Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • Kinderpedia Reviews & Ratings
    4.8 out of 5 stars 322 Ratings
    Company Website for Kinderpedia
  • SmartDraw Reviews & Ratings
    4.4 out of 5 stars 573 Ratings
    Company Website for SmartDraw
  • Omnilert Reviews & Ratings
    4.2 out of 5 stars 26 Ratings
    Company Website for Omnilert
  • Source Defense Reviews & Ratings
    5.0 out of 5 stars 7 Ratings
    Company Website for Source Defense
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • Alosant Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for Alosant
  • GiveLife365 Reviews & Ratings
    4.7 out of 5 stars 11 Ratings
    Company Website for GiveLife365
  • CHARMS Reviews & Ratings
    4.9 out of 5 stars 24 Ratings
    Company Website for CHARMS
  • CharityTracker Reviews & Ratings
    4.5 out of 5 stars 1,429 Ratings
    Company Website for CharityTracker

What is Social Point?

Social Point by Open Point is a public engagement platform designed to help organizations gather, analyze, and act on community feedback across every stage of a project. The platform helps teams move beyond scattered tools and disconnected processes by bringing participation tools, visual project pages, built-in reporting, and AI-powered insight into one place. It is built for organizations that need to reach broad communities, foster two-way conversations, and ensure public voices inform decisions that shape better outcomes. Social Point by Open Point offers a large toolkit for different participation needs, including forms, social maps, quick polls, Q&A, virtual budgeting, idea boards, story-driven feedback, conversations, and forums. These tools allow participants to share opinions, ask questions, pin location-specific comments, allocate virtual budgets, upload media, discuss topics, and highlight priorities. Organizations can customize tools, fields, designs, and workflows to match their engagement goals and internal processes. Real-time reporting helps teams access community sentiment, identify patterns, and understand feedback as it happens. AI-powered insight supports faster analysis by helping turn large volumes of public input into usable findings. Social Point by Open Point also supports IAP2-aligned participation through training, certification, expert-led facilitation, real-world case studies, and practical tools for effective engagement. It is trusted by organizations across local government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. Social Point by Open Point helps teams build stronger relationships, improve transparency, reduce engagement fragmentation, and turn community input into measurable project impact.

What is Open Point?

Open Point is a unified platform that brings community engagement and stakeholder relationship management together in one connected system. The platform is designed for organizations that need to gather public input, understand stakeholder perspectives, manage relationships, reduce risk, and keep projects moving from consultation to delivery. Open Point helps teams collect feedback from communities through flexible tools such as forms, social maps, quick polls, Q&A, virtual budgeting, idea walls, story-based prompts, conversations, and forums. These tools allow participants to share opinions, place-based feedback, questions, priorities, stories, images, videos, and ideas in ways that are accessible and useful. The platform also supports stakeholder relationship management by helping organizations know each stakeholder, understand perspectives, maintain governance, and support compliance. By combining engagement and relationship data, Open Point helps reduce fragmented information, broken trust, and stalled projects. Teams can use the platform to create a single source of truth for community voices, stakeholder interactions, project insights, and engagement outcomes. Open Point serves industries such as local and state government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. It is useful for organizations that need to manage public participation, stakeholder complexity, license-to-operate concerns, community trust, and project delivery risk. The platform helps teams turn feedback into meaningful insights while maintaining transparency, accountability, and compliance. Open Point gives organizations the tools to build trust, understand communities more deeply, and make better decisions throughout the full engagement lifecycle.

Media

Media

Integrations Supported

Open Point

Integrations Supported

Social Point

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Open Point

Date Founded

2013

Company Location

Australia

Company Website

www.openpoint.com

Company Facts

Organization Name

Open Point

Date Founded

2005

Company Location

Australia

Company Website

www.openpoint.com

Categories and Features

Citizen Engagement

Not specified

Categories and Features

Popular Alternatives

Jambo Reviews & Ratings

Jambo

Jambo™
4.6 out of 5 stars

Popular Alternatives

Tractivity Reviews & Ratings

Tractivity

4.5 out of 5 stars
Aurigo Masterworks Community Engagement Reviews & Ratings

Aurigo Masterworks Community Engagement

Aurigo Software Technologies
Borealis Reviews & Ratings

Borealis

5.0 out of 5 stars
Darzin Reviews & Ratings

Darzin

Darzin Software
EngagementHQ Reviews & Ratings

EngagementHQ

Granicus
EngagementHQ Reviews & Ratings

EngagementHQ

Granicus