Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Moneypenny Reviews & Ratings
    963 Ratings
    Company Website
  • ALICE Receptionist Reviews & Ratings
    49 Ratings
    Company Website
  • Worksection Reviews & Ratings
    131 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • Xero Reviews & Ratings
    4,660 Ratings
    Company Website
  • Square 9 Reviews & Ratings
    377 Ratings
    Company Website
  • Tabs3 Reviews & Ratings
    267 Ratings
    Company Website
  • Filejet Reviews & Ratings
    34 Ratings
    Company Website
  •  monday sales CRM Reviews & Ratings
    1,500 Ratings
    Company Website
  • R3 Contract Management for GovCon Reviews & Ratings
    1 Rating
    Company Website

What is Answering Legal?

You and your customer success representative will collaborate to determine the most effective way to answer phone calls, ensuring that every interaction leaves your clients feeling satisfied. Our receptionists will operate seamlessly in the background, remaining unnoticed by your clients. We provide various methods for managing your calls, allowing you to select the forwarding option that best suits your needs, availability, and preferences. Additionally, we will handle the setup of your call forwarding at no extra charge. Here are some examples of how we can facilitate your call forwarding process.

What is AnswerFirst?

Our dedicated team of Virtual Receptionists is on hand 24/7, offering their expertise at a fraction of the cost of hiring a full-time receptionist for a standard 40-hour workweek. Studies show that there is an 80% chance that callers will hang up rather than leave a message in a voicemail system, with many disconnecting after just five rings. To address this issue, many companies are now choosing to outsource traditional telephone reception services. Our Customer Service Representatives, who possess professional training, can handle your incoming calls just like you would, with the capability of transferring calls to your office or mobile lines and providing detailed message-taking for prompt delivery. You can select our services to be available around the clock or limit them to peak hours, ensuring our support aligns with your business needs. It is vital to understand that failing to answer crucial revenue-generating or customer service calls can negatively impact your company's financial success. Moreover, AnswerFirst’s Customer Service Professionals are trained to manage your emails promptly, guaranteeing that no important communication slips through the cracks. By leveraging our services, you not only improve your business's response time but also strengthen relationships with your clients, fostering loyalty and trust in your brand. Ultimately, this proactive approach can lead to increased customer satisfaction and potential growth for your business.

Media

Media

Integrations Supported

Freshdesk
Nekton.ai
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

Integrations Supported

Freshdesk
Nekton.ai
Salesforce
ServiceNow
TimeTap
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Answering Legal

Date Founded

2013

Company Location

United States

Company Website

www.answeringlegal.com

Company Facts

Organization Name

AnswerFirst

Company Location

United States

Company Website

answerfirst.com/virtual-receptionist/

Popular Alternatives

Popular Alternatives

Davinci Reviews & Ratings

Davinci

Davinci Virtual Office Solutions
Davinci Reviews & Ratings

Davinci

Davinci Virtual Office Solutions