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What is Aiello Voice Assistant?

The Aiello Voice Assistant (AVA) serves as an all-encompassing AI Concierge designed to revolutionize the hospitality sector. Utilizing the capacity for natural voice communication, AVA allows guests to effortlessly control room devices, submit service requests, and access information. More than just a basic assistant, it functions as a strategic engagement tool that boosts revenue by effectively highlighting hotel amenities to visitors. Beyond its user-friendly features, AVA also champions sustainability by substituting conventional paper guides with an eco-friendly digital version. By reducing the number of inquiries directed at the front desk and seamlessly integrating with hotel management systems, AVA enhances operational efficiency while providing a streamlined, modern experience for travelers worldwide. This cutting-edge solution not only meets contemporary expectations but also emphasizes a commitment to environmental stewardship, ensuring a positive impact on both guests and the planet. Furthermore, AVA exemplifies how technology can create a more personalized and engaging atmosphere in hospitality settings.

What is ALICE?

Equip hotel personnel to concentrate on their most impactful roles while enhancing operational efficiency. ALICE acts as an all-encompassing platform that streamlines workflows and communication, thereby improving both productivity and the guest experience. By integrating, monitoring, and optimizing all teams and their tasks within a unified interface, the platform facilitates efficient task assignments and management oversight. This leads to greater clarity and understanding of hotel operations, paving the way for well-informed decision-making that optimizes management strategies. Gain access to actionable insights that promote accountability among staff members and various departments within the hotel. This operational management solution not only bolsters communication and task coordination but also elevates overall guest satisfaction, encapsulated within a single, powerful tool. Moreover, employing such a platform encourages a more harmonious work environment, ultimately resulting in enhanced experiences for both staff and guests. As a result, the hotel can achieve a higher level of service that distinguishes it in a competitive industry.

Media

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Media

Integrations Supported

Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
INTELITY
Innspire
WebRezPro

Integrations Supported

Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
INTELITY
Innspire
WebRezPro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aiello

Date Founded

2018

Company Location

Taiwan

Company Website

aiello.ai/

Company Facts

Organization Name

Actabl

Date Founded

2022

Company Location

United States

Company Website

actabl.com/alice/

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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