List of the Top 23 Workflow Management Software for ServiceNow in 2025

ActiveBatch, developed by Redwood, serves as a comprehensive workload automation platform that effectively integrates and automates operations across essential systems such as Informatica, SAP, Oracle, and Microsoft. With features like a low-code Super REST API adapter, an intuitive drag-and-drop workflow designer, and over 100 pre-built job steps and connectors, it is suitable for on-premises, cloud, or hybrid environments. Users can easily oversee their processes and gain insights through real-time monitoring and tailored alerts sent via email or SMS, ensuring that service level agreements (SLAs) are consistently met. The platform offers exceptional scalability through Managed Smart Queues, which optimize resource allocation for high-volume workloads while minimizing overall process completion times. ActiveBatch is certified with ISO 27001 and SOC 2, Type II, employs encrypted connections, and is subject to regular evaluations by third-party testers. Additionally, users enjoy the advantages of continuous updates alongside dedicated support from our Customer Success team, who provide 24/7 assistance and on-demand training, thereby facilitating their journey to success and operational excellence. With such robust features and support, ActiveBatch significantly empowers organizations to enhance their automation capabilities.

Forms on Fire is a versatile mobile application designed for capturing and organizing information while on the go. By utilizing this app, businesses can revolutionize their operations by substituting traditional paper forms with an intuitive mobile solution that consolidates all essential documents in a single location. Additionally, the app includes features compatible with Microsoft Word and Excel, enabling users to generate visually appealing reports, utilize drag-and-drop capabilities, and seamlessly integrate various tools for enhanced functionality. Moreover, this innovative platform streamlines workflows and enhances data accuracy, making it an invaluable asset for modern enterprises.

Smartsheet stands out as a prominent provider of work management and collaborative solutions aimed at turning team interactions into successful results. By equipping organizations with a comprehensive set of tools, this platform encourages innovation, draws in new customers, and facilitates revenue expansion. Featuring a user-friendly, spreadsheet-inspired interface, Smartsheet offers an array of functionalities such as file sharing, Gantt charts, automated workflows, easy-to-navigate portals, and interactive dashboards, among many others, establishing itself as a vital asset for proficient project management. In conclusion, Smartsheet not only simplifies workflows but also significantly boosts team collaboration and productivity, ensuring that teams can achieve their goals more efficiently.

ProHance stands as a state-of-the-art platform for global operations management, utilized by leading Fortune companies to harness the full potential of their workforce. This innovative tool aids organizations in enhancing efficiency and maximizing employee utilization by delivering comprehensive insights into individual and team performance. Featuring more than 100 customizable reports, ProHance's modular SaaS-based framework allows businesses to effectively track contributions of time and effort. Clients who implement ProHance have reported impressive productivity increases ranging from 15% to 30% within just three months of adoption. With a user base exceeding 370,000 across 25 countries, ProHance is rapidly establishing itself as an essential resource for organizations striving to cultivate a connected, visible, engaged, and optimized workforce while adapting to the demands of modern business environments. The platform's continued growth and success reflect its critical role in transforming how companies manage their human capital.

ElectroNeek emerges as a pioneering Intelligent Automation Platform that is transforming business process management in organizations. The platform's primary goal is to integrate AI bots with the workflows of employees, which leads to the automation of mundane tasks and allows human resources to focus on more innovative and strategic activities. By offering a wide range of cutting-edge low-code automation tools, ElectroNeek leverages the power of RPA, IDP, AI, and GPT-4 technologies, both conversational and generative. This unique combination enhances operational efficiency and drives businesses toward greater productivity and creativity. As a result, organizations can streamline their processes while freeing up valuable human capital for higher-level thinking and problem-solving.

Nlyte Software empowers organizations to oversee their hybrid infrastructure seamlessly, encompassing everything from desktops and networks to servers and IoT devices, across various environments such as facilities, data centers, colocation, the edge, and the cloud. By leveraging Nlyte's comprehensive suite of tools for inventory, workflow, monitoring, management, and analytics, businesses can streamline their infrastructure management processes. This automation leads to significant cost savings, enhanced operational uptime, and improved adherence to compliance standards within the organization. As a result, teams are better equipped to respond to challenges and seize opportunities in their dynamic operational landscape.

PerfectApps empowers you to design fully tailored no-code solutions independently. Experts in various fields can create enterprise-grade web applications, forms, and reports in a matter of days or weeks, eliminating the lengthy coding process. With a user-friendly visual designer, you can effortlessly drag and drop ready-made components onto a canvas to construct your entire application. This no-code methodology effectively eliminates coding as an obstacle between innovative ideas and practical solutions. The advantages of this approach are significant: Accelerated Delivery. Organizations gain enhanced agility, allowing them to implement solutions more swiftly to meet essential operational requirements. The speed of no-code development is estimated to be ten times that of conventional methods (Forrester, 2019). Increased Accessibility. Subject matter experts can independently create their own web applications without programming knowledge, alleviating the strain on already busy IT departments. By 2022, the demand for application development is expected to exceed IT's ability to supply by a factor of five, as reported by Gartner. Cost Efficiency. The process of app development can be decentralized across the organization, leading to lower overall operating expenses and heightened productivity. Businesses have indicated that employing no-code app builders can lead to a remarkable 74% reduction in development costs (Forrester, 2020). Furthermore, as organizations increasingly adopt this innovative approach, the potential for streamlined operations and enhanced collaboration grows exponentially.

Embrace enterprise agile management to unify and empower every level of your organization, enabling the creation and delivery of exceptional software. This framework is meticulously crafted to facilitate agile and lean software development from the very beginning. It allows for seamless scalability across various projects, workspaces, portfolios, locations, and teams. Enhance your decision-making processes through automated insights that span your entire software lifecycle. Foster collaboration among team members throughout the organization, as agility harnesses the expertise, processes, tools, and skills of your workforce. This approach can be implemented across your enterprise to engage stakeholders effectively, identify both business and product challenges, and elevate the quality of your software. Supporting methodologies such as Scrum, Kanban, XP, and SAFe® hybrid development, agility simplifies planning, tracking, and reporting for all teams, programs, portfolios, and the organization as a whole. Ultimately, adopting this mindset not only streamlines operations but also cultivates a culture of continuous improvement and adaptive learning.

The Nintex Process Platform serves enterprise organizations globally to streamline, oversee, and enhance their business processes. It boasts features like process mapping, workflow automation, and document creation, alongside mobile applications, process intelligence, and customizable forms—all facilitated through an intuitive drag-and-drop designer. The latest iteration, Nintex Workflow Cloud, significantly propels organizations toward digital transformation. Empower your operations and IT teams, process analysts, business analysts, and power users by harnessing The Power of Process™. This platform enables the digitization of forms, workflows, and other critical components, making it the most extensive solution available for automation and process management. Nintex simplifies the journey to optimize and automate business processes, ensuring efficiency at every step. With its comprehensive tools, organizations can adapt to changing demands seamlessly.

Planview AdaptiveWork, which was formerly known as Clarizen, provides PMOs and professional services teams of all sizes with the ability to gain immediate insight into their operations, optimize workflows, proactively manage risks, and improve overall business performance. By aligning with the strategic goals of the organization, teams can enhance workforce productivity, ensuring that their efforts are focused on executing the most essential tasks in a timely manner. The platform enables effective tracking, management, and prioritization of work requests, ensuring that each request is equipped with all the essential details for execution. Additionally, its seamless bi-directional integration with CRM systems, coupled with custom triggers, allows for the effortless capture of opportunity details, which is vital for planning client projects. Furthermore, the platform automates and regulates the different phases of the request lifecycle, such as submission, scoring, prioritization, routing, and approval, making the transition from requests to actionable projects, tasks, or work items much smoother. This all-encompassing strategy not only enhances operational efficiency but also promotes a culture of accountability and transparency throughout the organization, ultimately leading to better decision-making and project outcomes. By leveraging these capabilities, teams can adapt more readily to changes and challenges in the business environment.

formsflow.ai is a versatile Low Code Platform designed to enable the rapid creation of forms, approval workflows, and automation solutions. Regardless of your preferred application development method—be it no-code, low-code, or pro-code—formsflow.ai accommodates each approach, allowing seamless transitions between them, making it a versatile choice for developers, business technologists, and end-users alike. With formsflow.ai, you can effortlessly create form and workflow applications by leveraging AI-powered development through Flow-E, the AI assistant, along with intuitive drag-and-drop features and scripting capabilities. Key features of formsflow.ai include: - Both SaaS and on-premise deployment options. - A tiered structure offering progressive product packages. - Flexible usage-based pricing without limitations on user seat numbers. - Support for multi-tenancy. - Options for form bundling. Delving into its architecture: - It boasts robust workflow and decision-making engines that allow for intricate customization and scalability of workflows. - An integration module that facilitates native connections to thousands of applications. - Additionally, it includes a top-notch identity management system, with the option to integrate your own module if desired. This comprehensive platform is engineered to meet the diverse needs of organizations looking to streamline their processes and enhance productivity.

Dell Boomi AtomSphere provides an efficient way to integrate different business applications with ease. As a multi-tenant integration platform as a service (iPaaS) that operates on a single-instance model, it offers a wide range of features that significantly improve the speed of integration and simplify management for organizations and their teams. The platform's visual design interface, combined with strong performance capabilities, ensures both scalability and high availability, effectively addressing all needs associated with application integration. With this cutting-edge platform, companies can effortlessly link their software systems while enhancing overall operational efficiency, making it an invaluable tool for modern businesses. Furthermore, Boomi AtomSphere also supports a variety of integration scenarios, adapting to the diverse needs of various industries.

Craft intricate automations at incredible speed, removing the burden of managing APIs. The long hours spent untangling scripts are now a thing of the past. By harnessing JavaScript, you gain improved flexibility while the user-friendly interface takes care of the rest. n8n allows you to create versatile workflows that focus on thorough data integration. Furthermore, with readily available templates and an easy-to-use interface, even those with less technical knowledge can engage and collaborate effectively within the team. Unlike many other platforms, complexity will not stifle your creativity; you can bring to life any concept your mind envisions—without the stress of financial constraints. Effortlessly link APIs using no-code methods for straightforward task automation, or explore vanilla JavaScript for more complex data handling. You have the capability to establish various triggers, diverge, combine workflows, and even pause actions to wait for external events. Engage with any API or service through tailored HTTP requests, while also protecting your live workflows by keeping distinct development and production environments with separate authentication keys. Embrace the limitless possibilities for innovation, and enjoy the satisfaction of realizing your unique ideas without barriers. The platform encourages exploration and experimentation, paving the way for groundbreaking solutions.

Hooper provides a comprehensive data orchestration solution that allows for effective management of distributed information across an organization. Its hyper-automation and low-code platform guarantee that the right information is delivered to the right people at precisely the right time. With the Rapid App Development (RAD) approach, Hooper enables users to implement various strategies and processes while designing workflows through an easy-to-use drag-and-drop interface. This empowers teams to manage their projects efficiently while integrating legacy systems seamlessly, resulting in enhanced agility and smooth operations. Hooper makes it effortless to create solutions tailored to your specific needs; even if you're building a complex sales management system or a simple registration portal, no coding skills are necessary. This visual development platform opens the door for anyone to generate applications and solutions without writing any code. Onboarding is quick and simple with e-invites, and a highly customizable privilege control system allows for detailed management of visibility and interactions. By utilizing these features, organizations can significantly improve collaboration among team members and further refine their processes for greater efficiency. Ultimately, Hooper transforms the way businesses operate, making innovation accessible to all.

Capacity is the world's pioneering Work Automation Platform that leverages artificial intelligence to streamline support services for both customers and employees alike. This innovative platform continuously learns from your organization and its interactions, enabling it to automate helpdesk processes and decision-making in real-time. Among its numerous advantages, Capacity helps to lower expenses while simultaneously boosting revenue. The advanced helpdesk system facilitates a seamless transition from tier-0 support to tier-1, effectively minimizing the resources spent on repetitive inquiries. Moreover, it significantly enhances employee engagement. With the constant barrage of emails, phone calls, and tickets, your team can benefit from instant access to a centralized knowledge base, allowing them to focus on strategic objectives and tasks that require higher-level cognitive skills. Additionally, customer satisfaction sees marked improvement. With a multitude of questions from clients, providing them with instant responses around the clock elevates their experience and meets their expectations. Thus, Capacity not only optimizes support but also fosters a more efficient and content workforce.

SpiceX serves as a powerful tool that allows organizations to unify various client data sources and workflows, ultimately enhancing customer service quality. Recognizing that our clients are our most significant asset, we offer a low-code platform designed for seamless data integration, case management, and workflow optimization. This platform excels in transforming the customer journey by consolidating data from diverse sources into a single user-friendly interface. Consequently, users can access the necessary information at the appropriate moment, drawn from the ideal systems. With the ability to present multiple data streams in a cohesive view, the platform also facilitates data writing to numerous connected systems. By integrating top-tier applications tailored to specific functions, businesses can create a customized platform that meets their unique needs. Rather than attempting to apply a generic approach to business processes, organizations can leverage each application for its intended purpose, thereby optimizing efficiency. Furthermore, an additional layer of security can be implemented by controlling access to sensitive systems, ensuring that only authorized personnel can view critical information. This strategic approach not only bolsters security but also enhances overall operational effectiveness.

Quickwork serves as a versatile platform for businesses to design both straightforward and intricate workflows with ease. It enables organizations to develop and publish secure APIs while facilitating seamless conversational exchanges among employees, customers, and partners, thereby enhancing the overall user experience. As a comprehensive solution, Quickwork equips users with the necessary tools and services to construct robust and scalable integrations. The platform includes features like serverless APIs and interactive conversational experiences. Users can simply drag and drop applications to forge impactful integrations, eliminating the need for any coding expertise. With access to thousands of applications spanning business, consumer needs, analytics, messaging, and IoT, Quickwork empowers extensive customization. Its API Management feature allows for the effortless conversion of any workflow into a REST API with just one click. Furthermore, the serverless infrastructure ensures that your APIs can be scaled both elastically and securely. Additionally, Quickwork facilitates the creation and management of real-time messaging and conversational workflows that engage multiple channels, integrating human agents, IoT devices, and chatbots to provide comprehensive solutions. This holistic approach not only simplifies operations but also fosters enhanced connectivity and efficiency across various business functions.

Create essential service workflows that start with a request, aiming to enhance efficiency, refine procedures, and automate wherever possible. Our approach provides the necessary framework and infrastructure to build workflows that prioritize human needs while seamlessly integrating technology with organizational processes. Develop modern, digital self-service options for your team members and stakeholders to improve their overall experience. Collect, validate, and securely store data for effective use and distribution across your workflows. Simplify and align processes that meet human-centric requirements. Enable connections with various systems to quickly share, retrieve, or transmit vital information. Ensure robust encryption for data both at rest and during transmission, alongside adaptable, attribute-based access controls. Our intuitive framework empowers developers to visualize, create, and improve their designs using easy drag-and-drop functionalities, while a flexible authentication model accommodates diverse sign-in preferences. This comprehensive strategy not only meets operational needs but also encourages innovation and responsiveness to evolving demands, ultimately leading to a more agile organizational environment. In embracing these practices, organizations can foster a culture of continuous improvement and adaptability.

Kindo has arrived, ushering in a new era of work that will change the landscape forever. With just a few clicks, users can easily connect to any AI model, integrate it with their existing applications seamlessly, and automate tedious tasks through streamlined workflows. This groundbreaking platform empowers you to focus on the most fulfilling aspects of your role, lifting the weight of monotonous responsibilities off your shoulders. As the pioneering self-service AI platform, Kindo securely connects OpenAI's ChatGPT, Google Bard, Cohere Claude, or any chosen AI model to your organization's data while ensuring privacy is upheld. Boost your efficiency with effortless AI-driven search functionalities, link to over 200 SaaS applications, and create no-code workflows powered by AI without any hassle. By posing questions about your data, you can obtain instant responses, freeing you from the tedious process of combing through endless spreadsheets or wikis—Kindo adeptly integrates AI tools into your existing applications to address your most urgent queries. With Kindo, you're not merely working with greater efficiency; you're fundamentally transforming your entire method of managing tasks and retrieving information. This shift not only enhances productivity but also fosters a more innovative and dynamic work environment.

Unlock the potential of hyper-automation on a grand scale through intuitive no-code solutions and AI-generated workflows. With access to an extraordinary integration library, you'll find every necessary tool at your fingertips. Choose the service you need from this library, and immediately begin automating your workflows. You can easily set up and launch your initial workflows in just a few minutes. Should you need help, you can rely on pre-made templates, consult the AI assistant, or explore the resources at the Mindflow excellence center. By simply inputting your requirements in clear text, Mindflow takes care of the rest with remarkable efficiency. Create workflows that cater specifically to your technological landscape based on any input you provide. Mindflow allows you to generate AI-driven workflows ready to handle any situation, drastically reducing development time. This platform transforms enterprise automation with its wide array of integrations, making it simple to add any new tool to your setup in just minutes, thus breaking free from the constraints of traditional integration techniques. You can also seamlessly link and manage your entire technology stack, no matter which tools you decide to implement, resulting in a smoother operational process. This capability ensures that your business remains agile and responsive to changing needs, ultimately driving enhanced productivity and innovation.

Enhance your operational efficiency by unifying disparate systems and removing data silos, allowing your teams to design advanced applications, automate workflows, and build effective data pipelines. In just minutes, you can streamline complex business processes across multiple applications. Creating and deploying both customer-facing and internal applications becomes a straightforward task. Utilize a vast array of pre-built, feature-rich components to enrich your projects. Maintain enterprise-level security and governance while taking advantage of comprehensive debugging and change management features. Speed up the development of enterprise-grade applications by a factor of ten without requiring any coding. Employ reliable functionality, such as caching, rate limiting, and circuit breakers, to ensure consistent performance. Use the connector SDK to create custom integrations in under a day, enabling smooth connections between various systems. Facilitate real-time data replication from any source to your target systems, simplifying data transfer between applications, data warehouses, or data lakes. Furthermore, implement preload transformations and automated schema mapping to enhance your data handling processes. This strategic approach empowers your organization to tackle challenges with greater agility and effectiveness, ultimately driving success in a competitive landscape.

Hornbill Platform offers a comprehensive solution to enhance and digitize your organization's operations via a set of integrated, user-friendly applications designed for enterprises. Embracing digital technology significantly boosts business financial performance and drives the vital trend of Digital Transformation, which is crucial for modern organizations. By leveraging Hornbill's platform and tools, you can effectively embark on this transformative journey. Each application is designed to align with the unique requirements of your business processes while functioning within a cohesive technological ecosystem that boasts a unified data model and full integration. Users in the business realm can easily automate workflows across different departments without any coding, eliminating the reliance on expensive consulting services or complex technical initiatives to start realizing benefits. A key element of any digital transformation strategy is the flexible workflow automation feature, which allows intricate business processes to be depicted visually, making it accessible for users without coding expertise or specialized technical training. This forward-thinking method enables organizations to swiftly adapt to evolving market conditions while enhancing their operational effectiveness and overall agility. Ultimately, Hornbill empowers businesses to not only keep pace with changes but also thrive in a competitive landscape.

The CAP Platform is a cutting-edge application platform designed for enterprise use, operating on a ‘no code/low code’ framework. It allows users to effortlessly blend pre-built, customizable workflows with the flexibility to tailor applications to specific needs. Within the CAP Platform, users can choose from three unique product editions: CAP Procurement, CAP2AM, and CAP Workflow. CAP Procurement is an Adaptable Process Management Suite specifically crafted for procurement teams, aimed at boosting workflow efficiency and enhancing collaboration with suppliers and business partners, which in turn improves compliance and spending control. On the other hand, CAP2AM serves as an Identity & Access Management Suite targeted at IT, HR, and business leaders, designed to simplify the onboarding and offboarding of employees, enhancing user experience, productivity, and compliance. Lastly, CAP Workflow provides a flexible application environment that supports the creation of process management applications adaptable across various sectors and departments. Collectively, these elements position the CAP Platform as a holistic solution for organizations eager to refine their operational workflows and drive greater efficiency across their operations. This comprehensive approach not only addresses immediate workflow challenges but also supports long-term strategic goals.