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What is Avotus ReflectR?

Unlock unparalleled insights into your utilization of UC&C, call performance, user interaction, productivity levels, and financial implications. At Avotus, we understand how crucial your UC&C platform is in cultivating an effective remote work environment. We also recognize the limitations associated with standard reporting tools provided by various UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To genuinely improve UC&C practices, gain a competitive advantage, and optimize results, you need more than just the fundamental reporting, archiving, and retrieval functionalities. ReflectR equips you with Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts, enabling your leadership and management teams to swiftly evaluate usage trends in your UC&C platform, thereby enhancing employee productivity and engagement across the board. This all-encompassing solution not only simplifies your processes but also reinforces strategic decision-making, paving the way for sustainable success in your organization. With ReflectR, you can take informed actions that propel your business forward.

What is Amazon Chime?

Amazon Chime is a multifaceted communication solution that allows users to hold meetings, engage in chat, and make business calls seamlessly, all from a single integrated platform. This tool offers the ability to personalize your experience by choosing only the essential features for online meetings, video calls, and business conversations, ensuring that costs are incurred solely when these services are in use. In addition, the Amazon Chime Voice Connector plays a crucial role in transmitting voice traffic over the internet, with the capability to scale according to your evolving capacity needs. By implementing this feature, you can significantly lower costs linked to traditional phone systems and optimize your voice network management through the robust AWS Cloud infrastructure. With Amazon Chime, organizations can choose the communication options that best fit their unique requirements, whether for meetings, chatting, or making calls. Moreover, the integration of the Voice Connector empowers businesses to effectively manage their voice communications over the internet, greatly improving operational efficiency. Ultimately, Amazon Chime not only provides a flexible communication environment but also enables users to develop tailored strategies that align with their business objectives and workflows. This adaptability ensures that businesses can remain agile in a rapidly changing communication landscape.

Media

Media

Integrations Supported

Amazon Chime
Amazon Connect
Cisco Jabber
Skype

Integrations Supported

AWS App Mesh
AWS Chatbot
AWS Marketplace
Alexa Smart Properties
Amazon Fresh
Avotus ReflectR
Cloudonix
CodeKeep
Commvault Cloud
Commvault HyperScale X
Complyance
Crafter CMS
Indent
Splunk User Behavior Analytics
Suuchi GRID
toby

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$2.50 per user per month
Free Version

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Avotus

Date Founded

1981

Company Location

Canada

Company Website

www.avotus.com

Company Facts

Organization Name

Amazon Web Services

Date Founded

2006

Company Location

United States

Company Website

aws.amazon.com/chime/

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Video Conferencing

Mobile Access
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Mobile Access
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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