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Ratings and Reviews 0 Ratings
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What is AmplifAI?
Address the critical challenges that remote contact center teams encounter to ensure they deliver exceptional sales and customer experiences. Motivated and attentive frontline teams start each day equipped with customized data, actionable strategies, and behavioral guidance that lead them to outstanding sales and service outcomes, ultimately reducing turnover rates. Frontline leaders leverage insights derived from data to empower their associates, enabling them to achieve peak performance while simultaneously overseeing a greater number of team members and clients without incurring additional leadership expenses. Provide high-performing frontline teams with adaptable profiles that reflect the characteristics of your top associates and managers, revealing the efficient actions, behaviors, and trends present in your rich operational data. As associates and leaders work to enhance their sales results, elevate service quality, and create remarkable customer interactions, the effective strategies they develop are shared throughout the organization—magnifying the positive impact observed in high-performing teams and nurturing a culture of ongoing enhancement. This holistic method not only elevates individual team performance but also fosters an atmosphere where teamwork and collective achievement are emphasized throughout the entire contact center, encouraging all members to strive for excellence. Furthermore, by implementing these strategies consistently, organizations can ensure long-term success and sustainability in their customer service operations.
What is Ambition?
Ambition stands out as the leading software for enhancing sales performance. It empowers sales teams to become formidable revenue creators. With our advanced tools, sales leaders can extract valuable insights from their data, fostering an environment that promotes achievement and excellence within the sales team. This transformative approach not only boosts individual performance but also cultivates a competitive spirit that drives overall success.
Integrations Supported
Amazon Connect
Clarabridge
Cogito
DealerSocket
Five9
Genesys Cloud CX
Google Cloud Platform
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
Integrations Supported
Amazon Connect
Clarabridge
Cogito
DealerSocket
Five9
Genesys Cloud CX
Google Cloud Platform
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
AmplifAI
Date Founded
2014
Company Location
United States
Company Website
www.amplifai.com
Company Facts
Organization Name
Ambition
Date Founded
2013
Company Location
United States
Company Website
ambition.com
Categories and Features
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management
Categories and Features
Gamification
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
Inside Sales
Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Sales Performance Management
Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management