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What is Astea Alliance?

The latest version of Alliance harnesses the expertise of two leading figures in the service management field, providing a field service software solution that aims to elevate customer satisfaction, drive business growth, enhance brand reputation, and improve client retention. This comprehensive platform covers all aspects of the service lifecycle, offering an integrated system that encourages data sharing among team members while ensuring transparency across various departments. It allows for a smooth transition through the various stages, from sales to service execution, invoicing, and reporting, creating a cohesive operational workflow. Furthermore, the modern, web-inspired user interface (UI) empowers employees to streamline their tasks by focusing exclusively on the critical information pertinent to their responsibilities. As a result of these improvements, organizations can anticipate not only heightened operational efficiency but also a more unified approach among their teams toward achieving shared objectives. Overall, this innovative solution is poised to significantly transform the service management landscape.

What is Ai Field Management?

What sets AI-FM apart from the competition? It boils down to three key factors! 1) Award-Winning Technology + 2) Competitive Pricing + 3) Stellar Reviews 1) AI-FM proudly secured SEVEN awards in the 2019/20 Silicon Valley Awards, highlighting its innovative capability to "UBERIZE" your Operations. 2) Our pricing begins at just $7.99 per user per month, or opt for our UNLIMITED Basic plan at $99 per month. 3) We invite you to explore our website, where you can read heartfelt testimonials from our satisfied users. AI-FM truly values its Members and their experiences. With just one intelligent platform, you can oversee your entire organization seamlessly, managing Customers, Employees, Contractors, and Jobs & Assets by Geography and Time. Furthermore, the Field can utilize VERBAL Commands through Siri in any language or Google Assistant, making management even more convenient. This feature allows you to streamline tasks and enhance productivity effortlessly.

Media

Media

Integrations Supported

QuickBooks Online
Cisco Webex
JD Edwards EnterpriseOne
Microsoft Dynamics SL
SAP Business One
Salesforce Agentforce Marketing

Integrations Supported

QuickBooks Online
Google Assistant
Google Maps
QuickBooks Desktop Pro
QuickBooks Online Advanced
Siri
WhatsApp
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$4.99/month/user
$4.99/Seat/Month for Ultimate Package (Enterprise clients only)

Basic starts @$7.99

Five Packages with Monthly or Annual pricing available (discounts up to 38%)
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Astea International

Date Founded

1979

Company Location

United States

Company Website

www.astea.com

Company Facts

Organization Name

AI FIELD MANAGEMENT

Date Founded

2016

Company Location

United States

Company Website

aifieldmanagement.com

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Calibration Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Carpet Cleaning

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Equipment Management

Not specified

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Handyman

Billing & Invoicing
Dispatch Management
Electronic Signature
Inventory Management
Payment Processing
Quotes / Estimates
Time Tracking
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Janitorial

Bid Management
Billing & Invoicing
Client Management
Employee Scheduling
Inventory Management
Mobile Access
Payroll Management
Quality Control
Surveys & Feedback
Time Tracking
Work Order Management

Landscape Management

Billing & Invoicing
Contract Management
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Scheduling
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Roofing

Billing & Invoicing
Checklists & Inspections
Commercial / Industrial
Dispatch Management
Lead Management
Photo Capture
Quotes / Estimates
Scheduling
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Order Management
Routing
Scheduling
Vehicle Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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