to make informed decisions that can significantly influence the business through the use of comprehensive sales reports. With these tools at their disposal, businesses can fine-tune their strategies for greater effectiveness.

Enhance your sales effectiveness with Zendesk Sell, which was previously known as Base, a cutting-edge CRM system specifically designed for today's sales teams. This platform simplifies operations for sales teams of all sizes, ranging from small businesses to large enterprises, boosting their productivity while providing clearer insights into sales pipelines. Thanks to its intuitive interface, teams can efficiently access and evaluate essential data, prioritize leads and opportunities, and take sales actions based on informed insights. Users have the convenience of making calls, sending emails, scheduling meetings, and keeping track of deal histories all from one centralized platform, thus eliminating the hassles of manual data entry. When it comes time to close deals, Zendesk Sell allows you to do so from virtually anywhere, ensuring that the functionality of a desktop tool is available in your pocket, even offline. In contrast to traditional sales management systems, which can often be complex and hard to use, Zendesk Sell prioritizes ease of use, enabling sales professionals to concentrate on their primary goal—selling. This forward-thinking approach not only boosts efficiency but also encourages teamwork among colleagues, making it an essential tool for any sales organization looking to thrive in a competitive market. Moreover, its adaptability to various sales strategies makes it suitable for a wide array of business models.

FullContact is a cutting-edge Identity Resolution company dedicated to fostering trust between individuals and brands in real-time while ensuring privacy is maintained. Our solutions empower businesses to craft personalized customer experiences, enhance advertising effectiveness, and strengthen identity verification and fraud prevention by aggregating data and leveraging insights at crucial moments. Additionally, FullContact equips your platforms with the necessary data and intelligence to reliably recognize individuals and refine experiences, all while prioritizing privacy and security above all else. By focusing on these critical aspects, we aim to revolutionize how brands connect with their customers.

Sugar Sell differentiates itself as a unique Customer Relationship Management system, featuring a broad spectrum of capabilities such as sales-force automation, marketing initiatives, customer support, collaboration functionalities, mobile access, social CRM integration, and detailed reporting tools. By implementing Sugar Sell, both individuals and teams can recover valuable time to focus on projects and interact more efficiently with customers, which in turn boosts sales performance. Discover the benefits experienced by top brands by exploring Sugar Sell today. In contrast to other customer management solutions, Sugar Sell promises an outstanding user experience that truly distinguishes it. Honored as a four-time recipient of satisfaction, reliability, and technical support accolades in PCMag’s Business Choice Awards, Sugar has earned the trust of numerous businesses. The platform's real power lies in the story it creates—integrating your customers, your business, and its future direction. When you aim to provide every employee with timely and pertinent information, Sugar Sell stands out as the premier solution for enhancing customer experience, not only meeting needs but anticipating them before they arise. Moreover, adopting this cutting-edge platform can result in significant transformations for your organization, fostering growth and innovation.

Accelerate your deal closure with an integrated sales engagement platform and comprehensive B2B database. Autoklose serves as an essential tool for entrepreneurs, sales professionals, and marketers alike. It empowers you and your team to efficiently connect with potential clients. Our extensive database is filled with verified B2B leads across diverse industries. By utilizing advanced filters, you can pinpoint the ideal prospects to target. Engage your audience effectively, transform them into dedicated customers, and deploy a series of precisely targeted emails on a large scale. Additionally, you can adjust your campaigns in real time and streamline your sales operations. Oversee your teams, evaluate the performance of each individual, and access in-depth reports directly from your dashboard. Keep track of important metrics such as sent, delivery, and bounce rates. Monitor essential KPIs like opens and clicks to make informed decisions. Gain immediate insights into your campaign statistics. Furthermore, you can effortlessly forecast customer engagement trends, behaviors, and more, enhancing your overall strategy. Ultimately, this holistic approach allows for a more effective sales process and improved customer relationships.

FreeAgent CRM offers a modern work experience that enhances team collaboration and efficiency. Our cloud-based solution empowers teams to effortlessly boost their productivity and sales performance. With AI-driven sales assistance, you can maintain focus on your goals. The platform features a flow-based feed that expertly organizes and emphasizes tasks, ensuring you only view what’s essential when it's necessary. You can seamlessly navigate between comprehensive overviews and detailed activity monitoring, with this process being fully automated. Additionally, you can monitor and celebrate the efforts that contribute to successful sales and satisfied customers, fostering a positive work environment.

The premier platform for enterprise sales engagement crafted specifically for teams focused on driving revenue. It allows sales professionals to interact with potential clients at an accelerated pace. Utilizing AI powered by Real Data™, it transforms the landscape of sales engagement software, outshining conventional cadence tools. This innovation leads to a stronger sales pipeline and supports enhanced strategies for customer expansion. Moreover, it encourages meaningful conversations with both new prospects and current clients, ultimately accelerating revenue growth. Playbooks goes beyond the functionalities of a typical sales auto dialer or sequencing tool. Rather than just boosting productivity, it equips teams to concentrate on the most impactful actions. Sales agents benefit from insights on additional contacts, paired with customized recommendations regarding the best timing and methods for outreach, which significantly improves their efficiency. Additionally, leaders receive essential visibility into the performance of their distributed sales teams, providing clarity on effective tactics and identifying areas needing enhancement. This holistic strategy ensures that every team member is unified in pursuit of achieving optimal results, fostering a culture of continuous improvement and collaboration.