List of the Top 25 SaaS Utility Management Systems in 2025

Meter Management System Microsoft Dynamics Foundation ❖ Oversee metering devices including their locations, serial numbers, and operational status. ❖ Automatically retrieve meter readings through M-Bus gateways for efficiency. ❖ Alternatively, you can upload meter readings from MDM systems or Excel files. ❖ Built on the robust Microsoft Dynamics 365 Business Central platform. ❖ Features a user-friendly and intuitive interface for seamless navigation. ❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription. Tariffs & Rating Cloud Service ❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs. ❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating. ❖ Supports both postpaid and prepaid billing options for flexibility. ❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts. ❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually. ❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks. ❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions. ❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility. ❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.

Tridens Monetization presents a cutting-edge platform for charging and revenue management, tailored for contemporary enterprises. This versatile billing system is applicable across various industries and service sectors, enabling significant innovation, distinct brand positioning, and transformative business strategies. The platform boasts essential features that empower users to innovate and adapt to future market demands effectively. It is particularly well-suited for high-volume, consumption-based events across diverse service and business models. Among its advanced capabilities are innovative offer design tools, which include a comprehensive product catalog, various discount options (percentage, price, and value), as well as intricate pricing and rating mechanisms along with plans and bundles. The platform also facilitates robust customer management, providing detailed customer overviews, hierarchies, and contract management functionalities. Additionally, it encompasses both web and mobile applications for customers and partners alike. Convergent charging capability encompasses a wide range of services, functioning in real-time both online and offline, complete with flexible consumption rules and instant notifications. Advanced discounting options alongside resource and discount sharing further enhance its appeal. Invoicing and billing options are highly customizable, offering flexible billing cycles such as daily, weekly, monthly, semi-annual, quarterly, and more, ensuring businesses can manage their financial processes efficiently. This comprehensive approach enables organizations to stay agile and responsive in a rapidly evolving market landscape.

Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities. By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to: - Lower expenses: Refine operations and reduce manual tasks. - Increase customer satisfaction: Elevate service quality and responsiveness. - Promote sustainability: Enhance resource management and reduce waste. By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.

Invoice Cloud provides an all-encompassing, easy-to-use, and secure platform for electronic billing and payment transactions. Our Software as a Service (SaaS) system includes customizable and regularly updated online payment solutions designed to meet the unique needs of your organization. Moreover, our user-friendly interface keeps customers involved throughout the payment journey, leading to unprecedented levels of electronic payment uptake. By choosing Invoice Cloud, your customers will smoothly shift from conventional paper bills to a completely paperless environment. This platform guarantees not only the highest adoption rates within the industry but also significant benefits for our clients, ultimately improving their efficiency and customer satisfaction. Additionally, the transition to a digital billing system helps organizations reduce costs associated with paper and postage.

myCiti is an information technology firm that offers an integrated software platform designed to oversee the management of both commercial and residential communities. Our comprehensive solution encompasses software, hardware, and various services tailored to meet a wide array of needs. Our goal is to transform, streamline, and simplify every facet of society management along with its related processes. Our offerings address all categories of management and daily operational needs within a community, including Visitor Management, Parking Management, and Complaint Management, as well as Staff Management functionalities like HR, Payroll, and Attendance tracking. In addition, we provide Accounting Solutions that cover Maintenance, Collection, Auditing, and Filing, along with Security Solutions such as Gate Pass systems and Panic Sirens. Furthermore, our Automation Solutions include Home Automation and Intelligent Lighting, ensuring a modern and efficient living experience for all residents.

Neighbium is a comprehensive cloud-based apartment management platform that oversees all functions of a residential community, which encompasses member collaboration, data organization, maintenance fee collection, and billing for the society. Additionally, it efficiently handles the management of complaints, societal accounting, polls for member feedback, facility reservations, meeting coordination, visitor access, and numerous other essential tasks. The features currently offered by Neighbium include: 1. Society Data Management 2. Automated Billing and Collection for Societies 3. Automated Accounting for Societies 4. Helpdesk and Complaint Management 5. Document Repository 6. Polls for Gathering Members' Opinions 7. Vehicle Management System 8. Intra-Society Communication via Chat 9. Inter-Society Communication for Connected Communities 10. Notifications and Alerts System 11. Visitor and Gatekeeper Management 12. Comprehensive Reporting Capabilities 13. Staff Administration Functions 14. Organized Meeting Management 15. Integrated Payment Gateway for Transactions This extensive range of features ensures that Neighbium meets the diverse needs of housing societies effectively.

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

NPDESPro is an innovative cloud-based software tailored for stormwater management and inspections, specifically created to assist MS4s in adhering to NPDES permit obligations. Users can efficiently oversee all six minimum control measures on a single platform, which include Post-Construction, Construction, Illicit Discharges, Outfall Monitoring, Good Housekeeping in Municipal Operations, and Public Education & Outreach, along with Public Involvement & Participation, among other functions. Beyond these essential measures, NPDESPro also provides modules for MS4 Metrics and Pollution Prevention Assistance. Its robust features, such as integrated mapping, thorough reporting capabilities, streamlined communication, and customizable inspection workflows, greatly enhance the ease of achieving NPDES compliance, managing permits, and preparing annual reports for regulatory agencies. By centralizing these processes, NPDESPro not only simplifies compliance but also helps municipalities maintain environmental standards effectively.

Introducing Infizo Usage, a platform designed to revolutionize how you monitor and manage your utilities. Our solution is specifically crafted to address the distinct operational needs of your facilities, improving both utility consumption and maintenance workflows. With customized processes, you can meticulously track your utility usage to ensure it aligns with your sustainability goals while optimizing resource management for better efficiency and cost savings. Seamlessly oversee your electricity, water, and gas consumption across multiple locations through automated systems that emphasize accuracy. Furthermore, evaluate asset performance to identify high consumption areas, allowing for well-informed adjustments that enhance efficiency. Keep a close eye on utility expenses with real-time tracking, which helps you avoid exceeding budget limits. Additionally, you can organize and receive notifications for preventive maintenance tasks, guaranteeing that all assets function optimally to minimize unnecessary utility consumption. Explore in-depth reports to analyze consumption patterns and reveal potential savings opportunities, ultimately fostering a more sustainable operational framework. By integrating these robust features, Infizo Usage not only facilitates effective utility management but also supports your long-term sustainability vision, making it an invaluable tool for any organization.

Tellennium, previously referred to as telecom expense management (TEM), specializes in overseeing enterprise expenses by offering advanced technology and expertise for the efficient management of recurring telecom, mobile, and other technology expenditures. Recognized as the most popular IT solution of 2021 by AOTMP, Management of Things™ leads the charge in this sector. Our SaaS product, built on the MoT technology platform, is tailored to aid contemporary businesses in overseeing their communication network services, assets, and associated costs. This innovative solution grants TEM teams comprehensive visibility and authority over their network operations and expenditures. By streamlining automation workflows, the technology helps identify billing inaccuracies and opportunities for network optimization, ultimately resulting in significant savings in expense management for organizations. Furthermore, our MoT technology platform not only meets current TEM needs but also enhances capabilities for the 21st century, ushering in what we refer to as the Management of Things, a concept designed to adapt to the evolving landscape of enterprise resource management.

Managing several independent systems presents significant difficulties. Conventional paper-based methods are often cumbersome, require a great deal of manual effort, can become chaotic, and generally lack efficiency. GeoViewer Online consolidates various operational elements, improving the handling of work orders, asset upkeep, cost management, inventory oversight, and customer invoicing. This all-in-one solution equips managers with the tools needed to oversee every component of their business through a single platform. The ease of use offered by GeoViewer Online simplifies the daily tasks within the organization. Users can create, edit, delegate, and assess work orders, inspections, and service requests both prior to and during field operations, ensuring tasks are performed with maximum efficiency. The geo-focused interface of GeoViewer effectively showcases GIS data, allowing users to utilize existing information while also making modifications, additions, and in-depth analyses. Additionally, users can retrieve historical data along with As Built and CAD drawings linked to particular locations, assets, or work orders, thereby enriching their operational awareness. In summary, this advanced technology greatly boosts both productivity and organizational effectiveness, ultimately leading to smoother operational processes.

UnitsPro is a holistic software tool designed for the effective management of utility construction projects from their initial stages through to their final execution. By introducing a new approach, UnitsPro tackles persistent issues that have affected the industry for many years. It breaks down complex projects into smaller, manageable parts known as units, which are crucial for various aspects such as project design, invoicing, and analytical assessments. The pricing structure for these units incorporates multiple elements, including labor, equipment, and rental expenses, which facilitates a more efficient process. By using units as the basis for design, cost estimation, and project management, uncertainty is minimized, resulting in improved predictability and clarity throughout the project's lifecycle. Additionally, UnitsPro functions on a cloud-based platform, offering a remote application that serves users in both office and field settings. This arrangement guarantees that data is stored securely on a server, with robust protective measures in place between the user’s device and the UnitsPro application, ensuring the confidentiality of sensitive information. Moreover, this cutting-edge system not only enhances collaboration among teams but also instills greater assurance as they navigate their projects, ultimately leading to more successful outcomes. With its innovative features, UnitsPro paves the way for a more efficient future in utility construction management.

Effortlessly monitor greenhouse gas emissions while receiving automatic alerts and detailed reports on a daily, monthly, or annual basis, customized by meter, facility, or property portfolio. Verdafero InSights™ stands out as a cutting-edge Software-as-a-Service (SaaS) solution, providing secure oversight, analysis, and reporting across diverse utilities and accommodating property portfolios of any size. This groundbreaking platform not only excels at detecting utility leaks and theft but also uncovers opportunities for enhanced efficiency while offering forecasts of emerging trends. Moreover, InSights™ adeptly identifies potential upgrade projects that can reduce future challenges, maximize cost reductions, and boost profitability. It streamlines the automatic calculation of greenhouse gas emissions required for environmental, social, and governance (ESG) and sustainability reporting. As acknowledged frontrunners in the industry, Verdafero partners with both large corporations and smaller businesses to decrease energy consumption and expenses through improved energy efficiency strategies. Their expert engineers perform in-depth assessments of energy usage within facilities, producing comprehensive reports that highlight critical areas for enhancement. By utilizing Verdafero InSights™, organizations can not only improve their operational sustainability but also create a framework that supports long-term profitability. The commitment to innovation and efficiency sets Verdafero apart as a trusted ally in the journey toward a greener future.

Our platform empowers utility customers to improve their decision-making skills and has proven successful in significantly altering shopping behaviors on a large scale. By providing a unified platform with a variety of solutions, it requires no IT resources and allows for swift implementation within weeks, rather than months. The Enervee Score® showcases energy efficiency, effectively unlocking a previously untapped market where consumers can now make knowledgeable, energy-conscious choices. Through the Enervee Products Choice Engine®, customers are directed towards more efficient purchases, which includes an extensive database of over 10,000 products, complete with efficiency ratings, detailed cost analyses, and price comparison tools. Furthermore, the Enervee Online Store streamlines the purchase of energy-efficient products by offering Energy Saving Instant Rebates directly at the time of purchase across multiple categories. Shoppers can explore a thorough overview of products and deals from all major retailers, including those that qualify for instant rebates, all aggregated onto a single platform. A range of incentives is available, addressing the needs of low-income households, demand response initiatives, downstream opportunities, and instant rebates, ensuring that energy efficiency benefits all customers. This comprehensive approach not only promotes sustainable choices but also cultivates a more educated and savvy consumer marketplace, ultimately leading to a brighter energy future for all.

As expectations rise among investors and tenants, managing commercial real estate is becoming increasingly challenging. This complexity stems from unpredictable topline growth, a tight labor market, and fragmented adoption of technology within the CRE sector. Enertiv is ready to assist you, regardless of your current situation. We provide solutions that transition you from outdated paper-based methods to streamlined digital processes or help you integrate real-time data for ongoing monitoring and predictive insights. By utilizing Enertiv, property owners can see an average increase in net operating income of 21 cents per square foot. This improvement is achieved by lowering energy and maintenance expenses, enhancing tenant utility recoveries, and preventing expensive repairs along with other capital costs. Enertiv simplifies sensor data and detailed activities into straightforward scores ranging from 0 to 100, enabling asset managers to gain a clearer understanding of cost factors, prioritize their time and resources effectively, and comply with future reporting demands. With our support, you can navigate the complexities of the commercial real estate landscape more efficiently and effectively.

The Fluentgrid Integrated Operations Center (IOC) is a comprehensive operations intelligence platform that enhances situational awareness across organizations by integrating various operational and enterprise systems. This solution leverages IoT capabilities alongside advanced analytics to effectively identify and manage incidents through established Standard Operating Procedures (SOPs), while also forecasting and preventing potential issues. Smart cities exemplify the seamless delivery of utility services, the coordination of instruments, active citizen engagement, and the utilization of in-depth data analysis to foster ongoing advancements. To support these objectives, Fluentgrid’s City Operations Center (COC), which is built on the Actilligence platform, consolidates all urban systems and smart technologies into a unified command and control center. This integration facilitates real-time decision-making that is collaborative and well-informed, ultimately leading to improved urban management and services. Through such innovative solutions, cities can effectively respond to challenges and enhance the quality of life for their residents.

A variety of organizations, including governmental bodies, educational institutions, utility companies, and commercial enterprises, utilize Cartegraph's all-encompassing software solutions for managing assets, overseeing work orders, and optimizing space in order to improve asset supervision, track work progress, and facilitate informed financial choices. Local governments, park services, and utility providers depend on Cartegraph's cutting-edge tools to refine their asset management strategies, enhance operational productivity, and promote cost-effective expenditures. The asset management software designed for cities simplifies the process of asset inspections, ensuring that precise data is gathered throughout the entire workflow. Through the use of the Cartegraph One application, users can record their findings, upload photographs, and manage follow-up tasks while in the field, which contributes to a more integrated experience. This functionality fosters a better understanding of the asset's condition over its lifecycle, enabling strategic planning that takes into account aspects such as age, anticipated performance, and inspection outcomes to carry out timely, condition-based maintenance efforts. By employing these sophisticated features, organizations not only prolong the lifespan of their assets but also enhance resource allocation efficiency. Ultimately, this holistic approach to asset management empowers organizations to make smarter decisions and achieve greater sustainability in their operations.

Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.

Dropcountr provides powerful yet intuitive software designed for water analytics and customer engagement, compatible with any meter regardless of its brand or reading intervals. Through Dropcountr CLEAR, utility companies can analyze customer behaviors, manage water efficiency budgets for indoor and outdoor applications, swiftly address service requests, and engage with clients using modern communication tools. On the other hand, homeowners have access to Dropcountr HOME, which is a specialized customer portal that allows them to understand their water usage, compare it with their neighbors, set personal conservation targets, and benefit from crucial rebates and updates from their utility providers. This cloud-based platform not only improves data analytics but also enhances customer interaction, transforming water meter data into actionable insights that are valuable for both utility staff and their customers. By adopting preferred technologies to communicate with customers, utilities can reduce the number of service calls, automate notifications, and move towards more digital communication channels. This strategy not only fulfills customer expectations but also elevates overall satisfaction among users. Moreover, by implementing these advancements, both utilities and homeowners can collaboratively strive for more sustainable water management practices, leading to a shared commitment to preserving this vital resource for future generations. Thus, the integration of innovative technologies presents a promising future for effective water conservation efforts.

No other Home Energy Management (HEM) system allows utility users to take control of their energy usage by managing their households effectively. Homeowners can create intelligent living environments that foster energy efficiency and automatically generate savings. By providing tools for customers to manage their homes, you can help them significantly reduce their energy bills. Monitor the power consumption of every connected appliance, from light fixtures and outlets to thermostats and more. Powerley integrates effortlessly with a variety of leading smart device brands. With this, homeowners gain access to a personalized energy assistant that offers customized advice and insights. Customers can view their energy data in real-time, receive notifications about energy spikes, and track always-on consumption, among other features. Thanks to Powerley's Smart Actions capability, users can synchronize their home settings with their daily schedules. They can modify heating or lighting during specific hours, while commuting, in response to sensor prompts, or even when they're away on vacation, all of which helps maintain both energy efficiency and comfort. This forward-thinking strategy not only maximizes energy savings but also contributes to a more enjoyable and comfortable living space, ultimately enhancing the overall quality of life for homeowners.

Experience the forefront of Advanced Metering Infrastructure (AMI) with bSmart MDM, an exceptional commercial off-the-shelf meter data management solution that empowers utilities to capitalize on the benefits of smart metering technology. By seamlessly incorporating bSmart MDM with a variety of mobile and web applications, utilities can significantly improve their operational efficiency, reduce costs, enhance the accuracy of meter data, fortify revenue protection efforts, and increase customer satisfaction. Built with cutting-edge industry standards and leveraging the latest advancements in information technology, bSmart MDM utilizes the finest open-source technologies available. With BCITS's remarkable fusion of industry knowledge, practical experience, and IT expertise, bSmart MDM is meticulously designed to help utilities optimize their meter-to-cash workflows, decrease operational expenses, and recoup implementation costs more swiftly. This system addresses not only the current requirements of utilities but also strategically positions them for enduring success in a continuously changing industry environment. Moreover, its adaptability ensures that utilities can evolve alongside technological advancements, thereby maintaining a competitive edge.

BOSS811 is a cutting-edge cloud management platform tailored for the damage prevention industry. It boosts operational efficiency and lowers expenses, streamlining the excavation request process for governmental bodies and public works departments. Among its features are compliance tracking, work order management, customizable dashboards, and comprehensive reporting tools. BOSS Solutions also provides an award-winning help desk software that can be utilized in both cloud and local environments. The robust reporting capabilities include a variety of standard reports and visual representations, while users can personalize their dashboards with adaptable widgets. With mobile applications available on both iOS and Android, users and locators have the flexibility to handle locate requests, check statuses, and view reports from any location. The platform is further enhanced by sketching tools that allow users to annotate images with pertinent site data. In addition, BOSS811 operates on Amazon's servers located in the USA and features automatic scaling to meet fluctuating resource demands. This scalability guarantees that BOSS811 remains a dependable resource for users facing the challenges of a dynamic environment, ensuring they can continue to effectively manage their damage prevention tasks. Overall, BOSS811 stands out as a comprehensive solution that caters to the specific needs of its users.

The Itron Enterprise Edition (IEE) Meter Data Management System (MDMS) is distinguished as a top-tier data management solution for residential gas, water, and electric meters, along with commercial and industrial meters and IoT sensors. Our ever-evolving platform is designed to provide the flexibility, value, and functionality needed to fulfill your specific needs, regardless of deployment scale. Particularly for the larger investor-owned utility (IOU) sector, IEE MDMS functions as a highly scalable enterprise application that consolidates the collection, processing, storage, and detailed analysis of data sourced from smart devices, including device events and alarms. In contrast, IEE Essentials is specifically crafted for municipal and cooperative markets, delivering the fundamental features of our acclaimed IEE MDMS while maintaining quality and capability without incurring excessive costs. As the most widely utilized meter data management system on the globe, IEE has built an impressive installed base of over 100 customers across six continents, currently overseeing more than 45 million operational meters. This extensive adoption not only reflects the trust placed in IEE but also underscores its pivotal role in enhancing meter data management solutions on a global scale. The ongoing commitment of IEE to innovate and adapt ensures that it remains a leader in the industry, meeting the evolving demands of its diverse customer base.

Increasing visibility is crucial for enhancing the efficiency, safety, and cost-effectiveness of water systems. At Xylem, we utilize digital insights to foster a deeper comprehension of network operations, thereby boosting system performance and proactively protecting assets and communities, which ultimately ensures both continuity and resilience. By adopting these strategies, organizations can uncover substantial cost reductions while achieving remarkable efficiency and control levels. Moreover, compliance can be upheld, services fine-tuned, and incidents of flooding and overflow managed effectively. The ability to make data-driven, real-time decisions allows for more skillful management of water treatment facilities, significantly reducing associated risks. A connected enterprise strategy not only emphasizes water safety and affordability but also enhances customer access and engagement. Focusing on meter performance can lead to optimized revenue while minimizing apparent losses. Additionally, safeguarding investments becomes feasible through the identification of potential improvements and risks, facilitating a proactive stance toward future challenges. This holistic approach not only guarantees a more sustainable and resilient water management system but also fosters community trust and engagement in water-related initiatives.

We provide a holistic solution to the utility management challenges that emerging markets encounter. By ensuring you tackle uncollected payments effectively, you can also optimize your revenue collection processes. With our system, you can recover as much as 75% of your losses, experiencing immediate financial benefits once implemented. Our AI-driven real-time load management insights empower you to shape the demand curve effectively. Our diverse pricing plans cater to the various needs of your utility company. You can choose SmaaS to facilitate a smooth transition with minimal upfront costs while gaining instant access to our platform. With Pylon, you can put in place a comprehensive advanced metering infrastructure that encompasses all necessary hardware, software, and communication systems. In 2017, our founders came together, recognizing the profound challenges faced by the utility sector, and they committed themselves to tackling these issues head-on. Their efforts led to the creation of a revolutionary solution that transforms traditional water and electricity providers into efficient, interoperable, and data-driven smart utilities. This innovative strategy not only boosts operational efficiency but also enhances the ability of utilities to serve their communities more effectively while fostering sustainable growth in the sector.