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What is AwareX?

Engaging with clients through multiple digital channels is crucial for achieving success by lowering costs, increasing revenue, and improving customer satisfaction. Our company believes that having a deep understanding of the context is vital for providing exceptional digital interaction with consumers. Service providers can identify, suggest, and deploy relevant new services that cater to specific customer segments. As a result, our platform enables a holistic engagement strategy that encompasses self-service features, the option to explore new products and payment methods, in-app push notifications, and links to targeted offers or directions to nearby stores. This ongoing cycle of interaction not only delivers information in a significant and actionable manner for consumers but also helps service providers enhance their overall share of consumer spending. AwareX presents a fully cloud-based software as a service solution that guarantees continuous customer engagement throughout the year, 24/7, while accommodating a wide range of optimized customer journey experiences. By utilizing these functionalities, businesses are empowered to forge enduring relationships with their clientele, ultimately fostering loyalty and paving the way for sustained success. Continuous innovation and adaptation are key to staying relevant in today's fast-paced market.

What is Airship?

Airship is utilized by numerous leading brands worldwide to foster deeper connections with their customers through tailored and pertinent interactions. The platform prioritizes mobile engagement and leverages data to enable brands to concentrate on the unique needs of each customer instead of merely deciding on marketing channels. By streamlining the process, Airship enhances the ability to boost customer lifetime value in a multi-channel landscape. Furthermore, Airship refines every customer experience throughout various digital interfaces, managing trillions of interactions via mobile applications, push notifications, and mobile wallets, thereby ensuring a seamless engagement across all platforms.

Media

Media

Integrations Supported

Integrations Supported

Amazon Web Services (AWS)
Applicaster
Bluedot
Fydelia
Google Analytics
Lytics
Microsoft Azure
Mok
Movable Ink
Optimove
PlotProjects
Salesforce
Segment
Skypoint AI Platform
Swiftly
Woosmap
WordPress
Workers by Delos
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AwareX

Date Founded

2017

Company Location

United States

Company Website

www.awarex.com

Company Facts

Organization Name

Airship

Date Founded

2009

Company Location

United States

Company Website

www.airship.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Mobile Marketing

Not specified

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Expiry Notifications
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging

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