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What is ALEN?

ALEN is dedicated to assisting your agency, whether you need CAD, RMS, eCitation, secure data sharing, or access to court and NCIC databases. Our adaptable pay-as-you-go software service allows you to access essential tools from anywhere, alleviating concerns regarding uptime, malware risks, or disaster recovery challenges. Should you feel overwhelmed by technology or stuck with an unsatisfactory vendor, we are here to help! Our aim is to provide agencies of all sizes and types with secure, affordable, and effective solutions that utilize the latest technological innovations. By collaborating with us, you can leverage real-time data collaboration, accelerate data-driven decision-making, and improve officer safety. The synergy of our state-of-the-art technology, reliable network, and outstanding customer support has made us the go-to choice for many law enforcement agencies. Furthermore, our cloud-based Records Management Solution (RMS) allows departments to manage their cases, records, documents, and related activities efficiently and seamlessly. Together, let us transform the functioning of your agency, fostering a safer community and empowering officers to perform their duties more effectively. Your agency deserves the best tools available to ensure both efficiency and safety in every operation.

What is 365 RMS?

Create thorough reports with minimal effort by utilizing an AI-powered report assembly system combined with patented workflows. The platform integrates data from CAD and NCIC into reports, arrests, and other documents seamlessly. It ensures that reports are automatically validated against NIBRS standards alongside state and local reporting requirements. Furthermore, an integrated wizard swiftly addresses any discrepancies in report validation. The system allows for the electronic submission of both NIBRS and state IBR reports. Unlike traditional web applications, 365 Labs RMS operates reliably even without internet access or when disconnected from the network. Users are empowered to generate new reports or search for existing records and individuals with ease. Additionally, multimedia elements such as photos, videos, and voice recordings can be automatically included in reports for greater context. The secure HyperView web portals grant access to records for officers, records staff, prosecutors, and authorized public safety partners across various devices, including desktops, laptops, and mobile phones. Additionally, the platform employs AI-driven scheduling through predictive modeling to enhance operational efficiency. It also features self-service analytics, customizable data connectors, and a direct integration with MS Excel to facilitate streamlined data management. This all-encompassing system significantly boosts both the speed and accuracy of the reporting process, making it an invaluable asset for any organization. By leveraging advanced technology, the platform not only optimizes workflows but also empowers users to focus on critical tasks.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

Microsoft Excel

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ALEN

Date Founded

2011

Company Location

United States

Company Website

www.alen-usa.com

Company Facts

Organization Name

365Labs

Date Founded

2001

Company Location

United States

Company Website

www.365labs.com/law-enforcement/records-management/lp-365rms/

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management Integration
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management

Categories and Features

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