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What is Atennea Incoming?
Atennea Incoming stands out as a premier DMC software specifically designed for incoming travel agencies, built on an ERP framework that includes a wide array of integrated modules. Utilizing the Microsoft Dynamics NAV (Navision) platform, this management software for travel agencies comprehensively addresses vital business functions such as bookings, accommodations, transfers, excursions, tours, and the processing of hotel payments. A dedicated module for hotel reservations manages customer interactions throughout every phase, from initial communication with hotels all the way to billing. Additionally, it streamlines guest check-in and check-out processes through a cohesive interface, offering detailed insights ranging from specific areas to intricate combinations of tour operators. By automating the booking entry process, Atennea Incoming significantly boosts operational efficiency and is compatible with all current Tour Operators' booking systems, ensuring a smooth user experience. This all-encompassing strategy not only enhances operational workflows but also empowers agencies to concentrate on providing outstanding service to their customers, enhancing overall satisfaction. Ultimately, Atennea Incoming positions agencies to thrive in a competitive market by optimizing their service delivery and operational capabilities.
What is Amadeus Agency360?
Amadeus Agency360 is a customized business intelligence platform that provides hotels with comprehensive insights into global travel agency booking trends, thereby improving their ability to analyze, target, and grow their agency business. It offers access to a vast database that includes travel agent reservations from all four major global distribution systems, allowing hotels to evaluate which agencies are booking their rooms, when these bookings occur, and the rates involved. The integration of both predictive and historical data empowers hotels to identify their most successful agencies, monitor market share, and discover new opportunities within the travel agency landscape. With features such as intuitive dashboards and flexible reporting capabilities, the platform enables hotels to categorize data by region, specific agencies, corporate clients, and more. This targeted approach equips sales and marketing teams with essential tools to refine their outreach strategies and strengthen relationships with travel agencies, ultimately fostering business growth. Furthermore, by leveraging the insights provided by Amadeus Agency360, hotels can effectively enhance their agency collaborations and drive significant revenue increases, making it an essential resource for those in the hospitality industry. Ultimately, the platform serves as a critical asset for hotels seeking to thrive in a competitive marketplace.
Integrations Supported
Amadeus Demand360
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Quonext
Date Founded
2004
Company Location
Spain
Company Website
www.quonext.com/en/tourism/software-management-erp-leisure-industry-travel-agencies-incoming-dmc
Company Facts
Organization Name
Amadeus Hospitality
Date Founded
1987
Company Location
United States
Company Website
www.amadeus-hospitality.com/solutions/business-intelligence/agency360/
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations