List of the Top 4 On-Prem Utility Customer Information Systems (CIS) in 2025

Meter Management System Microsoft Dynamics Foundation ❖ Oversee metering devices including their locations, serial numbers, and operational status. ❖ Automatically retrieve meter readings through M-Bus gateways for efficiency. ❖ Alternatively, you can upload meter readings from MDM systems or Excel files. ❖ Built on the robust Microsoft Dynamics 365 Business Central platform. ❖ Features a user-friendly and intuitive interface for seamless navigation. ❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription. Tariffs & Rating Cloud Service ❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs. ❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating. ❖ Supports both postpaid and prepaid billing options for flexibility. ❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts. ❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually. ❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks. ❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions. ❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility. ❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.

inHANCE provides a premier software suite specifically crafted for water and sewer utilities, featuring customizable components suited to the needs of each utility. Our range of user-friendly products includes everything from a foundational billing system to Mobile Workforce Management solutions, as well as a web portal that enables customers to view and pay their bills, update their account information, and receive important communications from your office. Being part of the Harris Utilities ecosystem not only grants you access to a variety of complementary products at reduced prices, but also ensures that you will continually receive support through our distinctive "Software for Life" policy, which emphasizes our commitment to long-term client service. In addition, our solutions are designed to adapt as your utility evolves, allowing for seamless upgrades and enhancements over time.

Unlock immediate advantages with features such as a visual scheduling board, efficient inventory management, and improved tracking of resources and vehicles through optimized routing. Olix365 seamlessly combines cutting-edge technology with operational efficiency, revolutionizing utility management into a more cohesive and streamlined experience. Crafted by Alphavima, this comprehensive cloud solution is tailored specifically for the utility sector. By leveraging in-depth knowledge of the industry, this innovative platform transforms utility operations by incorporating advanced technologies that simplify internal workflows, ensure compliance with regulations, enhance customer engagement, facilitate data-driven decision-making, and encourage effortless scalability. Additionally, Olix365 aids in transitioning from conventional systems like Microsoft Dynamics Great Plains (GP) to modern cloud-based ERP platforms. Our methodology involves meticulously mapping the processes and fields from the legacy system to the new one, guaranteeing a seamless user migration experience. This not only boosts operational effectiveness but also significantly elevates the quality of service provided to customers, fostering a more responsive and adaptable utility operation. Ultimately, Olix365 empowers organizations to thrive in an evolving marketplace by embracing innovation and efficiency.

SmartFusion is a comprehensive financial management software tailored for educational institutions, bringing vital information together into one easily accessible platform. Improve your efficiency by being able to view multiple reports and windows at once, which simplifies your daily tasks. Expand your operational capabilities effortlessly with smooth integrations of third-party applications. You can have peace of mind knowing that your sensitive financial information is safeguarded at all times. Take greater command of your processes by removing the hassle of data duplication through fully integrated modules. Enjoy the freedom to work from anywhere, thanks to both cloud functionality and the option to host the system on-site. With built-in features for state and federal reporting, compliance worries are minimized, allowing for easy data accuracy verification. This all enables you to concentrate on what matters most—enhancing the quality of education provided to students. Ultimately, SmartFusion not only facilitates financial management but also fosters a more productive educational environment.