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What is Alinity?

Alinity is a purpose-built, cloud-based platform developed exclusively for professional regulatory organizations. It centralizes and simplifies all core operations—license management, complaints and investigations, quality assurance, continuing competence, and exam coordination—into one fully integrated system. The platform is highly configurable, allowing regulators to tailor application and renewal workflows, set rules for eligibility, and enable document uploads, declarations, and payments through secure registrant portals. Renewal processes are streamlined with automated validations and real-time decision support, reducing manual review and improving turnaround times. Alinity's complaints and discipline functionality provides structured tools to manage case progression—from intake and triage through to investigation, committee involvement, and resolution—while maintaining full visibility and documentation at every step. Built-in continuing competence tools support reflective practice, learning plans, audits, and peer feedback, ensuring ongoing compliance and professional growth. Committee and staff portals provide secure, role-based access for reviews, voting, and documentation. Robust financial tools are integrated for fee processing, batch invoicing, refunds, and financial reconciliation. Real-time dashboards, custom reports, and analytics give leadership and staff critical insight into operational performance and compliance trends. Trusted by over 60 regulatory bodies across Canada, Alinity offers regular updates, built-in security, and responsive support. As regulatory needs evolve, Alinity continues to adapt—ensuring your organization stays efficient, transparent, and focused on public protection.

What is Aline?

The Aline senior living operating system integrates all operational and resident data, delivering actionable insights that enhance performance, all through a single, comprehensive platform. Tailored specifically for senior living, the Aline suite encompasses a wide range of features including CRM, marketing automation, a contact center, leasing, billing and payments, care and medication management, quality assurance, accounting, and business intelligence tools. This system effectively links your personnel, essential operations, and existing technology solutions to facilitate a streamlined data journey that improves every workflow. Built with user-friendliness in mind, Aline ensures that your team will actively engage with it. By leveraging Aline, you can achieve greater efficiency, enhanced visibility, and improved management of various senior living environments such as assisted living, memory care, independent living, and post-acute care facilities. Performance metrics can be represented in multiple formats, ranging from executive dashboards to leaderboards and trend graphs, all allowing for quick drill-downs for more detailed analysis. Additionally, mobile applications are available for resident care, engagement, and incident reporting, making it easier for staff to manage day-to-day activities. Partnering with Aline also offers access to both on-demand and in-person training, as well as dedicated onboarding and customer success teams committed to ensuring that you maximize the benefits of the system. This support structure is designed to help your organization thrive in the competitive senior living landscape.

Media

Media

Integrations Supported

Moodle
SCORM Cloud
Yardstick Measure

Integrations Supported

AIVA
ALIS
Active Directory
ActiveDEMAND
ECP
Facebook
Further
Go Icon
Google
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Mailchimp
MatrixCare
RealPage
ResiDex
Zillow

API Availability

API Availability

Has API

Pricing Information

The pricing is estimated per regulator based on the complexity of their requirements.

There is a combination of a cost to complete the implementation project as well as a subscription.

Pricing Information

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Softworks Group

Date Founded

1990

Company Location

Canada

Company Website

www.alinity.ca

Company Facts

Organization Name

Aline Senior Living

Company Location

United States

Company Website

alineops.com/

Categories and Features

Association Management

Committee Management
Dues Management
Election Management
Email Marketing
Financial Management
Member Directory
Member Portal
Membership Management

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Medication Tracking
New Resident Assessment
Resident Info Management

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