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What is Avante?

Avante is an AI benefits operations platform built to give HR and benefits teams more capacity to run their programs and support their people. A plan change creates work: checking documents, updating FAQs, preparing communications, and answering employee questions. Avante helps teams carry that work through with Ava, an AI agent for benefits teams, and Carly, an AI agent for employees. Ava helps teams incorporate new plan information, spot missing or conflicting details, and prepare updated employee materials for review. It also creates leadership reports and helps teams examine costs, utilization, and vendor performance to inform program decisions. Carly provides personalized, 24/7 guidance so employees can understand coverage, compare plan options, and find relevant benefits throughout the year. Both agents rely on the employer's plans, programs, and eligibility rules, so the team's work and employee guidance share the same program context. Company strategy and priorities guide the agents' work, supported by source citations, ongoing evaluations, guardrails, and escalation to human support. Avante works alongside existing benefits systems and is available through Slack, Microsoft Teams, and email. It supports enterprises and their benefits advisors.

What is Avante BSS?

Avante focuses on developing cutting-edge convergent charging and billing platforms, complemented by partner ecosystems, while providing solutions that enhance business processes, reduce costs, and improve engagement strategies. The modular design of the Avante BSS enables organizations to automate crucial business functions, allowing for tailored solutions that meet unique needs. Their extensive product range includes a Convergent Billing System, Online Charging System, Workforce Management, Business Process Management, and Customer Relationship Management. Moreover, it features a Product Catalog System, Campaign Management, a Selfcare Portal, and a Data Management Platform, along with Loyalty Management, a Mediation System, and Service Provisioning functionalities. The suite also integrates an Account Management System, Partner Management System, Smart Control of Distribution, and an Interconnect Billing System, providing businesses with the tools needed for effective resource and interaction management. By leveraging this diverse set of solutions, organizations are positioned to boost their operational effectiveness while enhancing customer satisfaction levels. Ultimately, Avante's offerings support businesses in navigating the complexities of modern commerce with greater ease and adaptability.

Media

Media

No images available

Integrations Supported

ADP DataCloud
Alight
Anthropic
Claude
Dayforce
Gemini
Grok
Microsoft Outlook
Microsoft Teams
OpenAI
Personify Health
ServiceNow
Slack
Workday HCM

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Avante

Date Founded

2024

Company Location

United States

Company Website

www.avante.ai/

Company Facts

Organization Name

Avante

Date Founded

2014

Company Location

Cyprus

Company Website

avantebss.com

Categories and Features

Categories and Features

OSS/BSS

Not specified

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