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What is Amion?

Eliminate the stress associated with organizing time off, crafting schedules, exchanging shifts, and reaching out to staff for healthcare professionals, including residents and attendings. By consolidating an entire hospital's operations into a cohesive on-call list, you can effectively manage paging, accommodate unexpected changes, and utilize various additional features! Imagine a scenario where scheduling becomes a pleasant task, your facility’s on-call list refreshes automatically, and everyone from operators to colleagues can effortlessly connect with the appropriate provider. AMiON revitalizes the scheduling experience, making it not only efficient but also enjoyable! With the help of templates, established patterns, staffing protocols, and an automated scheduling tool, designing and adjusting schedules turns into a simple task. A few clicks are all it takes to publish schedules on Amion.com, allowing staff to view their assignments, send pages, exchange secure messages, synchronize their work schedules with personal calendars, submit specific requests, and easily swap shifts online. Additionally, switchboard staff can promptly execute last-minute modifications to keep schedules up to date! The AMiON mobile application discreetly notifies you whenever a work-related message is received, ensuring you stay connected at all times. This seamless technological integration enhances communication and cultivates a more organized and productive work setting, ultimately improving the overall efficiency of healthcare operations. Embrace the future of scheduling and experience the transformation it brings to your daily workflows!

What is 1Call?

To improve the overall experience for patients by refining communication strategies and operational workflows, it is crucial to engage call centers in this process. The representatives at hospital call centers act as a key link between patients and healthcare providers in different departments. Our customized software solutions cater to healthcare institutions of all sizes, effectively tackling the communication hurdles faced by the industry. Organizations that implement our hospital call center services report reduced wait times for callers, more streamlined interactions with on-call staff, and enhanced handling of urgent calls thanks to the capabilities of 1Call software. Furthermore, healthcare professionals gain advantages from our secure messaging system, telehealth options, and smooth EMR integrations, which not only boost operational efficiency but also help minimize alarm fatigue in bustling healthcare settings. By utilizing these innovative tools, hospitals can foster a communication strategy that is not only more responsive but also centered around the needs of patients, ultimately leading to improved satisfaction and care outcomes. This commitment to enhancing communication will pave the way for a more effective healthcare delivery system.

Media

Media

Integrations Supported

Cloudflare
RingRx

Integrations Supported

Cloudflare
RingRx

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Amion

Date Founded

1999

Company Website

www.spiralsoftware.com

Company Facts

Organization Name

1Call

Date Founded

1976

Company Location

United States

Company Website

www.1call.com

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

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