Ratings and Reviews 97 Ratings
Ratings and Reviews 165 Ratings
What is Atera?
Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
What is AdRem NetCrunch?
NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services including AWS, Azure, and Google Cloud, applications, websites, logs, telemetry, and custom data using technologies such as SNMP, WMI, REST APIs, and scripts.
NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics.
Real-time dashboards and automatic Layer 2 and routing topology maps provide visibility into network status and performance. NetCrunch supports event correlation, dependency-aware alert suppression, predictive thresholds, escalation, and 40+ automated response actions, including script execution, notifications, webhooks, and integrations with external IT and collaboration tools.
NetCrunch also provides hardware and software inventory, network device configuration backup and change tracking, bandwidth monitoring, and network traffic analysis using NetFlow, sFlow, IPFIX, and other flow technologies. Distributed Monitoring Probes extend monitoring to remote and isolated locations, while REST APIs support integration and automation with external systems.
NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.
Integrations Supported
AnyDesk
Control D
Cynet All-in-One Cybersecurity Platform
Domotz
IT Glue
Lucidum
Malwarebytes
API Availability
Has API
API Availability
Has API
Pricing Information
30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial Offered?
Pricing Information
$1600 for NetCrunch 50 nodes
NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Supported Platforms
Windows
On-Prem
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Atera
Date Founded
2011
Company Location
Israel
Company Website
www.atera.com
Company Facts
Organization Name
AdRem Software
Date Founded
1998
Company Location
United States
Company Website
www.adremsoft.com
Categories and Features
Agentic AI
Not specified
AI IT Agents
Not specified
AI Service Management (AISM)
Not specified
AI Tools
Not specified
AI-Powered ITSM Tools
Not specified
AIOps
Not specified
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Autonomous Endpoint Management (AEM)
Not specified
DNS Monitoring
Not specified
Endpoint Management
Not specified
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Asset Tracking
Compliance Management
Contract/License Management
IT Service Management
Inventory Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Reporting
Ticket Management
ITSM
Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Discovery
Not specified
Network Mapping
Device Auto Discovery
Hierarchical Mapping
On-Demand Mapping
Reporting/Analytics
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Network Monitoring
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
SaaS Management
Onboarding
Renewal Management
Usage Tracking / Analytics
Secure Remote Access
Not specified
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Service Desk
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal
Shadow IT Discovery
Not specified
SLA Management
Not specified
SNMP Monitoring
Not specified
System Monitoring
Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Resource Management
Root-Cause Diagnosis
Server Performance
Capacity Planning
Not specified
Cloud Monitoring
Not specified
Configuration Management
Infrastructure Automation
Node Management
Reporting Analytics / Visualization
Data Center Management
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Database Monitoring
Dashboard
Historical Trend Analysis
Notifications / Alerts
Performance Monitoring
Resource Optimization
Troubleshooting
Database Performance Tuning
Not specified
DNS Monitoring
Not specified
File Integrity Monitoring
Not specified
Hardware Monitoring
Not specified
IP Scanners
Not specified
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Log Monitoring
Not specified
Network Assessment
Not specified
Network Bandwidth Monitoring
Not specified
Network Discovery
Not specified
Network Mapping
Color Codes / Icons
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring
Observability
Not specified
Server Monitoring
Not specified
SNMP Monitoring
Not specified
System Monitoring
Alerts / Notifications
Device Monitoring
Inventory Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management
VoIP Monitoring
Alerts / Notifications
IP SLA Monitoring
Jitter Testing
Latency Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Uptime Reporting