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What is Aithent?

Both large and small organizations turn to Aithent for its expertise and solutions to tackle their operational challenges while achieving their digital transformation goals. By optimizing operational processes, Aithent is instrumental in mitigating risks associated with fraud, anti-money laundering, and a range of disputes. The company's innovative use of technology has led to marked improvements in efficiency and overall performance. A notable tool, the Aithent Dispute Manager, ensures a standardized investigation process across various branches and call centers, thereby protecting your institution's brand reputation no matter the location. This cohesive strategy not only enhances operational flow but also strengthens the trust of clients and stakeholders, fostering a more reliable business environment. As a result, organizations using Aithent can navigate complexities with greater confidence and agility.

What is AB Handshake?

AB Handshake represents a groundbreaking advancement for telecom service providers by effectively combating fraud related to both outbound and inbound voice communications. This innovative system facilitates a thorough interaction among operators to verify each call, guaranteeing complete accuracy without any false positives. Each time a call is established, the Call Registry promptly receives the relevant call details. Prior to the commencement of the actual conversation, a validation request is dispatched to the terminating network, ensuring that verification occurs seamlessly. The implementation of cross-validation enables the detection of any potential tampering by juxtaposing call information from various networks. Notably, call registries do not necessitate extra investment and can operate on commonly available hardware. The solution is integrated within the security perimeter of the operator, aligning with all security protocols and regulations concerning personal data processing. This innovative approach not only protects against fraudulent activities but also mitigates risks associated with unauthorized access to a business's PBX phone system, where individuals can exploit the system to make costly international calls at the organization's expense. Consequently, the AB Handshake solution significantly enhances the security and integrity of telecommunications for service providers.

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aithent

Date Founded

1991

Company Location

United States

Company Website

www.aithent.com

Company Facts

Organization Name

AB Handshake

Date Founded

2020

Company Location

United States

Company Website

abhandshake.com

Categories and Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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