List of the Top Utility Billing Software in 2025 - Page 5

Jenworks serves as a dependable and well-established solution for utility billing, built on Microsoft Dynamics NAV technology. It provides the adaptability to handle billing operations in alignment with the unique commercial and regulatory needs of each client. Completely owned by Jersey Electricity plc, which is based on the island, Jendev has a profound understanding of what small to medium-sized island utilities require. The pricing structure and features of Jenworks are specifically designed to meet the unique demands of various regions. This multifunctional system efficiently manages billing for both single and multiple utilities as needed, employing a wide range of tariff structures. A key benefit of Jenworks is its ability to integrate smoothly with Microsoft products and other technologies, enabling deployment without significant alterations to existing processes. Furthermore, its high degree of configurability means that it can cater to both simple and complex utility operations, allowing it to adapt to the changing needs of businesses. With a user-friendly interface and a robust set of features, Jenworks equips utility providers with the tools to enhance their billing processes effectively while also providing scalable options for future growth. This adaptability ensures that as utilities evolve, Jenworks remains a relevant and effective solution.

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.

You encounter numerous decisions that significantly shape the allocation of resources for the effective management of your utility. The consequences of relying on outdated or inaccurate information can adversely impact your decision-making processes. Our Financial Management System (FMS) is tailored specifically for utilities, offering workflows that are designed with our industry needs in mind. The functionalities provided to your accounting team establish FMS as an indispensable tool for aligning financials with regulatory requirements effectively. This system is engineered to handle data processing, accurately categorize information, and generate essential reports for all stakeholders involved. Utilizing this advanced technology not only enhances your decision-making capabilities but also boosts overall operational efficiency and productivity within your organization. With FMS, you can ensure that your utility remains competitive and responsive to ever-changing demands.

A specialized billing application tailored for enterprises offering water services that rely on metering is available. This software efficiently addresses the needs of both commercial and residential clients. It supports both manual and automated meter reading options, enabling users to input individual readings as well as batch entries. Furthermore, the program includes automatic bill generation along with email notifications, while also maintaining a comprehensive history of water consumption for every customer. In addition, this system significantly improves the efficiency and precision of billing operations, ensuring a seamless experience for users. Ultimately, it serves as a vital tool for businesses in managing their water service billing effectively.

SB Express is a leading financial platform favored by small local governments in need of a simple, out-of-the-box accounting solution. With a track record of over three decades in government applications, this platform effectively combines fund accounting, payroll, and billing into one cohesive system. It provides agencies with an up-to-date finance, payroll, and utility billing framework that leverages the latest technology. The Payroll Control screen features a newly refreshed design that is user-friendly for those accustomed to Springbrook Express, facilitating quick access to essential employee details as required. Likewise, the Chart of Accounts screen enables users to easily access real-time financial data, and its customizable columns along with advanced search and filtering capabilities significantly improve functionality, allowing for efficient search and download of information. These powerful features ensure that SB Express not only streamlines financial processes but also enhances the accuracy and confidence with which local governments manage their fiscal responsibilities. Ultimately, this platform represents a reliable solution for small localities aiming to optimize their financial management systems.

Down To Earth provides a wide-ranging selection of software solutions specifically designed for small to medium-sized businesses. Our goal is to offer an all-encompassing solution that addresses the unique needs of the accounting, distribution, and light manufacturing industries. By streamlining both financial and operational tasks, our applications greatly improve efficiency. In simple terms, Down To Earth equips companies with the vital insights required to succeed in today's competitive environment. Additionally, our software is designed to be compatible with multiple system platforms, enabling you to take advantage of cutting-edge technology while protecting your hardware investments against future system upgrades. This flexibility stands out as a significant advantage amidst the fast-paced changes in technology. Furthermore, our dedicated customer support team offers a wide range of training and assistance services tailored to fit your timeline and financial parameters. We ultimately strive to empower your workforce with the tools necessary to fully utilize Down To Earth software, thereby ensuring your business stays ahead in a constantly changing market. Our commitment to innovation and customer satisfaction drives us to continuously enhance our offerings.

LOCiS delivers tailor-made software solutions for utility billing, fund accounting, and various other applications specifically created for local government entities, complemented by ongoing support, education, and development initiatives. Our extensive suite of information technology services includes both hardware and software solutions designed to cater to diverse needs. Users play an integral role in the advancement of LOCiS, ensuring our offerings align with both current and future demands. Our committed team of expert developers and product specialists maintains regular communication with clients to pinpoint technological innovations and feature improvements that resonate with their requirements. Daily, we integrate new features into our software, with many ideas originating from the valuable feedback of our dedicated customer base. Our exceptional commitment to customer service guarantees swift responses and assistance whenever needed. We assure that the solutions we provide today will stay pertinent and effective over the years, proudly serving over 250 communities, as well as park and fire protection districts, since our establishment in 1987. Furthermore, our emphasis on customer collaboration nurtures a dynamic environment that allows us to adapt and flourish in response to the shifting needs of local governments, ensuring we remain at the forefront of industry advancements. Through this collaborative approach, we continue to enhance our software and services, reinforcing our dedication to our clients' success.

Thrive in the pursuit of creating a sustainable future that encompasses both energy and water while maintaining affordability. Deliver remarkable experiences for your clients, improve energy efficiency, and manage networks and resources to guarantee that essential services are accessible to your communities every day. Seamlessly connect customer service, billing, metering, and device management to increase revenue and address concerns promptly. Gather, oversee, and evaluate intricate meter and device data to speed up billing cycles and boost operational productivity. Engage and attract customers through personalized marketing and sales initiatives that inspire them to take action. Leverage artificial intelligence and insights derived from behavioral science to drive change and effectively manage peak demand, catering to the unique needs of each customer. Proactively identify and mitigate potential issues throughout the lifecycle of your physical assets, ensuring they remain durable and dependable. Optimize work management, maintenance, and operational workflows to nurture an environment of efficiency throughout the organization. This comprehensive strategy not only fosters innovation but also establishes your entity as a frontrunner in the domain of sustainable resource management. By focusing on these key areas, your organization can significantly enhance its impact on the environment and the communities it serves.

UtilityExplorer™ is recognized for its exceptional ease of use in managing utility billing processes. Originally developed for the HP3000, the system has been thoroughly reimagined to fully utilize the Windows® platform while retaining the valuable features of its predecessors. Designed with a focus on enhancing the user experience, it is specifically created for billing municipal services. Moreover, UtilityExplorer™ provides a wealth of customization options, allowing it to evolve alongside your needs for years to come. The software is built on a completely table-driven architecture, ensuring that it can be tailored to your unique requirements without you needing to fit into its structure. Its user-friendly graphical interface on Windows® is complemented by menu-driven controls, making navigation straightforward. Users can conduct searches across any field, connect an unlimited number of contacts and notes, and prepare for future rate adjustments with its advanced features. In addition, it enables efficient cash receipt processing and streamlines data import and export, proving to be an essential tool for utility management. The adaptability and scalability of UtilityExplorer™ position it as an ideal solution for any organization in search of an effective billing system. As such, it stands out in a competitive market, providing organizations with the tools they need to succeed in managing their billing operations.

Discover cutting-edge software that is setting new standards in the industry. Embrace the future with Meridian Cooperative, where our browser-based solutions guarantee unmatched dependability and flexibility. Tailored to prioritize your needs, Meridian FIS/CIS features a user-friendly, modular web architecture that allows each part to operate independently while still working harmoniously together. Boost your efficiency by accessing Meridian from any internet-connected device, whether you're working from an office or tackling tasks in the field. The true value of data is realized when it is converted into actionable insights, a concept we at Meridian fully recognize. This understanding drives us to handle intricate processes for you, delivering solutions that seamlessly integrate your data with easy-to-use reporting and tracking tools. From the central dashboard to adjustable report columns, you are empowered to leverage your essential information. Our capabilities for real-time data translate into significant cost savings for both you and your customers, enabling prompt and informed decision-making. By focusing on enhancing user experience and maximizing data utility, Meridian not only equips you for success but also fosters a culture of continuous improvement and innovation. With Meridian, you are not just keeping up with the industry; you are leading it.

The READi™ System significantly improves operational efficiency with its all-encompassing workflow management features, which are specifically designed to integrate effortlessly with your distinct business processes. Additionally, it includes vital tools for managing customer data and relationships, enabling you to develop more robust and profitable interactions with your customers. Providing outstanding customer service is crucial, and the READi™ Express, a web-based CRM platform, offers your organization the tools necessary to raise service standards while also enhancing efficiency and profitability. Its user interface is widely considered the best in its category, making it user-friendly and accessible. By simplifying the customer enrollment process and streamlining important tasks such as order entry, work order initiation, customer notifications, and initial billing, the READi™ System enhances overall operational effectiveness. Consequently, organizations can create a more satisfying customer experience that is likely to foster greater loyalty and retention over time, ultimately contributing to sustained growth and success.

UtilAbility is a utility billing software designed specifically for Windows users, making it simple to generate precise and prompt invoices for various services including water, sewer, electricity, gas, waste collection, user fees, cable television, and telephone. With its user-friendly interface, you will feel comfortable navigating the software right from the start. The software is customizable to fit your specific billing practices and requirements, allowing you to manage your billing process effortlessly. Created with valuable feedback from our clients, UtilAbility effectively accommodates billing needs for both individual and multiple accounts, whether for commercial entities or government organizations. This flexibility ensures that you can easily adapt the software to meet the diverse needs of your utility billing operations.

EDIFICE provides a comprehensive range of utility billing software solutions specifically designed for utility organizations and departments, covering services such as water, sewer, fire protection, stormwater, electric, and refuse and recycling billing, in addition to job billing and different metered and non-metered options. Emphasizing user-friendliness, the software enables your team to effectively meet customer demands. EDIFICE adopts an all-encompassing approach to utility billing and customer relationship management, addressing everything from billing operations to service management, mobile work orders, and robust financial tools. The EDIFICE Mobile Work Orders feature integrates effortlessly with the Service Management module, promoting an efficient workflow that links field activities with back-office operations, such as Service Billing/Jobbing and Inventory management. Created by Northern Data Systems, the EDIFICE utility billing platform is built as a cohesive yet adaptable system, allowing users to modify it according to their distinct operational needs while ensuring a high degree of integration. Furthermore, the software's modular design supports easy scalability and customization, making it an excellent option for diverse utility management requirements, and providing organizations with the flexibility to enhance their service offerings as needed.

Orbit Customer Management and Billing allows for the comprehensive oversight, management, and maintenance of all customer information within a unified platform, suitable for organizations providing either a single utility service or various offerings. This system enables organizations to effectively track customer usage, billing rates, deposits, service requests, collections, interactions, and account histories, which contributes to a more efficient billing process. As an all-encompassing solution, it manages every crucial aspect of customer-related business operations and services through a singular product. Additionally, it integrates smoothly with Orbit Dynamic Financial Management, which further improves both accounting accuracy and operational productivity. The architecture of this system is built to easily adapt as your customer base and service offerings expand, ensuring it remains relevant to your changing business requirements. This adaptability not only supports current business functions but also positions your organization for future growth and success.

In a rapidly changing and increasingly digital world, the ability to adapt swiftly is essential. When you find yourself away from your computer, finishing important business tasks can be quite difficult. The iVUE AppSuite delivers your essential enterprise information straight to you while you are in the field. With key functionalities for accounting, customer service, and engineering, the iVUE AppSuite app enables you to meet your goals at any time and from any place. This level of flexibility guarantees that you can stay productive and engaged, no matter where you are. Ultimately, the iVUE AppSuite enhances your operational efficiency, making it an invaluable tool for modern business professionals.

ExpenseLogic provides an extensive online platform that encompasses a wide range of business operations data, such as vendor details, invoice information, financial transactions, MACD orders, contract conditions, and asset management, enabling organizations to efficiently manage multiple vendors, end-users, and daily procurement activities. The ExpenseLogic™ software serves as a vital resource for expense management, as it considerably minimizes the time allocated to billing and swiftly identifies costly mistakes and fees. RadiusPoint implements a tailored setup approach that integrates every significant detail into the system, which boosts organizational efficiency. This method allows for the timely processing, auditing, and settling of invoices that were previously challenging to manage. Discrepancies in billing not only strain company finances but also consume valuable employee resources needed to identify and rectify each invoice, along with coordinating with vendors for refunds. In addition, by optimizing these workflows, ExpenseLogic plays a crucial role in promoting greater operational productivity and creating savings for businesses, ultimately positioning them for improved financial health and sustainability.

Ensure the uninterrupted functioning of your local government's utility services with Edmunds Utility Billing Software. This all-encompassing solution is designed to serve both residential and commercial sectors, facilitating effective management, billing, and reporting of utility services through a single, cohesive module. Tailored to handle both metered and standard billing, our software boasts a comprehensive suite of tools that integrate smoothly, enhancing the experience for service providers and customers alike. It provides flexible integration options with meter reading devices, cash collection systems, and a variety of other modules from Edmunds. Users have the ability to access and analyze crucial data that is aggregated from multiple sources, such as your meter software, parcel information, the complete Edmunds financial software suite, inventory management, work orders, and beyond. By optimizing these operations, the software not only supports effective service delivery but also significantly boosts overall operational efficiency. Moreover, the enhanced reporting features enable decision-makers to gain valuable insights that drive continuous improvement and strategic planning for community services.

In the current mobile-centric environment, it is vital to offer improved solutions for retail customers, who have grown to expect superior service quality. PowerManager® is a comprehensive software platform that equips users with the ability to oversee various functions, including payroll processing, inventory oversight, billing, accounts receivable, general ledger management, accounts payable, budget forecasting, and many more features. The impressive EasyClerk® acts as a significant time-saving tool by streamlining the billing process for water, sewer, waste management, and contracted services, enabling users to complete a week's worth of billing activities in just one day. This software not only tailors billing statements, courtesy notifications, and meter sheets but also organizes bill printing either in route book order or according to different criteria such as alphabetical order, zip codes, mailing pull codes, or carrier routes. Furthermore, the Service Order feature adeptly manages and tracks service requests electronically, ultimately enhancing efficiency and boosting customer satisfaction as fewer tasks slip through the cracks. As businesses seek to thrive in a fast-paced and precise landscape, integrating such powerful tools can greatly improve the customer experience while optimizing operational workflows. Overall, investing in advanced software solutions can be a game-changer in meeting the evolving demands of today’s customers.

The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.

Kinetiq provides energy companies with crucial resources to succeed in a rapidly changing industry. Our proven customer management systems enable retailers to develop and manage unique, competitive combinations of pricing, products, and services specifically designed for the important commercial and industrial sectors. Moreover, our data management and analytics services offer significant advantages for both energy companies and their customers. Currently, there is a worldwide trend towards the deregulation of the energy industry, with numerous developed countries exploring various strategies to address supply capacities that either meet or exceed demand. Some nations have already begun implementing structured plans aimed at achieving complete deregulation of their energy markets, while others are still in the preparatory stages. The impacts of these changes in the energy sector are substantial and widespread, requiring retailers in deregulated markets to provide more sophisticated and flexible energy solutions to remain competitive. As the energy sector evolves, the demand for innovation and agility will continue to grow, pushing companies to adapt to new market realities. In this environment, those who embrace change and foster creativity will likely emerge as the leaders of tomorrow.

The IMS Utility Billing system is recognized as a highly versatile and all-encompassing billing solution that caters to the needs of both public and private utility providers. Its design prioritizes user experience, effectively accommodating smaller clients with a few hundred accounts while also providing the strength necessary for larger organizations managing thousands of accounts. The system's ability to manage customer information is virtually boundless, which contributes to its popularity among various utility companies. It can handle a wide array of metered services such as water, sewer, electricity, and gas, along with additional charges like pest control fees, late payment penalties, and assessments. Standard billing forms are included, featuring both laser bill cards and letter statements, and there is an option to create customized bill formats for an additional fee. A new module has been added that enhances its capabilities by allowing the printing of POSTNET Bar Codes on letter laser statements, which notably cuts down on costs for large mail distributions. Moreover, the IMS Utility Billing system integrates effortlessly with many handheld meter readers, facilitating quick and effective data entry for meter readings. Overall, this system merges flexibility and efficiency, making it an exceptional option for diverse utility billing requirements, while also ensuring that it can adapt to the evolving needs of its users over time.

UBSplus® Utility Billing Software was created with the Utility Industry in mind, aiming to optimize tasks related to customer service, billing, and payment collection. Since it was launched in 1984, UBSplus® has undergone regular updates to adapt to the changing billing needs for services such as water, sewer, electricity, gas, and waste management. The software processes payments, adjustments, and various charges in real-time, allowing for immediate updates to customer accounts. One notable feature is the “Print Cash Receipts” function, which supports cash register-style payment entries, making it ideal for both front window and drive-through payment scenarios. This feature not only automatically calculates changes but also prints receipts using a specific printer for convenience. Moreover, a practical “Find” function enables users to search for customer accounts through multiple identifiers, including account number, last name, first name, phone number, social security number, or zip code. For even faster operations, the inclusion of barcoded account numbers on customer bills allows users to streamline payment entries with our Auto Sensing Barcode Scanner, enhancing the overall billing workflow. This all-encompassing approach ensures that every facet of utility billing is managed proficiently, thereby significantly boosting customer satisfaction and operational efficiency. As a result, UBSplus® continues to be a vital tool for utility providers looking to improve their service delivery.

An advanced and durable SQL Database Management System tailored to manage a vast number of accounts with efficiency. Built upon Microsoft's innovative web technology, Blazor, which leverages web assembly, this system guarantees compatibility across modern web browsers and operating systems such as Windows and Mac. It can operate autonomously without requiring internet access or be utilized as a Software as a Service (SaaS) solution hosted within a secure data center. Additionally, it is designed to function on various mobile devices that have internet connectivity, making it particularly beneficial during emergencies that may impede access to utility offices or for field personnel, such as meter readers, who can record readings directly into the database. Users have the option to continue using their existing billing cards/documents from EasyBill 32, take advantage of the emailing feature for bills and notifications, or decide to employ both methods as per their needs. The system also accommodates direct debit and online bill payment options, while providing interfaces that are harmonious with all Radio-Read systems. This level of adaptability guarantees a smooth experience for customers, no matter what their operational requirements or preferences may be. Moreover, the system's robust architecture ensures scalability, allowing it to grow alongside expanding user demands.

basis2 is an all-encompassing billing and customer management platform specifically designed for the global utility industry. This innovative solution supports organizations with both single and multiple products, allowing them to manage various utility services simultaneously while integrating these offerings into one comprehensive billing statement. With the advantage of web-based access, basis2 ensures that crucial customer and billing information is always available, facilitating informed operational and strategic decisions. Its impressive capabilities make it suitable for regulated, evolving, and competitive markets, equipping businesses to excel in an ever-changing environment. The system boasts high performance and reliability, utilizing sophisticated multi-streaming techniques to enhance functionality. It functions independently of any specific operating system and is optimized for peak performance across all platforms compatible with Oracle and Oracle Applications. By harnessing the powerful features and tools provided by Oracle, a prominent application platform, basis2 delivers a practical solution for contemporary utility providers. Additionally, its design combines functionality with flexibility, ensuring it can adapt to the shifting requirements of the industry, which is critical for sustained success.

A comprehensive solution designed for Windows is now accessible, offering the necessary functionality and ease of use that contemporary municipalities and water districts demand. CSAS/Pro supports multiple Windows versions, such as Windows 2000, Windows NT, Windows XP, Windows Vista, and Windows 7. Created by specialists in management and data processing, CSAS/2 features a complete array of integrated accounting applications that focus on boosting your organization's efficiency through improved information management. This software not only simplifies operational workflows but also equips users with the ability to make well-informed choices grounded in precise data. As a result, organizations can achieve greater effectiveness in their operations and better serve their communities.