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Meter Management System
Microsoft Dynamics Foundation
❖ Oversee metering devices including their locations, serial numbers, and operational status.
❖ Automatically retrieve meter readings through M-Bus gateways for efficiency.
❖ Alternatively, you can upload meter readings from MDM systems or Excel files.
❖ Built on the robust Microsoft Dynamics 365 Business Central platform.
❖ Features a user-friendly and intuitive interface for seamless navigation.
❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription.
Tariffs & Rating Cloud Service
❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs.
❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating.
❖ Supports both postpaid and prepaid billing options for flexibility.
❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts.
❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually.
❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks.
❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions.
❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility.
❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.
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FundView Utility Billing
Fund Accounting Solution Technologies
Streamline your utility billing with comprehensive, efficient management.
The entire billing process for both metered and non-metered services is efficiently handled through integrated service orders.
FundView Utility Billing provides a comprehensive set of tools to facilitate the management of new connections, meter modifications, disconnections, billings, and payment processing. Additionally, it features date-driven rate tables, prorated charges based on specific date ranges, and options for both metered and non-metered services.
Available as a web-based solution, FundView Utility Billing effectively oversees all billing facets, including various metered and unmetered services, consolidated billing accounts, and integrated service orders. Furthermore, users can also efficiently handle deposits, fees, penalties, online payment transactions, and the distribution of bills, ensuring a streamlined experience for all stakeholders.
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Bynry
Bynry
Transform utility operations with AI for efficiency and sustainability.
Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities.
By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to:
- Lower expenses: Refine operations and reduce manual tasks.
- Increase customer satisfaction: Elevate service quality and responsiveness.
- Promote sustainability: Enhance resource management and reduce waste.
By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.
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Diversified Billing
Diversified Technology Corp
Streamlined utility billing for enhanced service and efficiency.
Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions.
With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year.
The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology.
Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed.
Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.
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paysley
paysley
Seamless, secure payments anytime, anywhere—effortless convenience awaits!
Paysley enables customers to send secure payments to you through text messages, picture messages, and email, making it incredibly versatile. Additionally, customers can reach any personalized payment page via their mobile devices by simply scanning a QR code that can be placed anywhere. Completing a payment is straightforward; customers do not have to download an app or register for an account.
This platform is recognized as the most user-friendly and convenient payment solution available. There is no requirement for special devices or card readers, and cardholders can easily make payments using their smartphones. The process is seamless, with no need for app downloads, account creation, passwords, or logins, and there is no redirection to third-party websites.
Paysley employs a direct tokenized payment method, eliminating the need for you to request your customers' card details ever again. It is designed with security in mind, ensuring that your business remains PCI compliant. Furthermore, your Paysley Portal not only allows you to upload and manage customer data but also goes beyond basic contact information to enrich your customer database with additional insights. This way, you can better understand your clientele and enhance your services.
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Genea provides a cloud-driven, automated submeter billing solution that easily integrates with both networked and non-networked meters, making the reading and billing process for submeters much simpler. Say farewell to the old days of clipboards and spreadsheets, and eliminate the uncertainties associated with submetering once and for all. Our cutting-edge, mobile-first platform boosts the efficiency of submeter reading and billing by removing the manual practices that have historically caused errors. By substituting traditional record-keeping techniques, your property management team can allocate more time to essential tasks, ensuring exceptional service and accurate invoicing for residents. Genea’s modern strategy for submeter billing is specifically crafted to eliminate manual workflows and bring clarity to your current system. If you're curious about experiencing these advantages for yourself, our specialists can assess your existing submeter billing spreadsheets to uncover errors that may lead to incorrect charges for your tenants, ultimately facilitating enhanced accuracy in your billing methods. This proactive evaluation not only promotes significant gains in efficiency but also enhances tenant satisfaction, paving the way for a more streamlined management process overall. Embrace the future of submeter billing with Genea and transform the way you manage your properties.
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Utility Billing Software
Creative Technologies
Revolutionize utility management with adaptable, comprehensive billing solutions.
Creative Technologies presents the El Dorado Utility Billing Software, a comprehensive and adaptable tool that features a detailed billing system alongside service order ticketing functions. Available in four unique editions—Graduate, Professional, Executive, and Enterprise—the software offers a broad range of capabilities, including automated billing calculations, efficient voice generation, customizable settings, thorough reporting, a centralized data repository, effective service order management, and a built-in meter reading interface. Each edition is tailored to meet specific requirements, allowing utilities to choose the best fit for their operational needs. By providing these varied functions, El Dorado seeks to improve the overall effectiveness of utility management while simplifying the billing process for users. Moreover, the software's adaptability ensures that it can grow with the evolving demands of utility providers.
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Tellennium, previously referred to as telecom expense management (TEM), specializes in overseeing enterprise expenses by offering advanced technology and expertise for the efficient management of recurring telecom, mobile, and other technology expenditures. Recognized as the most popular IT solution of 2021 by AOTMP, Management of Things™ leads the charge in this sector. Our SaaS product, built on the MoT technology platform, is tailored to aid contemporary businesses in overseeing their communication network services, assets, and associated costs. This innovative solution grants TEM teams comprehensive visibility and authority over their network operations and expenditures. By streamlining automation workflows, the technology helps identify billing inaccuracies and opportunities for network optimization, ultimately resulting in significant savings in expense management for organizations. Furthermore, our MoT technology platform not only meets current TEM needs but also enhances capabilities for the 21st century, ushering in what we refer to as the Management of Things, a concept designed to adapt to the evolving landscape of enterprise resource management.
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WAM Software
WAM Software, Inc.
Transforming waste management with tailored software solutions and support.
WAM Software provides a comprehensive suite of software solutions tailored for companies involved in solid waste management. In addition to their software offerings, they excel in data conversion services and are renowned for their exceptional customer service and technical support. Their product lineup includes Easy Bill & Route, which begins at $100 per month, and WAM Hauler, starting at $7,995, both designed for forward-thinking haulers who understand the importance of customizable software in driving growth. Furthermore, WAM Scale is available for landfills and transfer stations, ensuring that every aspect of waste management is efficiently addressed. This diverse range of products positions WAM Software as a key player in the industry, committed to supporting haulers in optimizing their operations.
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AMCS Utility Billing
AMCS Group
Streamline billing, enhance customer experience, empower seamless payments.
Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.
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Muni-Link
Link Computer Corporation
Streamlining utility management with user-friendly billing solutions.
Muni-Link represents a state-of-the-art cloud software solution tailored for utility billing, created by Link Computer Corporation. This cutting-edge platform caters to various entities such as cities, municipalities, townships, authorities, and private utility organizations, enabling users to conveniently process payments, view electronic bills, and monitor their usage, outstanding balances, and payment history via an online interface. Among the essential features of Muni-Link are a dedicated customer portal, capabilities for online payments, electronic billing, and integrated CASS certification, among several others. Furthermore, the software is designed not only to boost operational efficiency but also to elevate customer satisfaction by streamlining and simplifying the entire billing process. By focusing on user-friendly interactions and efficient workflows, Muni-Link stands out as a comprehensive solution for modern utility management.
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The UMBS application has been developed using cutting-edge frameworks, programming languages, and contemporary technologies. It provides significant flexibility, enabling easy modifications to various billing frequencies, rate structures, service types, payment methods, and collection strategies without requiring any custom coding. Its user-friendly design guarantees that new locations can be set up quickly and efficiently. As a web-based solution, it offers secure access from any device by merely entering a URL into a browser. Moreover, it is both scalable and versatile, addressing the requirements of small water and wastewater authorities as well as larger management firms or third-party billing services. The application also improves user experience by integrating data mining capabilities with conventional business intelligence tools, thus alleviating some pressure from the IT department. Overall, the UMBS application is purposefully designed to support smooth operations across a variety of industry scales and diverse user requirements, making it a valuable asset for organizations of all sizes. This adaptability ensures that it remains relevant as industry standards and technologies evolve.
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Zego (Powered by PayLease)
Zego (Powered by PayLease)
Transforming resident experiences with seamless property management solutions.
Zego, operating under PayLease, specializes in property technology solutions that enable community associations and management firms to enhance the experience of their residents. By utilizing Zego's services, operators in the residential real estate sector can update and refine the resident experience, leading to improved retention rates and greater operational effectiveness. The platform offers a full integration with property management systems, encompassing everything from payment processing and utility management to communication tools. For further insights into how Zego promotes community engagement and operational efficiency, visit Gozego.com, where additional resources and information are available.
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SmartGridCIS
SmartGridCIS
Empowering utilities with innovative billing solutions for success.
We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.
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Striata
Striata
Revolutionize customer communication with innovative digital engagement solutions.
We provide cutting-edge solutions for customer communication that revolutionize conventional printing and static techniques into interactive digital formats. Adopting a digital-first approach is essential for every facet of customer engagement. Leverage email marketing as a formidable means to engage and enchant your target audience. Shift all critical customer communications to a safeguarded digital platform. Transform your digital initiatives into measurable goals. Enhance the overall experience for customers through diverse digital communication channels. Explore the impact of our customized solutions crafted for particular industries. Achieve your digital transformation goals by utilizing the insights of our strategists, who are committed to guiding you throughout your process. Our all-encompassing strategy ensures that your communication methods are not only efficient but also equipped for the future, fostering lasting relationships with your customers. This seamless integration of innovative technology with customer service principles will make a significant difference in your interactions.
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uVisionPLUS
AVR, Inc.
Revolutionize billing management with seamless cloud-based efficiency.
Introducing uVisionPLUS™, the cutting-edge utility billing software designed for the modern age. This cloud-based platform ensures that you can manage your billing cycles with both efficiency and ease from start to finish. With a user-friendly dashboard, you can open an unlimited number of sessions, simplifying navigation for all customer service functions. By eliminating the necessity for physical servers, you can save on operational costs; all you need is a reliable internet connection and a computer to get started. Its contemporary design seamlessly adjusts to fit any device or screen size, enhancing user experience.
Notable features include:
* Advanced Reporting Engine
* Unlimited user access
* Cloud-based hosting
* Ability to view multiple accounts simultaneously
* Customizable to fit your specific workflow
Additionally, uVisionPLUS offers an integrated suite of modules that can be acquired based on your specific needs. You have the flexibility to select from various modules such as Mobile Phone uInstaPay, Automated Clearing House (ACH), Online Billing, and Credit Card processing, ensuring diverse payment options for your customers. This adaptability makes uVisionPLUS a valuable tool for any utility provider aiming to enhance their billing process.
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Payfast India
Payfast India
Effortless entertainment and internet, cashback rewards await you!
There's no rush to visit your local cable TV or internet provider; instead, you can conveniently access Payfast to set up your HD cable TV and broadband connection from anywhere across India. By making timely payments for your services, you will also enjoy attractive cashback offers and discounts with each booking made through our platform. Our online booking system provides a holistic approach to securing both cable TV and internet services, establishing Payfast as the premier destination for quick cable TV recharges and online broadband bill payments, while also offering economical and dependable internet solutions. Experience the ease of recharging your cable TV and settling your broadband bills effortlessly, whenever and wherever you desire. Moreover, Payfast India features advanced cable TV billing software equipped with an MRP and ala carte billing system specifically designed for Indian users. To comply with the latest tariff regulations, our mobile application or website allows users to easily select their favorite channels, ensuring a tailored viewing experience. With Payfast, managing your entertainment and internet connectivity has become simpler and more beneficial than ever. Furthermore, our platform continually updates to enhance the user experience, giving you more reasons to choose us for your service needs.
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MyUsage Customer Portal
Exceleron Software
Empowering customers through technology for sustainable utility solutions.
Utility companies are facing increasing disruptive challenges in today's market. Technological advancements are altering the way customers interact with both their utilities and the broader environment. By partnering with utility providers, we can predict future technology trends that foster enhanced customer engagement through creative solutions. The influence of technology is profoundly changing the dynamics between utilities and their customers. With MyUsage, customers are provided with valuable information and advanced tools that enable them to address their queries independently, eliminating the need for direct contact with utility representatives. Our goal is to empower customers to effectively manage their own issues, promoting self-sufficiency. Additionally, we offer customers a chance to alleviate their debt by facilitating gradual payments of overdue balances. Consequently, we have successfully helped customers maintain their services while enabling utilities to recover nearly $200 in previously unrecoverable debt for each customer. This strategy encourages customers to make smaller, frequent payments, which aligns with their consumption patterns, ensuring they remain on top of their bills. Moreover, this method not only boosts customer satisfaction but also strengthens the long-term financial health of utility companies, ultimately creating a more sustainable business model for the future. In this way, we are not just addressing immediate needs but also laying the groundwork for a more resilient utility sector.
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Util360
Util360
Innovative solutions for streamlined utility management and engagement.
Util360 is a company focused on providing innovative utility billing and customer engagement solutions specifically designed for the public sector. Their services are aimed at streamlining operational processes through efficient ERP integration, ensuring compliance, and ultimately enhancing productivity, sustainability, and excellence in utility management.
Key Features of Util360 Include:
Utility Billing Solutions: Util360 offers straightforward and efficient billing solutions that simplify the invoicing and payment processes for utility companies.
Customer Self-Service: They improve community interaction and satisfaction by providing customers with instant access to their utility information.
Meter Data Management: Util360 ensures precision in the monitoring and billing of utilities through their comprehensive meter data management services.
ERP Solutions: They deliver comprehensive ERP systems that support integrated and productive utility operations.
BI Analytics: Util360 leverages data-driven analytics tools to enable utility providers to make well-informed decisions.
Furthermore, their dedication to continuous innovation ensures that their clients stay ahead of trends and developments in the industry, thereby maximizing their operational effectiveness. This relentless pursuit of progress positions Util360 as a leader in the utility management sector.
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OmniCare
Sigma Software Solutions
Empowering seamless billing for enhanced customer satisfaction and growth.
Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes barriers to delivering sophisticated real-time convergent experiences, providing an extensive array of core real-time products that aim to increase subscriber acquisition, enhance revenue streams, and improve overall profitability. Understanding the critical importance of accurate charging and billing in shaping the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software developed OmniCare™ to enable effortless management across various services, networks, and subscriber categories. This cutting-edge solution achieves true convergence through a unified billing platform that adeptly handles prepaid transactions, real-time charging, and numerous services, including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Furthermore, it supports postpaid clients by providing sophisticated functionalities such as detailed customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming fees, and interconnect billing, ensuring that all customer needs are thoroughly addressed. Consequently, CSPs are empowered to boost their operational efficiency while also elevating customer satisfaction levels significantly. With OmniCare™, businesses can adapt to the evolving market demands and maintain a competitive edge in the telecommunications industry.