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What is Alliants?

An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.

What is Aiello Voice Assistant?

The Aiello Voice Assistant (AVA) serves as an all-encompassing AI Concierge designed to revolutionize the hospitality sector. Utilizing the capacity for natural voice communication, AVA allows guests to effortlessly control room devices, submit service requests, and access information. More than just a basic assistant, it functions as a strategic engagement tool that boosts revenue by effectively highlighting hotel amenities to visitors. Beyond its user-friendly features, AVA also champions sustainability by substituting conventional paper guides with an eco-friendly digital version. By reducing the number of inquiries directed at the front desk and seamlessly integrating with hotel management systems, AVA enhances operational efficiency while providing a streamlined, modern experience for travelers worldwide. This cutting-edge solution not only meets contemporary expectations but also emphasizes a commitment to environmental stewardship, ensuring a positive impact on both guests and the planet. Furthermore, AVA exemplifies how technology can create a more personalized and engaging atmosphere in hospitality settings.

Media

Media

No images available

Integrations Supported

Facebook Messenger
LINE
WeChat
WhatsApp

Integrations Supported

Facebook Messenger
LINE
WeChat
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alliants

Date Founded

2009

Company Location

United Kingdom

Company Website

www.alliants.com

Company Facts

Organization Name

Aiello

Date Founded

2018

Company Location

Taiwan

Company Website

aiello.ai/

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