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What is Artera?

Healthcare organizations use Artera to deploy voice AI agents that manage routine patient conversations, from appointment scheduling and intake to referral management, payments, and care gap outreach, reducing administrative burden while improving patient access. The platform, Artera Harmony, connects fragmented communication into coordinated patient engagement across text, phone, email, and voice AI, with deep EHR integrations that automate the right message at the right time. AI Service Squads work directly with provider teams to design custom solutions around each practice's unique operational needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Key capabilities include AI-powered Smart Inbox, which consolidates all patient conversations in one place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. Artera's voice AI agents are purpose-built for healthcare, handling routine conversations that consume staff time so teams can focus on patients who need a human touch. AI Service Squads, dedicated teams of Artera's AI builders, collaborate directly with each practice to design, implement, and support custom AI solutions around their workflows and EHR environment. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Providers

What is ActiumHealth?

ActiumHealth is redefining patient communications with its AI-driven, multimodal engagement platform designed exclusively for healthcare organizations. Having automated over 50 million patient calls and 100 million messages, it leads the industry in scale and efficiency, surpassing competitors by more than 10x. The platform unifies voice, SMS, chat, and email, providing an integrated communication hub that improves scheduling, prescription management, billing, and preventative outreach. Its intelligent agents are trained to handle medical terminology, compliance needs, and urgent requests, ensuring patients receive timely, accurate, and empathetic support. ActiumHealth augments staff capacity by instantly managing routine interactions while escalating complex issues to human operators, creating a balance between automation and personal care. Its measurable impact includes a 40% drop in abandoned call volume, 70% of calls routed through AI agents, and tens of millions in incremental revenue for major health systems. Providers like Nebraska Medicine, Virtua Health, and MemorialCare cite improvements in accessibility, multilingual support, and seamless integration with EHR systems. The platform continuously learns from interactions, refining accuracy and offering actionable insights to staff. Built with enterprise-grade compliance, it adheres to HIPAA, HITRUST, HL7, and FHIR standards to maintain data security and patient trust. By combining automation, compliance, analytics, and human augmentation, ActiumHealth empowers healthcare providers to elevate patient experiences and drive sustainable growth.

Media

Media

Integrations Supported

AdvancedMD
EpicCare EMR
Greenway Health
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
athenaOne
eClinicalWorks

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Artera

Date Founded

2015

Company Location

United States

Company Website

artera.io

Company Facts

Organization Name

ActiumHealth

Date Founded

2014

Company Location

United States

Company Website

actiumhealth.com

Categories and Features

AI Voice Agents

Not specified

Appointment Reminder

Appointment Scheduling
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Rescheduling
SMS Messaging
Two-Way Messaging

Healthcare AI

Not specified

Medical Scheduling

Not specified

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Self Management

Patient Experience

Not specified

Patient Intake

Not specified

Patient Scheduling

Not specified

Categories and Features

Healthcare AI

Not specified

Healthcare Analytics

Not specified

Healthcare CRM

Not specified

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