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Ratings and Reviews 0 Ratings
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What is Access Abacus?
Access Abacus serves as an all-encompassing software platform designed for financial management in the realm of social care, specifically aimed at local governments and social care organizations, effectively centralizing and automating critical financial processes associated with social care services. The software provides user-friendly workflows and comprehensive financial reporting, simplifies tasks such as invoicing, billing, payments to providers, credit control, and management of debts, while promoting a paperless environment and facilitating real-time tracking of activities, which enables teams to stay informed and quickly respond to any changes. It is uniquely designed to seamlessly integrate with social care case management systems like Mosaic as well as corporate ledger applications, creating a cohesive financial management ecosystem that significantly reduces the necessity for manual administrative tasks, thus allowing for notable cost savings and enabling staff to focus more on providing direct care. Furthermore, Abacus includes features that help organizations stay ahead of legislative changes and compliance obligations, ensuring they consistently meet current regulations. This robust integration and automation not only boost operational efficiency but also enhance the quality of service delivery in the social care sector, ultimately benefiting both organizations and the individuals they support. As a result, Access Abacus stands out as an indispensable tool for fostering better financial health and operational effectiveness in social care environments.
What is AbacusCloud?
AbacusCloud is a powerful platform designed for voice over IP (VoIP), unified communications (UC), call center functions, voice recording, and SIP trunking, primarily aimed at medium to large enterprises. Engineered for scalability, reliability, and geographic redundancy, this platform meets the rigorous demands of expanding businesses. By partnering with leading service providers, data centers, and Tier 1 carriers, AbacusCloud guarantees integration with top-quality session border controllers and SIP endpoints. Its compatibility with a wide range of desk phones, softphones, and mobile devices allows for advanced voice, video, and wireless capabilities that are accessible from virtually anywhere. The transition to VoIP is exceptionally easy with AbacusCloud, as it offers seamless connections between different offices and mobile employees on a global scale, all while remaining budget-friendly and modular. Furthermore, AbacusGroup enriches the experience by delivering a comprehensive suite of omnichannel services that ensure a consistent user experience across various devices, making it especially fitting for today’s workforce that thrives in a cloud-based and mobile-centric environment. This focus on user experience and adaptability further empowers businesses to adjust to the evolving requirements of their teams promptly and effectively. In doing so, AbacusCloud not only enhances operational efficiency but also fosters collaboration regardless of geographic barriers.
Integrations Supported
Access Mosaic
CareLineLive
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
The Access Group
Date Founded
1991
Company Location
United Kingdom
Company Website
www.theaccessgroup.com/en-gb/products/abacus/
Company Facts
Organization Name
AbacusGroup
Company Location
United States
Company Website
abacusgroup.com/products/
Categories and Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration