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What is AutoPoint?

AutoPoint's software for dealerships and service centers revolutionizes vehicle ownership by integrating all essential services for unparalleled automotive customer support. This advanced platform equips OEMs and dealerships with cutting-edge technology that enhances sales processes and fosters customer loyalty. With a suite of powerful tools at their disposal, OEMs and dealerships can effectively boost sales, execute impactful email and digital marketing initiatives, offer maintenance assistance, manage documentation efficiently, and ensure customer retention. Our all-encompassing software solution is designed to guide you through every phase of the customer journey, thereby guaranteeing an exceptional level of satisfaction. Additionally, our commitment to innovation means that you will always be equipped with the latest features to meet evolving customer needs.

What is AlertMiner?

We convert your data into meaningful insights that drive action. AutoAlert’s platform forecasts customer behavior, identifying those poised for an immediate upgrade. AlertMiner aggregates a wide range of customer metrics into a unified summary, which helps in developing an effective engagement strategy. The predictive analytics scoring system emphasizes your best opportunities, while clear alerts clarify the reasoning behind these insights. Additionally, dynamic phone scripts optimize the calling process, improving overall efficiency. As a trailblazer in the automotive industry, AutoAlert introduced the first Customer Experience Management (CXM) Platform and continues to spearhead innovation in automotive intelligence software. AlertMiner reveals which customers are most likely to make a purchase today, thereby maximizing profitability for car dealerships. The AutoAlert platform is designed for intuitive use across all dealership departments, promoting collaboration around data to enhance both sales and service opportunities, and ensuring a seamless customer experience. With a strong dedication to cutting-edge data-mining solutions, AutoAlert not only bolsters customer relationships but also fosters loyalty, reinforcing its status as an industry frontrunner. By leveraging sophisticated analytics and insights, AutoAlert enables dealerships to not only meet challenges but thrive in a competitive market landscape. This approach ultimately allows dealerships to create personalized experiences that resonate with customers, further solidifying their market presence.

Media

Media

Integrations Supported

Accur8 TMS
DAS Technology
One Auto API
Volie
mScanAPI®
myKaarma

Integrations Supported

Accur8 TMS
DAS Technology
One Auto API
Volie
mScanAPI®
myKaarma

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solera

Date Founded

2005

Company Location

United States

Company Website

www.autopoint.com

Company Facts

Organization Name

AutoAlert

Company Location

United States

Company Website

www.AutoAlert.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Data Mining

Data Extraction
Data Visualization
Fraud Detection
Linked Data Management
Machine Learning
Predictive Modeling
Semantic Search
Statistical Analysis
Text Mining

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