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What is Avotus ReflectR?

Unlock unparalleled insights into your utilization of UC&C, call performance, user interaction, productivity levels, and financial implications. At Avotus, we understand how crucial your UC&C platform is in cultivating an effective remote work environment. We also recognize the limitations associated with standard reporting tools provided by various UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To genuinely improve UC&C practices, gain a competitive advantage, and optimize results, you need more than just the fundamental reporting, archiving, and retrieval functionalities. ReflectR equips you with Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts, enabling your leadership and management teams to swiftly evaluate usage trends in your UC&C platform, thereby enhancing employee productivity and engagement across the board. This all-encompassing solution not only simplifies your processes but also reinforces strategic decision-making, paving the way for sustainable success in your organization. With ReflectR, you can take informed actions that propel your business forward.

What is ABS 100?

ABS provides a highly efficient and economical Billing and CDR Processing System designed to manage the rating of various CDRs, including those from Departmental, Agent/Reseller, Carrier, Wholesale, and Retail sources, while also offering Network and Usage Threshold Alerts and detailed reports on Carrier performance and Profit/Loss analysis. The ABS 100 leverages an array of technologies such as Linux, PostgreSQL, C/C++, Shell Scripts, GTK+, Gnome, Glade, Pro-C, X-Windows, and Perl. Primarily intended for use by the organization’s internal teams, this system automates a significant portion of its functions and services once configured properly. Its capabilities are especially beneficial for scrutinizing rates across different carriers, facilitating effective comparisons. Furthermore, the system is capable of integrating real traffic data into its reports, which assists users in making well-informed decisions regarding the optimal carrier mix to enhance their financial outcomes. This sophisticated feature not only adds depth to the analysis but also empowers users to adapt their strategies based on actual usage trends and patterns. Ultimately, the combination of these functionalities positions ABS as a valuable asset for organizations aiming to optimize their billing and CDR processing operations.

Media

Media

Integrations Supported

Amazon Chime
Amazon Connect
Cisco Jabber
Cisco Unified Communications Manager
Microsoft Teams
Skype

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

Windows
Linux

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Avotus

Date Founded

1981

Company Location

Canada

Company Website

www.avotus.com

Company Facts

Organization Name

AcuraTel

Company Location

United States

Company Website

www.acuratel.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Customizable Billing
Flexible Rate Tables
Post-Paid Systems
Pre-Paid Systems
Rating
VoIP

Call Accounting

By-Extension Reporting
Call Duration
Call Volume
Inbound Reporting
Outbound Reporting

Telecom Billing

Not specified

Telecom Expense Management

Billing for Voice
Usage Reporting

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