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Ratings and Reviews 0 Ratings
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What is Aurigo Masterworks Community Engagement?
Masterworks Community Engagement is a secure, AI-powered public participation solution built for government agencies and public-sector organizations. It streamlines how feedback is collected, analyzed, and acted upon throughout the lifecycle of community projects. The platform consolidates comments from digital portals, social media, and outreach campaigns into a single system. Advanced sentiment analysis automatically detects themes, emotions, and levels of positivity or concern. Visual tools like interactive maps, word clouds, and heatmaps reveal trends instantly. Agencies can identify potential issues early and reduce opposition by responding faster. Masterworks Community Engagement supports equitable participation by capturing input from multilingual, elderly, and disabled populations. Automated workflows reduce manual effort and improve consistency. Compliance-ready reporting simplifies regulatory requirements. Project teams gain clear insights across construction, environmental, and infrastructure initiatives. Collaboration improves across planners, engineers, and outreach teams. The result is more transparent, data-driven decision-making.
What is Accela?
The Accela Civic Platform acts as a strong backbone for our range of Civic Applications and additional solutions aimed at helping governments improve citizen services while meeting the needs of growing communities. It integrates shared technologies and functionalities within a Software as a Service (SaaS) structure, addressing the varied demands of government agencies, from expansive state entities to smaller local departments. This platform provides agencies with the critical resources required to support business operations for citizens, simplify the permit application workflow, and manage inspections effectively. Moreover, it is designed to be flexible and scalable, allowing for continuous innovation without the necessity of significant new technology expenditures. The platform enables the automation of both simple and complex tasks that span multiple departments and diverse process elements. In addition, our sophisticated workflow engine adeptly assigns responsibilities to users, oversees service level agreements, directs approvals and procedural steps, and guarantees that all activities are carried out seamlessly and punctually. Ultimately, this all-encompassing solution not only boosts agency efficiency but also significantly enhances the overall experience for citizens, fostering a more engaged and responsive community. With its comprehensive capabilities, the platform positions agencies to adapt to future challenges and opportunities effectively.
Integrations Supported
Aurigo Essentials
Aurigo Masterworks
Blitzz
Connectif
Facebook
Hyland IDP
Selectron Relay
VuSpex
X (Twitter)
cloudPWR
Integrations Supported
Aurigo Essentials
Aurigo Masterworks
Blitzz
Connectif
Facebook
Hyland IDP
Selectron Relay
VuSpex
X (Twitter)
cloudPWR
API Availability
Has API
API Availability
Has API
Pricing Information
$99 per month *billed annually
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Aurigo Software Technologies
Date Founded
2003
Company Location
United States
Company Website
www.aurigo.com/products/community-engagement/
Company Facts
Organization Name
Accela
Date Founded
1981
Company Location
United States
Company Website
www.accela.com
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Categories and Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Land Management
Code Enforcement
Document Management
For Oil & Gas
GIS
Inspection Management
Lease Management
Permit Management
Planning & Zoning
Project Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Permit
Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management