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What is Amazon Business?

Amazon Business acts as a comprehensive B2B marketplace aimed at streamlining the purchasing process for companies, regardless of their size. Launched in 2015, it offers a wide selection of products, competitive rates, and unique options specifically designed for businesses, enabling the efficient acquisition of numerous supplies and services. Key features include the ability to manage multiple user accounts, implement approval workflows, and utilize in-depth analytics to monitor expenditures and refine purchasing tactics. Additionally, Amazon Business integrates smoothly with over 100 different procurement, payment, and ERP systems, enhancing operational efficiency. Business Prime members benefit from extra advantages, such as free two-day shipping on eligible products, improved expenditure visibility, and guided purchasing features that direct teams to preferred vendors. This platform not only addresses the immediate demands of businesses but also encourages the establishment of enduring strategic alliances with suppliers, ultimately contributing to more effective business operations over time.

What is Amazon?

New startups as well as established Fortune 500 firms, whether they engage in B2B or B2C markets, along with brand owners and resellers, are drawn to selling on Amazon due to the platform's massive reach of 300 million global customers. Through Fulfillment by Amazon (FBA), companies can opt to delegate logistics tasks such as shipping, returns, and customer support to Amazon, or they can choose to handle shipping on their own. Sellers benefit from a range of flexible selling plans, diverse product categories, and various fulfillment methods that cater to their unique business needs. Amazon adheres to four core principles: prioritizing customer satisfaction over mere competition, fostering a culture of innovation, striving for operational excellence, and maintaining a long-term vision for success. The company's goal is to become the most customer-focused organization on Earth, the top employer globally, and to provide the safest workplace imaginable. Their extensive offerings include customer reviews, one-click purchasing, tailored recommendations, Amazon Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle e-readers, Career Choice programs, Fire tablets, Fire TV, the Amazon Echo smart speaker with voice assistant Alexa, Just Walk Out technology, Amazon Studios for original programming, and the ambitious Climate Pledge aimed at promoting sustainability. With this vast range of services and innovations, Amazon is not just a marketplace but a transformative force in the evolution of commerce and the overall customer experience, constantly adapting to meet the changing needs of shoppers worldwide. This commitment to innovation ensures that Amazon remains at the forefront of the retail landscape.

Media

Media

Integrations Supported

Amazon Rufus
Precoro
Blaze
Cloud Commerce Pro
Easync
Gleemo
JustReview
Levanta
Lucky Cha Cha
Merch Wizard
Momentis
Rectangled
SellerQI
SellerRunning
Sellershub
Shift4Shop
ShipHero
Strique
Tribexa
Zenstores

Integrations Supported

Amazon Rufus
Precoro
Blaze
Cloud Commerce Pro
Easync
Gleemo
JustReview
Levanta
Lucky Cha Cha
Merch Wizard
Momentis
Rectangled
SellerQI
SellerRunning
Sellershub
Shift4Shop
ShipHero
Strique
Tribexa
Zenstores

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

business.amazon.com

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

amazon.com

Categories and Features

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Popular Alternatives

Popular Alternatives