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What is Asterisk?

Asterisk is a dynamic open-source framework that facilitates the development of a variety of communication applications. It enables a standard computer to function as a powerful communications server. Asterisk is integral to IP PBX systems, VoIP gateways, conference servers, and many other customized solutions. Its user base includes small businesses, large corporations, call centers, telecom operators, and government entities around the world. Provided free of charge, Asterisk is backed by Sangoma's support. Currently, there are over a million Asterisk-powered communication systems in operation across more than 170 countries. Notably, virtually all companies within the Fortune 1000 list leverage Asterisk in some form. Frequently adopted by system integrators and developers, Asterisk can serve as the basis for a complete business phone system or be used to enhance an existing setup or link various systems. Whether you aim to design a bespoke system using Asterisk or are interested in acquiring an effective and affordable turnkey solution, there are numerous options to explore that can help you find the perfect match for your requirements. As it adapts to technological advancements and user needs, Asterisk remains a key player in the evolving landscape of modern communication solutions. Its ongoing development ensures users continue to benefit from innovative features and improved performance.

What is 3CX?

3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.

Media

Media

Integrations Supported

Azure Marketplace
Bitrix24
Centreon
Coeo
DIDforSale
FlyNumber
Kommo
PBXDom
SIP.US
Telnyx
Video RTC
Zentrunk
thinQ
Clinicea
Microsoft 365
Microsoft Outlook
Prospect CRM
SIPStation
Skywave CRM
SpiceCRM

Integrations Supported

Azure Marketplace
Bitrix24
Centreon
Coeo
DIDforSale
FlyNumber
Kommo
PBXDom
SIP.US
Telnyx
Video RTC
Zentrunk
thinQ
Clinicea
Microsoft 365
Microsoft Outlook
Prospect CRM
SIPStation
Skywave CRM
SpiceCRM

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Free for up to 10 users
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sangoma Technologies

Date Founded

1984

Company Location

Canada

Company Website

www.asterisk.org

Company Facts

Organization Name

3CX

Date Founded

2005

Company Location

United States

Company Website

www.3cx.com

Categories and Features

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Fax Server

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

PBX

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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