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What is Airia?

Airia’s enterprise AI orchestration platform seamlessly integrates with existing systems and data sources, featuring a no-code agent builder that facilitates rapid prototyping. It incorporates pre-built connectors for streamlined data integration, alongside intelligent AI operations that boost both performance and cost-effectiveness through smart routing and centralized lifecycle management. The platform prioritizes enterprise-grade security and governance, offering thorough audit functionalities and responsible AI guardrails. Its model-agnostic and vendor-neutral approach provides versatile deployment options across shared or dedicated cloud, private cloud, and on-premises configurations. This adaptability empowers users of all technical backgrounds to create, deploy, and manage secure AI agents on a large scale, eliminating the need for complex installations or migrations. With its intuitive interface and integrated platform, Airia transforms workflows in multiple departments, including engineering, IT, finance, legal, marketing, sales, and support, allowing organizations to confidently and compliantly advance their AI strategies. Furthermore, this all-encompassing solution equips businesses to fully leverage the capabilities of AI while optimizing operations and maintaining robust security measures. In this way, Airia not only enhances productivity but also fosters innovation across organizational landscapes.

What is Salesforce Agentforce?

The collaboration between humans and AI Agents leads to improved customer satisfaction. You can design and implement autonomous AI agents that provide continuous support to both your workforce and clients at any time. An Agentforce Agent functions independently as a specialized application, offering ongoing assistance to both employees and customers. These agents are equipped with the necessary business intelligence to execute tasks effectively in accordance with their assigned roles. Agentforce Service Agents engage with customers around the clock through various communication channels, utilizing natural language to facilitate interactions. They are adept at swiftly and accurately addressing inquiries, using reliable data to inform their responses. Setting up your Service Agent is quick and easy, thanks to pre-designed templates or customizable low-code options, and you can also implement stringent security measures while designating specific instances for human intervention. Agentforce Sales Development Representatives (SDRs) autonomously handle product inquiries, manage a variety of tasks, and coordinate meetings for your sales team. They deliver accurate responses based on your business's data while emphasizing an enhanced customer journey. This integration not only optimizes workflow but also allows your team to concentrate on more intricate issues, ultimately fostering a more innovative and efficient work environment. In doing so, your organization can achieve greater agility and responsiveness in meeting evolving customer needs.

Media

Media

Integrations Supported

Salesforce
Adobe Acrobat
Asana
CloudKit
CollectXpert
Gearset
Greenhouse
Jira
Microsoft Azure
Microsoft Excel
Microsoft Office 2024
Microsoft Teams
Microsoft Word
OpenAI
Salesforce Einstein
Salesforce Marketing Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Personalization
Snowflake
WordPress

Integrations Supported

Salesforce
Adobe Acrobat
Asana
CloudKit
CollectXpert
Gearset
Greenhouse
Jira
Microsoft Azure
Microsoft Excel
Microsoft Office 2024
Microsoft Teams
Microsoft Word
OpenAI
Salesforce Einstein
Salesforce Marketing Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Personalization
Snowflake
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Airia

Date Founded

2023

Company Location

United States

Company Website

airia.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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