Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SmartDraw Reviews & Ratings
    551 Ratings
    Company Website
  • Alosant Reviews & Ratings
    1 Rating
    Company Website
  • CHARMS Reviews & Ratings
    24 Ratings
    Company Website
  • CharityTracker Reviews & Ratings
    1,427 Ratings
    Company Website
  • GiveLife365 Reviews & Ratings
    11 Ratings
    Company Website
  • DOP Software Reviews & Ratings
    4 Ratings
    Company Website
  • FAMCare Human Services Reviews & Ratings
    25 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,032 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Omnilert Reviews & Ratings
    26 Ratings
    Company Website

What is Social Point?

Social Point by Open Point is a public engagement platform designed to help organizations gather, analyze, and act on community feedback across every stage of a project. The platform helps teams move beyond scattered tools and disconnected processes by bringing participation tools, visual project pages, built-in reporting, and AI-powered insight into one place. It is built for organizations that need to reach broad communities, foster two-way conversations, and ensure public voices inform decisions that shape better outcomes. Social Point by Open Point offers a large toolkit for different participation needs, including forms, social maps, quick polls, Q&A, virtual budgeting, idea boards, story-driven feedback, conversations, and forums. These tools allow participants to share opinions, ask questions, pin location-specific comments, allocate virtual budgets, upload media, discuss topics, and highlight priorities. Organizations can customize tools, fields, designs, and workflows to match their engagement goals and internal processes. Real-time reporting helps teams access community sentiment, identify patterns, and understand feedback as it happens. AI-powered insight supports faster analysis by helping turn large volumes of public input into usable findings. Social Point by Open Point also supports IAP2-aligned participation through training, certification, expert-led facilitation, real-world case studies, and practical tools for effective engagement. It is trusted by organizations across local government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. Social Point by Open Point helps teams build stronger relationships, improve transparency, reduce engagement fragmentation, and turn community input into measurable project impact.

What is Insights.US?

Many individuals are not aware of the advantages you bring, as a staggering 90% lack understanding of your contributions. Insights enables organizations to effectively connect with their communities on a broader scale. It is crucial to establish key priorities, celebrate your achievements, and obtain the acknowledgment you rightfully deserve. By utilizing community feedback and leveraging algorithms, you can turn responses into actionable insights. Additionally, close the feedback loop by providing tailored updates on your impact and sending notifications about ongoing developments. Rather than presenting cluttered milestone lists, offer a sleek website that highlights your main goals and significant results. This approach allows everyone to track their specific interests, simplifying your understanding of community needs. Encourage goal leaders to receive recognition while motivating program leaders to share their progress. Improve performance management by disseminating updates on social media and prominent platforms. Program leaders can provide monthly status reports that outline critical actions and noteworthy accomplishments. To ensure participants feel at ease, create a subdomain and integrate interactive widgets into your primary site, thereby cultivating a more interconnected community experience. This strategy not only enhances communication but also fortifies community bonds, ultimately resulting in increased collaboration and collective success. A proactive approach to community engagement will foster an environment where everyone feels valued and informed.

Media

No images available

Media

Integrations Supported

Open Point

Integrations Supported

Open Point

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Open Point

Date Founded

2013

Company Location

Australia

Company Website

www.openpoint.com/products/community-engagement/

Company Facts

Organization Name

Insights.US

Date Founded

2010

Company Location

Israel

Company Website

www.insights.us

Categories and Features

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Idea Management

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Innovation

Collaboration
Discussion Threads
Engagement Monitoring
Evaluation Workflow
Feedback Management
Gamification
Idea Ranking
Ideation / Crowdsourcing
Open Innovation
Polls / Voting
Trend Tracking

Popular Alternatives

Jambo Reviews & Ratings

Jambo

Jambo™

Popular Alternatives

NanoNotion Reviews & Ratings

NanoNotion

IntraLearn Software
Aurigo Masterworks Community Engagement Reviews & Ratings

Aurigo Masterworks Community Engagement

Aurigo Software Technologies
AlphaGen Platform Reviews & Ratings

AlphaGen Platform

AlphaGen Systems
MetroQuest Reviews & Ratings

MetroQuest

MetroQuest Software