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What is Author-it?

If your team is maintaining the same content across multiple documents, reformatting outputs by hand, or sending the same paragraphs back to translators every release cycle - you're paying the hidden cost of unstructured content management. Author-it solves this at the source. It's an enterprise CCMS (Component Content Management System) with over 25 years of proven deployment in industries where accuracy, compliance, and scale aren't negotiable: manufacturing, software and technology, utilities, medical devices, aerospace and defence, financial services, and government. The platform centres on a single Library - a relational content database where Topics (content components) are assembled into Books (deliverables) and published to any format from one source. Update one Topic, and every Book containing it reflects the change. No manual updates. No version drift. No missing the footnote that just changed your liability exposure. Key capabilities include structured authoring without DITA or XML expertise, component-level content reuse (customers regularly hit 60–90% reuse rates), built-in translation workflow with XLIFF export and intelligent change-tracking to reduce translator word counts, multi-stage Review & Approve with compliance audit trails, variant and conditional content for multi-product and multi-market publishing, and output to HTML5, PDF, Word, SCORM, XML, DITA, and AION. AION is Author-it's structured JSON publishing format - designed for direct ingestion by LLMs and RAG pipelines. It mirrors the full content hierarchy: books, sub-books, topics, metadata, resolved variables. This is what makes Author-it an AI Content Foundation, not just a content management tool. Your existing structured content becomes queryable, retrievable, and AI-ready without any additional transformation layer. Deployment is cloud SaaS. Implementation is services-led, with expert information architecture guidance included. Contact us @ author-it.com

What is Arbortext?

To successfully create, manage, and distribute content, a well-organized system is crucial for ensuring that each stage of the workflow is both efficient and intelligent. With Arbortext, you can create a seamless flow of data and resources that connects content directly to those in the field. For example, starting with the initial engineering CAD data or the bill of materials (BOM), as this data moves through different business phases, it remains available to those responsible for producing technical documentation or service-related materials. Arbortext not only links these sources but also offers a systematic approach for sharing that information with field personnel or remote workers. Enjoy a streamlined data flow across the entire value chain that integrates every step of the product lifecycle. Update content easily as product development evolves and keep a strong connection to engineering data. Moreover, leverage XML authoring to enhance content reusability and maximize its value, which significantly boosts overall efficiency and productivity in your operations. This interconnected approach not only simplifies the documentation process but also ensures that relevant stakeholders always have access to the latest and most accurate information.

Media

Media

Integrations Supported

Amazon Bedrock
Claude
Cornerstone Content Anytime
Elastic Cloud
Gemini
Honeycomb
Microsoft Copilot
Moodle
OpenAI

Integrations Supported

Accenture Cloud Trade Promotion Management
Acropolis
Affinity
Array
Congree
Creo
Deloitte Halo
Eviden MDR Service
Microsoft 365
PTC Windchill

API Availability

Has API

API Availability

Pricing Information

Author-it Cloud is priced on a modular, per-seat basis. Contact for a tailored quote.

Core platform includes the Library, structured authoring, and publishing. Additional modules are licensed separately:

Translations module — Full translation workflow management, XLIFF export/import, locale variant management, change tracking to minimise retranslation costs

Reviews module — Multi-stage review and approval workflows, SME collaboration, deadline management, full audit trail

AION publishing (Included in all with no extra charge) — Structured JSON output for LLM and RAG pipeline ingestion (AI Content Foundation)

Honeycomb eLearning — SCORM-compatible course authoring and publishing

Magellan web portal — HTML5 help portal publishing with search integration

Professional Services — Information architecture consulting, implementation, onboarding, and migration support
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Author-it

Date Founded

2000

Company Location

New Zealand

Company Website

www.author-it.com

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/arbortext

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management

Help Authoring Tools

Content Library
Import HTML / Word
Multi-Format Output
Search
Templates
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Collaboration Tools
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks
reStructured Text Support

Categories and Features

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