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What is Atlas?

Atlas CORE is a cloud-based digital commerce solution specifically designed for broadband service providers. It enables the creation of customized online storefronts and enhances sales interactions across multiple platforms, such as eCommerce, field sales, inbound customer service, and retail kiosks. Providers can effectively manage a range of operations including serviceability checks, address verification, package management, product listings, checkout processes, order tracking, lead generation, preorder management, installation scheduling, and addressing abandoned carts. The platform features customizable rules that improve user experiences by considering aspects such as location, market dynamics, network technology, and targeted campaigns. Additionally, it includes analytical tools that track shopper behavior, analyze sales funnels, measure conversion rates, monitor recurring revenue, and evaluate channel performance through detailed dashboards, data exports, multivariate testing, industry benchmarks, and predictive analytics. Another significant advantage is Atlas CORE's ability to integrate smoothly with various billing and operational systems, payment gateways, GIS solutions, marketing tools, analytic services, and workforce management applications, which ensures that broadband providers can maintain a unified strategy for customer acquisition and back-office functions. This comprehensive integration not only streamlines processes but also significantly enhances the efficiency with which broadband providers deliver services to their clientele, ultimately leading to improved customer satisfaction and retention.

What is Atlas DX?

Atlas DX is a cloud-based solution that enhances Affinitiv's approaches to sales, customer service, and retention marketing within the automotive industry. This all-encompassing platform utilizes predictive analytics to improve not only initial purchases but also repeat transactions and long-term customer loyalty, thereby elevating performance for both original equipment manufacturers (OEMs) and dealerships alike. With Atlas DX, businesses can reach consumers through highly tailored communications across various channels, including online, offline, and face-to-face interactions, thanks to Affinitiv's unique 360-degree insights into automotive buyers and their vehicles. The platform's integration enables dealers to engage with consumers via their preferred media and even allows for the scheduling of service appointments directly from marketing materials. By refining marketing initiatives for both dealers and OEMs, Atlas DX significantly enhances the overall consumer experience. Marketers can craft cohesive and innovative messages that are specifically designed for target audiences by analyzing demographic, behavioral, and psychographic data. This targeted approach not only maintains the effectiveness of marketing strategies but also ensures they remain relevant amidst fierce competition, ultimately strengthening the bonds between consumers and automotive brands. Through this innovative platform, Affinitiv paves the way for a more engaged and loyal customer base in the automotive market.

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Integrations Supported

Aklamio
ArcGIS
Authorize.Net
Bing
CartStack
Google Analytics
Meta Pixel
Okta
Omnia360
PayTrace
Pega Platform
Praxedo
Salesforce Agentforce Field Service
ServiceNow
Smarty
Stripe
VETRO FiberMap
VWO Testing
Weglot
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Atlas Digital Group

Date Founded

2017

Company Location

United States

Company Website

www.atlasdigitalgroup.com

Company Facts

Organization Name

Affinitiv

Company Location

United States

Company Website

www.affinitiv.com/atlas/

Categories and Features

eCommerce

Not specified

Categories and Features

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