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What is Aline?

The Aline senior living operating system integrates all operational and resident data, delivering actionable insights that enhance performance, all through a single, comprehensive platform. Tailored specifically for senior living, the Aline suite encompasses a wide range of features including CRM, marketing automation, a contact center, leasing, billing and payments, care and medication management, quality assurance, accounting, and business intelligence tools. This system effectively links your personnel, essential operations, and existing technology solutions to facilitate a streamlined data journey that improves every workflow. Built with user-friendliness in mind, Aline ensures that your team will actively engage with it. By leveraging Aline, you can achieve greater efficiency, enhanced visibility, and improved management of various senior living environments such as assisted living, memory care, independent living, and post-acute care facilities. Performance metrics can be represented in multiple formats, ranging from executive dashboards to leaderboards and trend graphs, all allowing for quick drill-downs for more detailed analysis. Additionally, mobile applications are available for resident care, engagement, and incident reporting, making it easier for staff to manage day-to-day activities. Partnering with Aline also offers access to both on-demand and in-person training, as well as dedicated onboarding and customer success teams committed to ensuring that you maximize the benefits of the system. This support structure is designed to help your organization thrive in the competitive senior living landscape.

What is Aline?

Aline is an innovative VoIP phone solution tailored for contemporary enterprises. Our cloud-powered platform is fully current and free from unexpected charges. We enhance and support communication across all tiers of your organization, including remote workers. Aline effortlessly integrates with numerous widely-used CRMs and customer support applications, boosting overall efficiency. With over 40 features and capabilities, teams can engage anytime and on any device through voice calls, team messaging, and collaborative tools, ensuring seamless interactions. This flexibility enables businesses to adapt to their unique communication needs in a rapidly evolving digital landscape.

Media

Media

Integrations Supported

AIVA
Active Directory
ActiveDEMAND
Docusign
Further
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
NowCerts
Pipedrive
RealPage
ResiDex
Sage Intacct
Salesforce
Sugar Sell
SuiteCRM
Vtiger CRM
Zendesk
Zoho Analytics
Zoopla

Integrations Supported

AIVA
Active Directory
ActiveDEMAND
Docusign
Further
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
NowCerts
Pipedrive
RealPage
ResiDex
Sage Intacct
Salesforce
Sugar Sell
SuiteCRM
Vtiger CRM
Zendesk
Zoho Analytics
Zoopla

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$24.99/mo
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aline

Company Location

United States

Company Website

alineops.com/

Company Facts

Organization Name

Aline Phone Systems

Date Founded

2019

Company Location

United States

Company Website

www.alinevoice.com

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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