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What is Axioma CRM?

Axioma CRM is tailored for businesses focused on service delivery, allowing you to place customer satisfaction at the forefront while improving service excellence. In today's dynamic work settings, having an online-accessible CRM system is essential, as it provides the flexibility and mobility required to retrieve critical information using various devices. To maintain consistency and alignment across all departments, it is vital to have smooth integration with other business systems. With the modules offered by Axioma CRM, you can effectively oversee your contact database, providing a comprehensive view of updated details—including activities, emails, exchanged documents, current negotiations, and customer requests—all consolidated on a single screen in real time. Moreover, you have the opportunity to cultivate your database through targeted initiatives designed to build customer loyalty and attract new leads. The marketing module within Axioma CRM equips you to pinpoint specific target demographics and communicate with them in a tailored manner. By adopting this integrated framework, not only do you streamline your operations, but you also significantly improve your overall approach to engaging with customers, fostering stronger relationships and driving business growth in the long run.

What is Ambassador Relations Tool?

Seamlessly integrate vital customer information along with their negotiation and response records, while also having the option to tailor data fields to accommodate a variety of industry-specific customer profiles. This approach is an effective strategy for ensuring ongoing engagement with current clients, significantly enhancing retention. Moreover, it facilitates the automation of numerous marketing efforts, such as on-site pop-up surveys and targeted promotional campaigns. Sending customized customer satisfaction survey emails is a breeze, thanks to readily available templates designed for various industries. In addition, automated email sequences can be triggered by specific customer behaviors, which can be set up within scenario configurations. RFM analysis utilizes customers' purchasing histories and behavioral trends, automatically sorting them into six distinct categories, enabling focused strategies tailored to each classification. This all-encompassing method not only improves customer relationship management but also boosts overall marketing effectiveness, making it a vital asset for any organization. Ultimately, the implementation of such a system can lead to a more informed and engaged customer base.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Google Chrome
Internet Explorer
Microsoft Edge
Mozilla Firefox
Oracle Cloud Infrastructure
Safari

Integrations Supported

Amazon Web Services (AWS)
Google Chrome
Internet Explorer
Microsoft Edge
Mozilla Firefox
Oracle Cloud Infrastructure
Safari

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$217.26 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Axioma

Company Location

Italy

Company Website

axioma.it/

Company Facts

Organization Name

Konfactory

Company Location

Japan

Company Website

amb-r-t.jp/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

NPS

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