Alchemer
4.3 out of 5 starsRatings and Reviews 7 Ratings
Ratings and Reviews 0 Ratings
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What is Alchemer?
Alchemer is the perfect solution for businesses seeking customer, market, and employee feedback, particularly for those that have moved beyond SurveyMonkey or wish to avoid the high costs and complexities associated with Qualtrics. With the Alchemer Platform, you can efficiently and effectively close the feedback loop with both customers and employees, making it the fastest and simplest choice available. By utilizing Alchemer Survey and Alchemer Mobile to gather valuable insights, you can seamlessly integrate these responses into your operations through Alchemer Workflow, ensuring that no feedback goes unaddressed. This comprehensive approach not only enhances engagement but also drives meaningful improvements across your organization.
What is Affiniv?
Affiniv is a platform dedicated to improving customer experiences by allowing businesses to collect key metrics like NPS, CSAT, and overall feedback, while harnessing AI technology to analyze this information and generate valuable insights for growth.
Our solution empowers users to effortlessly create surveys and distribute them through multiple channels, such as Email, WhatsApp, and Web-Embed, and then assess the feedback using our sophisticated AI-powered dashboard. Organizations utilize these insights to improve their existing products, innovate new ideas, and turn disgruntled customers into enthusiastic supporters.
What sets Affiniv apart is its cost-effectiveness, intuitive design, and tailored onboarding assistance. As a self-funded SaaS company, we are committed to delivering an exceptional product that focuses on enhancing the customer experience for our diverse global clientele, ensuring every interaction is a step towards their success. Moreover, we strive to foster enduring relationships between brands and their customers, creating a positive cycle of engagement and loyalty.
Media
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Integrations Supported
HubSpot CRM
HubSpot Customer Platform
Salesforce
APIANT
ActiveCampaign
Advantage CSP
Constant Contact Lead Gen & CRM
Facebook
Flow XO
Google Analytics
Integrations Supported
HubSpot CRM
HubSpot Customer Platform
Salesforce
API Availability
API Availability
Has API
Pricing Information
Individuals
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month
Team and Enterprise - custom pricing
Free Version
Free Trial Offered?
Pricing Information
$99
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Alchemer
Date Founded
2006
Company Location
United States
Company Website
www.alchemer.com
Company Facts
Organization Name
Affiniv
Date Founded
2021
Company Location
United States
Company Website
affiniv.com
Categories and Features
Customer Experience
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Mobile App Optimization
Not specified
NPS
Not specified
Online Quiz Makers
Not specified
SMS Survey
Survey Builder
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
Customer Experience
Not specified
Employee Survey
Not specified
NPS
Not specified
Survey
Not specified