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What is Pronto?

Studies show that modern travelers greatly value the ease of checking room availability and making reservations online at their convenience. Not offering this capability could mean missing out on substantial business opportunities! Allow your guests to explore availability and secure their bookings at any hour, every day of the week! Your website should function seamlessly - with Pronto, you can showcase availability, provide rate information, and handle reservations directly through your platform. This online booking feature enables guests to check availability and reserve rooms from anywhere in the world. The intuitive web-booking interface is crafted for user-friendliness, guiding guests through the process with straightforward instructions. Once they input their preferred check-in and check-out dates, they will see the available options instantly. To finalize a reservation, users only need to enter the necessary information and hit the submit button. After a successful submission, a unique reservation number is created and stored in the database, while an email notification promptly informs you of any new booking activity. This streamlined system not only boosts guest satisfaction but also significantly improves your reservation management process, making it easier for you to track and handle incoming requests. In addition, embracing this technology can enhance your establishment's reputation and attract more visitors.

What is Altek?

Altek functions as a cutting-edge, AI-powered inquiry conversion engine tailored specifically for the hospitality industry. Unlike many tools that merely reply to guest emails, Altek elevates the experience by also overseeing the essential tasks that support those responses. The platform's AI email assistant is its hallmark feature, adept at understanding guest emails in more than 100 languages. It seamlessly gathers real-time availability, pricing, and reservation details from various systems, including Mews, Oracle OPERA Cloud, Visbook/BookVisit, and Infor HMS, while simultaneously crafting replies and performing operational duties such as creating, modifying, or canceling reservations, recording guest notes, issuing payment links, and coordinating restaurant bookings or spa appointments—all within the same email thread. This efficient approach enables front desk, booking, and central reservations teams to process requests in about thirty seconds, a remarkable reduction from the usual time of 5 to 15 minutes that is typically spent maneuvering through multiple platforms. The system establishes approval as the standard procedure, categorizing each action as draft, approved, or auto-sent according to the property's criteria and risk assessment, which are thoroughly documented in an audit log. Additionally, this advanced system not only streamlines workflows but also significantly boosts guest satisfaction and operational effectiveness, making it an invaluable tool for modern hotels. By integrating such capabilities, Altek positions itself as a leader in enhancing the guest experience and optimizing hotel operations.

Media

Media

No images available

Integrations Supported

Blackboard Learn
Google Drive
XERAS
stockinstore

Integrations Supported

Blackboard Learn
Google Drive
XERAS
stockinstore

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$399/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Assunta Technologies

Company Website

www.assunta.com

Company Facts

Organization Name

Altek AI AS

Date Founded

2024

Company Location

Norway

Company Website

www.altek.ai/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

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