What is Social Point?

Social Point by Open Point is a public engagement platform designed to help organizations gather, analyze, and act on community feedback across every stage of a project. The platform helps teams move beyond scattered tools and disconnected processes by bringing participation tools, visual project pages, built-in reporting, and AI-powered insight into one place. It is built for organizations that need to reach broad communities, foster two-way conversations, and ensure public voices inform decisions that shape better outcomes. Social Point by Open Point offers a large toolkit for different participation needs, including forms, social maps, quick polls, Q&A, virtual budgeting, idea boards, story-driven feedback, conversations, and forums. These tools allow participants to share opinions, ask questions, pin location-specific comments, allocate virtual budgets, upload media, discuss topics, and highlight priorities. Organizations can customize tools, fields, designs, and workflows to match their engagement goals and internal processes. Real-time reporting helps teams access community sentiment, identify patterns, and understand feedback as it happens. AI-powered insight supports faster analysis by helping turn large volumes of public input into usable findings. Social Point by Open Point also supports IAP2-aligned participation through training, certification, expert-led facilitation, real-world case studies, and practical tools for effective engagement. It is trusted by organizations across local government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. Social Point by Open Point helps teams build stronger relationships, improve transparency, reduce engagement fragmentation, and turn community input into measurable project impact.

Integrations

All Social Point Integrations
Similar Software to Social Point
GWI Reviews & Ratings
GWI
(193 Ratings)
Every year, we engage with over a million people across the globe through comprehensive surveys, allowing companies to quickly understand shifting consumer behaviors. Our intuitive platform is specifically designed for busy teams, making it easy to extract vital data, perform tailored analyses, and share findings effortlessly. You can pinpoint your target audience using an extensive array of over 250,000 profiling metrics. By employing question charts, you can delve into the feelings, thoughts, and behaviors of your consumers. Aggregate your data and visual representations to develop a persuasive narrative for your team. Integrate various data points to achieve thorough analysis and enrich your insights. Gain unmatched understanding of consumer behavior by utilizing survey results that reflect the views, interests, and actions of billions worldwide. We consistently ask the same questions in diverse regions, providing both localized insights and a comprehensive global outlook. Uncover genuine consumer perceptions of your brand and its rivals, along with critical information about market leaders and their positions within the industry. This all-encompassing strategy empowers businesses to adeptly navigate the intricate landscape of consumer perception while staying ahead of the competition. Ultimately, staying informed about consumer sentiment will help guide future marketing strategies and product development.
Learn more
Lenso.ai Reviews & Ratings
Lenso.ai
(2 Ratings)
Lenso.ai is an innovative tool tailored for AI-driven image searches, enabling users to find images that align with their personal preferences. Utilizing cutting-edge AI technology, Lenso.ai facilitates searches not just for images, but also for locations, individuals, duplicates, and related visuals. The reverse image search feature of Lenso.ai surpasses conventional methods in both accuracy and efficiency. This powerful AI-based tool quickly assesses the uploaded image, ensuring that it provides the most relevant matches available. With Lenso.ai, performing an image search is straightforward and does not necessitate any specialized skills or expertise. This versatile reverse image search tool caters to a wide range of users, whether you are a professional photographer seeking various landscapes and landmarks, a marketer in need of similar or related imagery, an enthusiast investigating duplicate content or copyright issues, or someone focused on safeguarding privacy through facial recognition searches. As such, Lenso.ai serves a multitude of purposes, making image searching accessible and efficient for everyone.
Learn more
MetroQuest Reviews & Ratings
MetroQuest
Are you weary of relying on feedback from a limited circle of individuals? MetroQuest transforms public participation into an enjoyable experience. It enables engagement with a diverse range of survey participants, numbering from 2,000 to over 10,000, including those who are typically harder to reach or historically underrepresented. With this approach, you are bound to gain widespread backing for your initiatives. MetroQuest acts as a bridge between citizens and planners, facilitating effective public involvement in multifaceted planning endeavors. The platform is crafted to educate users while swiftly collecting dependable, informed opinions from the community. Participants can explore the outcomes of their decisions through interactive minigames, which help them understand planning alternatives, trade-offs, and various options aligned with their values. This innovative tool was created to instill confidence in decision-makers when it comes to making significant public investment choices. In essence, MetroQuest excels in both quality and quantity, engaging thousands from various demographics and gathering reliable, measurable input that enhances urban and transportation planning outcomes. By fostering this level of engagement, it ultimately cultivates a more informed and participatory community.
Learn more
Aurigo Masterworks Community Engagement Reviews & Ratings
Aurigo Masterworks Community Engagement
Masterworks Community Engagement is a secure, AI-powered public participation solution built for government agencies and public-sector organizations. It streamlines how feedback is collected, analyzed, and acted upon throughout the lifecycle of community projects. The platform consolidates comments from digital portals, social media, and outreach campaigns into a single system. Advanced sentiment analysis automatically detects themes, emotions, and levels of positivity or concern. Visual tools like interactive maps, word clouds, and heatmaps reveal trends instantly. Agencies can identify potential issues early and reduce opposition by responding faster. Masterworks Community Engagement supports equitable participation by capturing input from multilingual, elderly, and disabled populations. Automated workflows reduce manual effort and improve consistency. Compliance-ready reporting simplifies regulatory requirements. Project teams gain clear insights across construction, environmental, and infrastructure initiatives. Collaboration improves across planners, engineers, and outreach teams. The result is more transparent, data-driven decision-making.
Learn more

Screenshots and Video

Get Started

Company Facts

Company Name:
Open Point
Date Founded:
2013
Company Location:
Australia
Company Website:
www.openpoint.com/products/community-engagement/
Edit This Page

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Social Point Categories and Features

Citizen Engagement Software