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What is Appbot?

Appbot is a vital tool for companies that value customer insights through ratings and reviews. It provides exceptional monitoring, response features, and analytical instruments tailored for reviews from all major app stores. By quickly retrieving new reviews, Appbot keeps your team aligned with user opinions and feelings. Its specialized Amazon review analysis tool helps you boost your seller performance efficiently. You can assess customer feedback with ease and make necessary adjustments to enhance your products or listings. The platform promotes team synergy by integrating with tools like Slack for product teams and Zendesk for customer support. Recognizing the international scope of your user base, Appbot automatically collects reviews globally without needing manual translations. It simplifies this by translating app and product feedback in real-time, allowing you to see both the translations and the original texts together. Furthermore, Appbot enables you to monitor changes in user sentiment, review frequency, and star ratings over time, offering valuable insights into how users respond to your modifications. In essence, it equips organizations to focus on user feedback and consistently enhance their services. This ultimately leads to a more engaged customer base, fostering loyalty and satisfaction.

What is AppFollow?

Your prompt engagement with the demands of the mobile industry is crucial for success. Centralize the monitoring of app performance, including ratings, reviews, and organic growth metrics. Utilize a comprehensive review management system that streamlines your processes and conserves valuable time. This all-encompassing ASO (App Store Optimization) solution facilitates the organic user acquisition journey. Every stakeholder in the mobile app development process can reap the benefits of a unified workspace designed for collaboration. By minimizing the time dedicated to managing reviews, you can enhance the efficiency of your customer support operations. The Ratings & Reviews Dashboard allows for responses to all app feedback from a single location. With features such as automated translations, tagging, and replies, your workflow becomes even more efficient. Essential KPIs and SLA tracking are available for customer support, ensuring that you meet your service-level agreements. Seamless integration with platforms like Helpshift, Salesforce, and Zendesk enhances your support capabilities. Boost your organic installs and achieve a competitive edge in app rankings. The ASO Dashboard provides critical KPIs and metrics to assess your ASO effectiveness. Stay informed about trends in keyword popularity and utilize keyword research automation that leverages real-time data, along with a difficulty score and additional keyword metrics. Gain valuable marketing insights that enhance your app's visibility and utilize app page optimization tools that can significantly improve your app's performance in the marketplace. By taking advantage of these resources, you can ensure sustained growth and visibility in the ever-evolving mobile app landscape.

Media

Media

Integrations Supported

Axis LMS
Slack
Stackreaction
Easyflow
Pliik
Wufoo

Integrations Supported

Axis LMS
Slack
Stackreaction
AppsFlyer
BI Book
Chattermill
Discord
Freshdesk
Google Play
Help Scout
Helpshift
Kayako
Microsoft Teams
Trello
X (Twitter)
Zendesk

API Availability

API Availability

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

$23 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Appbot

Date Founded

2014

Company Location

Australia

Company Website

appbot.co

Company Facts

Organization Name

AppFollow

Date Founded

2014

Company Location

Finland

Company Website

appfollow.io

Categories and Features

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

Categories and Features

AI Review Management

Not specified

App Store Optimization (ASO)

Benchmarking
Competitor Monitoring
Keyword Research Tools
Rank Tracking
Reporting / Analytics
Reviews Management

Keyword Research

Not specified

Mobile App Analytics

Channel Attribution
Revenue Tracking

Mobile Marketing

Engagement Monitoring
Text Messaging

Review Management

Dashboard
Negative Feedback Management
Review Monitoring
Review Notification
Sentiment Analysis
Social Sharing

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