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What is Alliants?

An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.

What is AIPEX Virtual Concierge?

AIPEX revolutionizes the way hosts engage with their guests, significantly enhancing the overall guest experience. Featuring the AIPEX Virtual Concierge, which combines voice recognition and a touchscreen interface, this technology stands out as the most sophisticated solution available for hotels and vacation rentals. By utilizing AIPEX, hosts can optimize their time management, boost turnover rates, increase revenue streams, improve occupancy rates, and provide an exceptional level of customer satisfaction. The AIPEX portal empowers hosts to customize the voice assistant's responses to guests' inquiries, ensuring tailored interactions. Additionally, a variety of images and proactive notifications can be showcased to captivate guests in communal spaces. On average, individuals engage with the device five times a day, highlighting its significance in daily interactions. Notably, AIPEX is specifically crafted for the hospitality sector and boasts implementation in over 7,000 short-term rental properties, demonstrating its widespread acceptance and effectiveness in enhancing guest services. This innovative tool not only streamlines operations but also fosters a welcoming atmosphere for all visitors.

Media

Media

Integrations Supported

Facebook Messenger
Infrasys POS
LINE
WeChat
WhatsApp

Integrations Supported

Hostaway
Hostfully
Hosthub
OwnerRez

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$7.20/month/device
Please see the pricing page on our website.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Alliants

Date Founded

2009

Company Location

United Kingdom

Company Website

www.alliants.com

Company Facts

Organization Name

AIPEX Technologies

Date Founded

2017

Company Location

United States

Company Website

www.aipextech.com

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Keyless Entry

Not specified

Categories and Features

Concierge

Not specified

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