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What is AD Lab?

Leverage the divide and conquer methodology of AD Lab to efficiently handle substantial data collections. This sophisticated tool equips users to process a diverse array of data types and perform multiple analyses concurrently in a collaborative and scalable environment. AD Lab is distinguished by its capacity for distributed processing, allowing investigators to utilize additional hardware resources, which considerably accelerates case processing and resolution times. Individual laboratories can see a notable boost in their efficiency through the four-worker distributed processing engines (DPEs) available with FTK®, while organizations working with vast data sets or those that require collaboration with attorneys, HR, or other partners are encouraged to adopt AD Lab. As an all-encompassing investigative platform, AD Lab features powerful web-based review tools and enhanced DPE functionalities (up to 16 with the 6.2 update), all supported by a centralized processing farm and database architecture. This combination not only improves the operational effectiveness of investigative teams but also promotes smooth collaboration among various stakeholders involved in the case, ensuring that everyone stays informed and aligned throughout the investigation process. Ultimately, utilizing AD Lab can revolutionize how data is managed and analyzed in complex investigations.

What is ACI Case Manager?

No matter if a fraud incident is genuine or incorrectly identified, the approach banks take in managing customer experiences is crucial. It is vital to provide your fraud investigation team with a well-rounded set of tools to address any obstacles while keeping customer satisfaction at the forefront. Analysts should be equipped to assist customers effectively and comprehensively when verifying instances of fraud. Streamlining case creation processes by utilizing account and contact details from ACI Fraud Management is essential. Moreover, enhancing communication with customers can be achieved by using customizable templates that integrate dynamic data selections. Centralizing case information enables flexible searching and the ability to append data as needed. Adjusting the workflow for fraud analysts can simplify case management, which in turn accelerates the processing times of cases within the organization. The incorporation of dynamic data enrichment, along with visual displays and structured workflows, helps establish guided procedures, integrated prompts, and resources that can assist investigators throughout their research and decision-making phases. Consequently, this strategic approach not only boosts operational efficiency but also cultivates a more favorable customer experience when dealing with fraudulent activities. Ultimately, prioritizing both effective fraud management and customer service can lead to lasting trust between banks and their clients.

Media

Media

Integrations Supported

AD Enterprise
Amazon Web Services (AWS)
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Brainspace
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
LTU Visual Search API
MOBILedit!
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Quin-C
Relativity
SecureDoc CloudVM

Integrations Supported

AD Enterprise
Amazon Web Services (AWS)
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Brainspace
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
LTU Visual Search API
MOBILedit!
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Quin-C
Relativity
SecureDoc CloudVM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AccessData

Date Founded

1987

Company Location

United States

Company Website

accessdata.com/products-services/ad-lab

Company Facts

Organization Name

ACI Worldwide

Date Founded

1975

Company Location

United States

Company Website

www.aciworldwide.com/solutions/case-manager

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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