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What is Aurea Process?
Aurea Process provides vital elements for managing business processes, tailored to complex application settings, which empowers you to create and evaluate customer journeys across various channels. Customers engage through multiple mediums, such as websites, mobile applications, call centers, and brick-and-mortar locations, navigating through layers of advanced applications with each interaction. With Aurea Process, your automation of business processes can adapt to your evolving infrastructure, ensuring smooth integration throughout. This platform allows you to design precisely the experiences you want to offer your customers and implement them seamlessly across both digital and physical environments. By promoting cooperation between IT and business units, you can strengthen their collaborative efforts toward common goals during every customer encounter, whether it involves technology or personal service. This teamwork ultimately fosters a more unified and effective customer experience, creating greater satisfaction and loyalty among your clientele. Such a strategic alignment can lead to innovative solutions and improved service delivery that benefits both the business and its customers.
What is Aurea Monitor?
Aurea Monitor offers vital resources for overseeing systems, diagnosing root causes, and detecting issues, which empowers your organization to function effectively in real time. By implementing real-time monitoring, businesses can swiftly identify and rectify system challenges before they impact customers, thereby reducing downtime. The ability to promptly recognize and address application issues is essential for sustaining customer satisfaction and loyalty. Moreover, Aurea Monitor boosts your ability to quickly detect potential vulnerabilities and inefficiencies in system performance, facilitating immediate corrections that enhance the customer experience. It automatically discovers and maps all systems within your infrastructure tied to business processes, providing a comprehensive view as changes unfold over time. Striving for 100% uptime becomes feasible as Aurea Monitor continually supervises and logs all operational activities, delivering proactive issue identification and notifications to help you resolve problems with greater efficiency. This solution not only strengthens your operational reliability but also fosters a smoother, more dependable experience for your customers, ultimately positioning your business for long-term success.
Integrations Supported
Jtest
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Aurea
Date Founded
2012
Company Location
United States
Company Website
www.aurea.com/library/process/
Company Facts
Organization Name
Aurea Software
Date Founded
2012
Company Location
Unites States
Company Website
www.aurea.com/library/monitor/
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Categories and Features
System Monitoring
Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management